I went in to purchase two footlong subway sweet onion teriyaki chicken subs with a newspaper coupon I cut out for 2 foot long subs for 13.99. The woman working behind the counter told me that I could only choose certain sandwiches from a different menu and that I couldn’t order those sandwiches with the coupon. Mind you, the coupon mentioned no restrictions on what I could order inside. I was forced to order the sandwiches online using a different deal which was more expensive than the coupon I had. While waiting for my order, it crossed my mind to see if I could use the coupon online when ordering since it also had a code printed on the coupon. I then proved my suspicion by being able to order the same sandwiches online through the subway website using the coupon she told me I could not use. I feel as though the woman had no idea of what she was talking about or she expected me to be ignorant and pay full price instead.
Atmosphere: 5
Food: 5
Service: 3
RS VV
Vegetarian options: Olives, lettuce, onion, bell pepper, jalapeño, banana pepper
Atmosphere: 5
Food: 5
Service: 1
Ieysha Jones
Thanks Bha I didn’t forget about you… footlong cookie was great and my little pizza roll thanks again your customer service was awesome ??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookies
Agasthya Biscuitwala
I regret to inform you that I encountered subpar customer service during my recent visit to your establishment. Despite placing an online order while taking advantage of the advertised promotion, I was informed upon arrival that the location was not participating in the promotion. The staff member who assisted me, a young woman, displayed a lack of courtesy and professionalism by abruptly issuing a refund for my prepaid online order without any attempt at resolving the situation or offering an apology. While her colleagues demonstrated politeness and expressed regret over the inconvenience, the aforementioned individual disrupted the otherwise cordial atmosphere.
As a loyal customer of over a decade, I understand that certain locations may choose not to participate in promotions. However, it is crucial to ensure that such offers are disabled online to prevent misleading customers and causing unnecessary frustration.
Atmosphere: 1
Food: 1
Service: 1
William White
Gr8 rolls when u go early
Hashim Mannan
Horrible service, bunch of idiots . Ordered from the app at the participating location for buy one get one offer. And they voided the order on arrival, and then were impolite about it also. Resulted in me losing the offer and no sub.
Atmosphere: 1
Service: 1
Asgn3 Gsgn3
NEVER go to this store We drove across town to this location to use the Subway promo which on the app THEY CLAIM THEY ACCEPT AND WILL CHARGE YOU FOR IT but then they have the audacity to cancel the order ONLY AFTER TAKING YOUR MONEY Absolute CROOK STORE
Atmosphere: 1
Food: 1
Service: 1
Thomas Cieri
Stopper in and was created by a great guy. Came in right before close and couldn’t be happier with the Sub. Thank you
Atmosphere: 5
Food: 5
Service: 5
Arena G.
Service was perfect! Thank you to the young man that helped me with my food and walked me to my car while I was carrying my baby. Thank you!
Atmosphere: 5
Food: 5
Service: 5
JOHNNYonTHExpot
03/20/2024. Disgusting dirty place dirty dry vegetables unclean vegetables only an insane person will ever buy here again. Subway on street road and knights road is one of the worst. Never ever again. Unhealthy and dangerous subway.
It seems like this location over the years has declined. The prices have increased but the quality and quantity of the food has decreased.....at times you can wait up to 10 minutes to order, and some of the male employees seem like they don't want to be there.....no effort, enthusiasm, or professionalism.....Oftentimes, you don't even get a decent amount of toppings on your hoagie for the prices you pay.....I used to enjoy eating there, but lately I just go elsewhere and get better service.
Atmosphere: 2
Food: 2
Service: 2
Omar Jawad (WaddyVision)
My last visit, I ordered my usual chicken teriyaki sandwich.....the younger girl seemingly rushed to get my order.....she asked what I wanted on it and I told her, in which she tried adding 2 things I didn't request and also didn't fully warm up the hoagie.......it was lukewarm at best....lastly anytime I request the sweet onion sauce, I always make it a point to say very little please, and yet she added way more than that.....
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sweet Onion Chicken Teriyaki
jason paul
Friendly staff , good service , the girl that works there is sweet
I went in to purchase two footlong subway sweet onion teriyaki chicken subs with a newspaper coupon I cut out for 2 foot long subs for 13.99. The woman working behind the counter told me that I could only choose certain sandwiches from a different menu and that I couldn’t order those sandwiches with the coupon. Mind you, the coupon mentioned no restrictions on what I could order inside. I was forced to order the sandwiches online using a different deal which was more expensive than the coupon I had. While waiting for my order, it crossed my mind to see if I could use the coupon online when ordering since it also had a code printed on the coupon. I then proved my suspicion by being able to order the same sandwiches online through the subway website using the coupon she told me I could not use. I feel as though the woman had no idea of what she was talking about or she expected me to be ignorant and pay full price instead.
Atmosphere: 5
Food: 5
Service: 3
Vegetarian options: Olives, lettuce, onion, bell pepper, jalapeño, banana pepper
Atmosphere: 5
Food: 5
Service: 1
Thanks Bha I didn’t forget about you… footlong cookie was great and my little pizza roll thanks again your customer service was awesome ??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookies
I regret to inform you that I encountered subpar customer service during my recent visit to your establishment. Despite placing an online order while taking advantage of the advertised promotion, I was informed upon arrival that the location was not participating in the promotion. The staff member who assisted me, a young woman, displayed a lack of courtesy and professionalism by abruptly issuing a refund for my prepaid online order without any attempt at resolving the situation or offering an apology. While her colleagues demonstrated politeness and expressed regret over the inconvenience, the aforementioned individual disrupted the otherwise cordial atmosphere.
As a loyal customer of over a decade, I understand that certain locations may choose not to participate in promotions. However, it is crucial to ensure that such offers are disabled online to prevent misleading customers and causing unnecessary frustration.
Atmosphere: 1
Food: 1
Service: 1
Gr8 rolls when u go early
Horrible service, bunch of idiots .
Ordered from the app at the participating location for buy one get one offer. And they voided the order on arrival, and then were impolite about it also.
Resulted in me losing the offer and no sub.
Atmosphere: 1
Service: 1
NEVER go to this store
We drove across town to this location to use the Subway promo which on the app THEY CLAIM THEY ACCEPT AND WILL CHARGE YOU FOR IT
but then they have the audacity to cancel the order ONLY AFTER TAKING YOUR MONEY
Absolute CROOK STORE
Atmosphere: 1
Food: 1
Service: 1
Stopper in and was created by a great guy. Came in right before close and couldn’t be happier with the Sub. Thank you
Atmosphere: 5
Food: 5
Service: 5
Service was perfect! Thank you to the young man that helped me with my food and walked me to my car while I was carrying my baby. Thank you!
Atmosphere: 5
Food: 5
Service: 5
03/20/2024. Disgusting dirty place dirty dry vegetables unclean vegetables only an insane person will ever buy here again. Subway on street road and knights road is one of the worst. Never ever again. Unhealthy and dangerous subway.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
It seems like this location over the years has declined. The prices have increased but the quality and quantity of the food has decreased.....at times you can wait up to 10 minutes to order, and some of the male employees seem like they don't want to be there.....no effort, enthusiasm, or professionalism.....Oftentimes, you don't even get a decent amount of toppings on your hoagie for the prices you pay.....I used to enjoy eating there, but lately I just go elsewhere and get better service.
Atmosphere: 2
Food: 2
Service: 2
My last visit, I ordered my usual chicken teriyaki sandwich.....the younger girl seemingly rushed to get my order.....she asked what I wanted on it and I told her, in which she tried adding 2 things I didn't request and also didn't fully warm up the hoagie.......it was lukewarm at best....lastly anytime I request the sweet onion sauce, I always make it a point to say very little please, and yet she added way more than that.....
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sweet Onion Chicken Teriyaki
Friendly staff , good service , the girl that works there is sweet
It was not bad.
They were out of roast beef
Atmosphere: 4
Food: 4
Service: 4
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