Papa Johns Pizza

555 Old Lancaster Rd, Berwyn
(610) 407-7222

Recent Reviews

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Jessica Giloley

Quick and delicious! Great tasting food, pleasant staff- our new go to pizza place.

Atmosphere: 5

Food: 5

Service: 5

Patjarie Daniels

Ordered 2 cupyroni pizzas for kids pizza Friday night. Very excited to try the new pizza. Wasn't please about the extra $2 charge but so what. I get there and see my pizzas coming out of the oven. So disappointing. It look like a cheese pizza with about 10 cupyronis on each. I brought larges people. Where were the rest?!! I felt like I got played and robbed at the same time.smh they need to so better

Atmosphere: 1

Food: 1

Service: 1

nevaeh PG3D

Never order delivery from this store, it has currently been over an hour and still no sign of someone delivering my food, horrible service.

Atmosphere: 1

Food: 1

Service: 1

Victoria Swain

Horrible customer service. Placed an order for a specific delivery time, sent out for delivery 2 hrs early and when I called to request it be fixed the manager was an absolute nightmare. Talked over me and blamed me for their system error and then refused to correct the order or reimburse me. Manager should consider a new career bc customer service is not in his wheelhouse. And to top it off, order wasn’t even right.

Food: 1

Service: 1

Emily Smith

We used to order online here all the time. The food would be delivered with one of the drivers that they staff. Lately it’s been coming through Door Dash which is a nightmare if you live in an apartment.Tonight they’ve sent the incorrect order. Labeling on the boxes is correct but the incorrect food is inside. Can’t get into contact with them to fix it. Looks like we’ll be charging it back. Awful experience.

Food: 2

Service: 1

Vamsi Krishna

Pizza tastes good and there are special pizzas to try BBQ chicken pizza, works and I like

Food: 5

Service: 5

Dukes Tango

Great quality, service and delivery!Nicely made and good quality ingredients.

Atmosphere: 5

Food: 5

Service: 5

Francis

Awful customer service. Can't even get someone on the phone to cancel an order that took over an hour to process.

Service: 1

Ankit Karsalia

Fast good quality food.

Atmosphere: 4

Food: 5

Service: 5

Sujeeth K Reddy

What kind of slice is this? It’s not even thin crust, I ordered for an original crust and the crust is too large, slice is too thin. Waste of money.

Atmosphere: 3

Food: 1

Service: 3

SAVVY BUSINESS CONCEPTS

One of the worst Papa John’s on and off the mainline! Please do not order here!

Food: 1

Service: 1

Michaela Gardner

It was amazing and everything we needed. It was ready so fast and the staff was super

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Parmesan Breadsticks

William Bowling

Last month I got myself a large pizza with pepperoni, but the online order forgot my pepperoni. So I just walked back into the store and told the owner, he didn’t say sorry or anything he said now I have to throw that away. I even paid $2.19 for the difference listen life happens, but never speak ?️ loud to a customer. It was no big deal, but I did put a complaint against him. Today I ordered and small pizza online but I guess my card didn’t go through, I thought it did I showed up to pick up food. He said I need to pay for the order I said sure I will, but than he brought up the incidentthat happened last month. He said are you going on complain about me again, I can just go to another store. Now going forward I will just go to another store. He speaks loudly he thinks he was right, I was not arguing with him, customers service is the key ? to service. He just lost a faithful 3 year customer.

Atmosphere: 2

Food: 5

Service: 3

John win

GIVE ME ALL YOUR

Atmosphere: 1

Food: 1

Service: 1

Clayton Rubright

The food was good and the service was pretty standard for a pizza place like Papa Johns but the atmosphere was kinda depressing. I would suggest the food but don't go if you're in a bad mood because it'll just make your mood worse.

Atmosphere: 2

Food: 4

Service: 3

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