Love getting their cherry ice, the gelatos are good too. Always a nice treat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
David Malone
Best Rita's in Bensalem
Atmosphere: 5
Food: 5
Service: 5
Erin Harrington
So my son, his girl friend and myself went to this Rita's this weekend not once but twice and we had the pleasure of Carol taking our order. The best customer service I've ever experienced. She is absolutely amazing woman. I will definitely go there again
Melissa
Ritas doesn’t believe in customer equality ? Very disappointed at the way that I was treated today by a older woman who was working alone. I am very empathetic and understanding however, I am also very reasonable. I waited in the line in 90° weather for about 10 minutes as the three customers that were in front of me we’re helped and served. Upon it becoming my turn in the line I greeted the woman and told her the name for the order that I was picking up for Uber eats delivery. The woman replied to me, in a stern tone that I would have to wait another 10 minutes for the order so that she can serve the other customers first. I asked her why as I had already waited 10 minutes in the hot sun, and she told me to not give her a hard time. I I replied, in a calm voice, that I am not trying to give her a hard time, but just trying to get a better understanding of the situation. She told me that the other customers come first before doordash in a very condescending tone. ( mind you i’m a uber driver) I expressed that they had just arrived, and I had been waiting a very long time. She then threw her arms in the air and stormed off to go make the order which at this point I told her to not worry about it, and I left. I hope that she gets the chance to read this review as I would love to tell her that I was not trying to make her life difficult, but trying to be fair. I am also working just like her, and little does she know I just got done working all day at my other job. So to be spoken to in such a condescending manner, and told that I am not important, did hurt my feelings. As i am just trying to feed my child. I also do not get paid, hourly like she does so my time is very important. Every customer should be important! Even the digital ones. And you should not take things out on the delivery person either. Smh
Charles Caulkins
Horrible service. Very slow. No pickup line for Uber /Door dash.
Christina Lewis
I have a serious problem....I just can't stop eating Rita's....I have no idea what I'm going to do when they close for the season.....my dog feels the same?♀️
Bon Wolf
Been going here for years and always love this place.
Susan Fornoff
Every time I visit Bensalem I have to have Rita's! This time I had a black cherry gelati and it was awesome.Husband had a Concrete and loved it
Shaina Estes
I honestly can’t stand this location. I go to this one because it’s by my boyfriends house and they ALWAYS undercut me. They charge way too much for the amount of custard they give. I go to the other one by my house and they always fill the cups all the way and it’s clear that this location just rips people off. I’ve had so many encounters with young teenage girls here that don’t ever fill up cups and when I say something, I get a dirty look and an attitude. Then when I say “thanks so much have a good one”, they don’t say a word and just shut the window in my face. The customer service here sucks and they charge way too much money just to give you no ice cream, feels like prices go up while the quality and amount goes down. Companies really need to train their staff better on customer service instead of paying them to have an attitude.
I love Rita's water ice, it's homemade with real fruit and ingredients inside. My favorites are the watermelon and banana. They don't always have them, so I get them whenever I can! ?
Vicious Val
Great service. Amberlynn was the nicest!!!
Jackson P.
I always have great experiences at this Rita's. I stopped in tonight for a cake cone twist with my family and had a great time. Abby took my order and did a fantastic job remembering our orders and assisting us in a timely matter although the long long. The service was quick and efficient. Super fun to sit under the umbrellas with my family and enjoy a nice ice cream cone
jennifer revell
Not sure if I'll be back. Feel like I was just ripped off. Pd $6 for a Reese mudslide concert and the size I received was extremely small.
Ellen DuPree
Very fun experience on a summer evening. So many options and flavors and a really refreshing treat.
Amazing best place to bring
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice, Ice Cream Cone
Love getting their cherry ice, the gelatos are good too. Always a nice treat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Best Rita's in Bensalem
Atmosphere: 5
Food: 5
Service: 5
So my son, his girl friend and myself went to this Rita's this weekend not once but twice and we had the pleasure of Carol taking our order. The best customer service I've ever experienced. She is absolutely amazing woman. I will definitely go there again
Ritas doesn’t believe in customer equality ? Very disappointed at the way that I was treated today by a older woman who was working alone. I am very empathetic and understanding however, I am also very reasonable. I waited in the line in 90° weather for about 10 minutes as the three customers that were in front of me we’re helped and served. Upon it becoming my turn in the line I greeted the woman and told her the name for the order that I was picking up for Uber eats delivery. The woman replied to me, in a stern tone that I would have to wait another 10 minutes for the order so that she can serve the other customers first. I asked her why as I had already waited 10 minutes in the hot sun, and she told me to not give her a hard time. I I replied, in a calm voice, that I am not trying to give her a hard time, but just trying to get a better understanding of the situation. She told me that the other customers come first before doordash in a very condescending tone. ( mind you i’m a uber driver) I expressed that they had just arrived, and I had been waiting a very long time. She then threw her arms in the air and stormed off to go make the order which at this point I told her to not worry about it, and I left. I hope that she gets the chance to read this review as I would love to tell her that I was not trying to make her life difficult, but trying to be fair. I am also working just like her, and little does she know I just got done working all day at my other job. So to be spoken to in such a condescending manner, and told that I am not important, did hurt my feelings. As i am just trying to feed my child. I also do not get paid, hourly like she does so my time is very important. Every customer should be important! Even the digital ones. And you should not take things out on the delivery person either. Smh
Horrible service. Very slow. No pickup line for Uber /Door dash.
I have a serious problem....I just can't stop eating Rita's....I have no idea what I'm going to do when they close for the season.....my dog feels the same?♀️
Been going here for years and always love this place.
Every time I visit Bensalem I have to have Rita's! This time I had a black cherry gelati and it was awesome.Husband had a Concrete and loved it
I honestly can’t stand this location. I go to this one because it’s by my boyfriends house and they ALWAYS undercut me. They charge way too much for the amount of custard they give. I go to the other one by my house and they always fill the cups all the way and it’s clear that this location just rips people off. I’ve had so many encounters with young teenage girls here that don’t ever fill up cups and when I say something, I get a dirty look and an attitude. Then when I say “thanks so much have a good one”, they don’t say a word and just shut the window in my face. The customer service here sucks and they charge way too much money just to give you no ice cream, feels like prices go up while the quality and amount goes down. Companies really need to train their staff better on customer service instead of paying them to have an attitude.
Restaurantji Recommends
I love Rita's water ice, it's homemade with real fruit and ingredients inside. My favorites are the watermelon and banana. They don't always have them, so I get them whenever I can! ?
Great service. Amberlynn was the nicest!!!
I always have great experiences at this Rita's. I stopped in tonight for a cake cone twist with my family and had a great time. Abby took my order and did a fantastic job remembering our orders and assisting us in a timely matter although the long long. The service was quick and efficient. Super fun to sit under the umbrellas with my family and enjoy a nice ice cream cone
Not sure if I'll be back. Feel like I was just ripped off. Pd $6 for a Reese mudslide concert and the size I received was extremely small.
Very fun experience on a summer evening. So many options and flavors and a really refreshing treat.