THE PICTURE BELOW IS FROM THE ARDMORE LOCATION AND WHAT PAPA JOHNS PIZZA SHOULD LOOK LIKE . To add on to my old review of the Berwyn location - IF you want the real papa John’s pizza made correctly go to the Ardmore location- definately worth the drive!! Plus great customer service. Pizza is delish. Atmosphere is CLEAN and well kept, no dirty water dripping from the ceiling into a dirty bucket with dirty towels around it, on a dirty floor, like at the Berwyn location.. at the Ardmore location, There is also ample space to sit and enjoy your food, tv too to pass away the time on your short wait. Didn’t have to instruct them on how /what pizza should look like. Simply did a mobile order and the pizza below is what I got:-) hot and fresh. They weren’t scanty on the ingredients. photos from the ARDMORE location below. BERWYN location should be shut down
Atmosphere: 1
Food: 1
Service: 1
Jessica Giloley
Quick and delicious! Great tasting food, pleasant staff- our new go to pizza place.
Atmosphere: 5
Food: 5
Service: 5
Patjarie Daniels
Ordered 2 cupyroni pizzas for kids pizza Friday night. Very excited to try the new pizza. Wasn't please about the extra $2 charge but so what. I get there and see my pizzas coming out of the oven. So disappointing. It look like a cheese pizza with about 10 cupyronis on each. I brought larges people. Where were the rest?!! I felt like I got played and robbed at the same time.smh they need to so better
Atmosphere: 1
Food: 1
Service: 1
nevaeh PG3D
Never order delivery from this store, it has currently been over an hour and still no sign of someone delivering my food, horrible service.
Atmosphere: 1
Food: 1
Service: 1
Victoria Swain
Horrible customer service. Placed an order for a specific delivery time, sent out for delivery 2 hrs early and when I called to request it be fixed the manager was an absolute nightmare. Talked over me and blamed me for their system error and then refused to correct the order or reimburse me. Manager should consider a new career bc customer service is not in his wheelhouse. And to top it off, order wasn’t even right.
Food: 1
Service: 1
Emily Smith
We used to order online here all the time. The food would be delivered with one of the drivers that they staff. Lately it’s been coming through Door Dash which is a nightmare if you live in an apartment.Tonight they’ve sent the incorrect order. Labeling on the boxes is correct but the incorrect food is inside. Can’t get into contact with them to fix it. Looks like we’ll be charging it back. Awful experience.
Food: 2
Service: 1
Vamsi Krishna
Pizza tastes good and there are special pizzas to try BBQ chicken pizza, works and I like
Food: 5
Service: 5
Dukes Tango
Great quality, service and delivery!Nicely made and good quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Francis
Awful customer service. Can't even get someone on the phone to cancel an order that took over an hour to process.
What kind of slice is this? It’s not even thin crust, I ordered for an original crust and the crust is too large, slice is too thin. Waste of money.
Atmosphere: 3
Food: 1
Service: 3
SAVVY BUSINESS CONCEPTS
One of the worst Papa John’s on and off the mainline! Please do not order here!
Food: 1
Service: 1
Michaela Gardner
It was amazing and everything we needed. It was ready so fast and the staff was super
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
William Bowling
Last month I got myself a large pizza with pepperoni, but the online order forgot my pepperoni. So I just walked back into the store and told the owner, he didn’t say sorry or anything he said now I have to throw that away. I even paid $2.19 for the difference listen life happens, but never speak ?️ loud to a customer. It was no big deal, but I did put a complaint against him. Today I ordered and small pizza online but I guess my card didn’t go through, I thought it did I showed up to pick up food. He said I need to pay for the order I said sure I will, but than he brought up the incidentthat happened last month. He said are you going on complain about me again, I can just go to another store. Now going forward I will just go to another store. He speaks loudly he thinks he was right, I was not arguing with him, customers service is the key ? to service. He just lost a faithful 3 year customer.
THE PICTURE BELOW IS FROM THE ARDMORE LOCATION AND WHAT PAPA JOHNS PIZZA SHOULD LOOK LIKE . To add on to my old review of the Berwyn location - IF you want the real papa John’s pizza made correctly go to the Ardmore location- definately worth the drive!! Plus great customer service. Pizza is delish. Atmosphere is CLEAN and well kept, no dirty water dripping from the ceiling into a dirty bucket with dirty towels around it, on a dirty floor, like at the Berwyn location.. at the Ardmore location, There is also ample space to sit and enjoy your food, tv too to pass away the time on your short wait. Didn’t have to instruct them on how /what pizza should look like. Simply did a mobile order and the pizza below is what I got:-) hot and fresh. They weren’t scanty on the ingredients. photos from the ARDMORE location below. BERWYN location should be shut down
Atmosphere: 1
Food: 1
Service: 1
Quick and delicious! Great tasting food, pleasant staff- our new go to pizza place.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 cupyroni pizzas for kids pizza Friday night. Very excited to try the new pizza. Wasn't please about the extra $2 charge but so what. I get there and see my pizzas coming out of the oven. So disappointing. It look like a cheese pizza with about 10 cupyronis on each. I brought larges people. Where were the rest?!! I felt like I got played and robbed at the same time.smh they need to so better
Atmosphere: 1
Food: 1
Service: 1
Never order delivery from this store, it has currently been over an hour and still no sign of someone delivering my food, horrible service.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Placed an order for a specific delivery time, sent out for delivery 2 hrs early and when I called to request it be fixed the manager was an absolute nightmare. Talked over me and blamed me for their system error and then refused to correct the order or reimburse me. Manager should consider a new career bc customer service is not in his wheelhouse. And to top it off, order wasn’t even right.
Food: 1
Service: 1
We used to order online here all the time. The food would be delivered with one of the drivers that they staff. Lately it’s been coming through Door Dash which is a nightmare if you live in an apartment.Tonight they’ve sent the incorrect order. Labeling on the boxes is correct but the incorrect food is inside. Can’t get into contact with them to fix it. Looks like we’ll be charging it back. Awful experience.
Food: 2
Service: 1
Pizza tastes good and there are special pizzas to try BBQ chicken pizza, works and I like
Food: 5
Service: 5
Great quality, service and delivery!Nicely made and good quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Awful customer service. Can't even get someone on the phone to cancel an order that took over an hour to process.
Service: 1
Fast good quality food.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
What kind of slice is this? It’s not even thin crust, I ordered for an original crust and the crust is too large, slice is too thin. Waste of money.
Atmosphere: 3
Food: 1
Service: 3
One of the worst Papa John’s on and off the mainline! Please do not order here!
Food: 1
Service: 1
It was amazing and everything we needed. It was ready so fast and the staff was super
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
Last month I got myself a large pizza with pepperoni, but the online order forgot my pepperoni. So I just walked back into the store and told the owner, he didn’t say sorry or anything he said now I have to throw that away. I even paid $2.19 for the difference listen life happens, but never speak ?️ loud to a customer. It was no big deal, but I did put a complaint against him. Today I ordered and small pizza online but I guess my card didn’t go through, I thought it did I showed up to pick up food. He said I need to pay for the order I said sure I will, but than he brought up the incidentthat happened last month. He said are you going on complain about me again, I can just go to another store. Now going forward I will just go to another store. He speaks loudly he thinks he was right, I was not arguing with him, customers service is the key ? to service. He just lost a faithful 3 year customer.
Atmosphere: 2
Food: 5
Service: 3
GIVE ME ALL YOUR
Atmosphere: 1
Food: 1
Service: 1
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