I don’t come here very often but when I do, it’s more likely I’ll get just a coffee. Everyone knows they’re hit or miss on a coffee so that’s not the issue. My issue lies in their egg and cheese wrap up. Each time I order it, someone back there flips a coin and decides if I get egg in it as well or if it’s just cheese. I don’t understand how they could screw something up that is so simple. It’s two things. Really kills my morning mood right off the bat when I go to eat my egg and cheese wrapped up and it’s just a slice of sad, not very warm cheddar cheese.
Food: 2
Service: 3
Lamar Clark
So this is the second time that somebody messed up the order today I went there to get two sandwiches. I got two wraps somehow the person who was not paying attention, and I was really rushed off by one of the other personnel there. Not sure if I will go back for a while as long as those three clumsy women are still there
Food: 4
Service: 1
Layla
Gave me the wrong sandwich but got my coffee right. Coffee wasn’t filled to the top and was about an inch from the lid.
Atmosphere: 3
Food: 2
Service: 1
Thomas Smith
Never have donuts rude management
Brittany B
Expensive!! But the donuts were fresh
Atmosphere: 2
Food: 3
Service: 2
Kim Yates
My friend and I went to have a coffee and work on some paperwork! We got our drinks and left! There was stuff spilled all over the floor and only 2 tables! I don't think we will be back there! What if one of us had fallen or someone else!
Atmosphere: 1
Food: 5
Service: 4
Julio Jones
Literally barely ever has donuts! I mean it’s a donut store, but you have about a 12-17% chance of them actually having donuts when you ask. Basically I think after they sell their first Dozen, they’re like we’re done. We’re out of this this and this. It’s so bad that my son who will turn 6 in March says “Daddy, go to other store they don’t have donuts” lol. Not making this up. They frequently tell us they “don’t have any”. Go see for yourself. Ask for a donut of any kind and I’m willing to bet they tell you they don’t have it. It’s pretty much a place to go and get a coffee. No donuts.
Kerrie Anderson
Remodel looks good
Jeff Fisher
Got my first pup cup from my little guy he's 12 years old and hadn't had one yet. The employee was really nice at the window and didn't have any issues with my coffee
Morning customer in-store for donuts once a week. Really like the new floor plan with the donut display cases in the front. Makes interacting with staff easier. Nice staff. Plenty of parking. Drive thru very busy though in store usually has no line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Rav Batth
Nice and clean place, good service
Atmosphere: 5
Food: 4
Service: 5
Kaylie Lynn
This 5 star is going to Kelly; she went above and beyond. My partner and I came here at 2:15pm, Kelly was on window and was so sweet I had to make it known! We appreciate you Kelly.
Service: 5
Andrew Holleran
Got in drive thru with only 5 cars in front of me and 1 bar of gas left.. literally 30mins later (once in drive thru its not easy to back or pull out) I pull up to the window, where thr manager ignored me while taking the next drive thru order then proceeded to an in store oder and started grabbing them multiple dozen doughnuts, while the rest of the staff ignored me when passing the window. So now I've spent 30mins at the drive thru and an additional 8mins sitting at the window without even so much as a look my direction... so when he started grabbing the next dozen for the in store oder (I only ordered a chocolate milk and 2 doughnuts) I lightly knocked on the window to politely ask for my 2 doughnuts cause I was now worried about having enough gas to make it to a gas station, the manager snapped and came over unhinged screaming at me for kocking on the window and about how he was understaffed, I tried explaining how I was low on gas but he just kept screaming about how he was going to call the police because I knocked on the drive thru window while he was actively ignoring me... worst customer service I've ever had. Will not be coming back to this location. If corporate wants to deal with this manager, my service or lack of service was 05/03/2024 at 6:40-7:20am
I don’t come here very often but when I do, it’s more likely I’ll get just a coffee. Everyone knows they’re hit or miss on a coffee so that’s not the issue. My issue lies in their egg and cheese wrap up. Each time I order it, someone back there flips a coin and decides if I get egg in it as well or if it’s just cheese. I don’t understand how they could screw something up that is so simple. It’s two things. Really kills my morning mood right off the bat when I go to eat my egg and cheese wrapped up and it’s just a slice of sad, not very warm cheddar cheese.
Food: 2
Service: 3
So this is the second time that somebody messed up the order today I went there to get two sandwiches. I got two wraps somehow the person who was not paying attention, and I was really rushed off by one of the other personnel there. Not sure if I will go back for a while as long as those three clumsy women are still there
Food: 4
Service: 1
Gave me the wrong sandwich but got my coffee right. Coffee wasn’t filled to the top and was about an inch from the lid.
Atmosphere: 3
Food: 2
Service: 1
Never have donuts rude management
Expensive!! But the donuts were fresh
Atmosphere: 2
Food: 3
Service: 2
My friend and I went to have a coffee and work on some paperwork! We got our drinks and left! There was stuff spilled all over the floor and only 2 tables! I don't think we will be back there! What if one of us had fallen or someone else!
Atmosphere: 1
Food: 5
Service: 4
Literally barely ever has donuts! I mean it’s a donut store, but you have about a 12-17% chance of them actually having donuts when you ask. Basically I think after they sell their first Dozen, they’re like we’re done. We’re out of this this and this. It’s so bad that my son who will turn 6 in March says “Daddy, go to other store they don’t have donuts” lol. Not making this up. They frequently tell us they “don’t have any”. Go see for yourself. Ask for a donut of any kind and I’m willing to bet they tell you they don’t have it. It’s pretty much a place to go and get a coffee. No donuts.
Remodel looks good
Got my first pup cup from my little guy he's 12 years old and hadn't had one yet. The employee was really nice at the window and didn't have any issues with my coffee
Atmosphere: 5
Food: 4
Service: 5
My snackin bacon is always cold....
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
My snackin bacon is always cold....
Atmosphere: 4
Food: 3
Service: 4
Morning customer in-store for donuts once a week. Really like the new floor plan with the donut display cases in the front. Makes interacting with staff easier. Nice staff. Plenty of parking. Drive thru very busy though in store usually has no line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Nice and clean place, good service
Atmosphere: 5
Food: 4
Service: 5
This 5 star is going to Kelly; she went above and beyond. My partner and I came here at 2:15pm, Kelly was on window and was so sweet I had to make it known! We appreciate you Kelly.
Service: 5
Got in drive thru with only 5 cars in front of me and 1 bar of gas left.. literally 30mins later (once in drive thru its not easy to back or pull out) I pull up to the window, where thr manager ignored me while taking the next drive thru order then proceeded to an in store oder and started grabbing them multiple dozen doughnuts, while the rest of the staff ignored me when passing the window. So now I've spent 30mins at the drive thru and an additional 8mins sitting at the window without even so much as a look my direction... so when he started grabbing the next dozen for the in store oder (I only ordered a chocolate milk and 2 doughnuts) I lightly knocked on the window to politely ask for my 2 doughnuts cause I was now worried about having enough gas to make it to a gas station, the manager snapped and came over unhinged screaming at me for kocking on the window and about how he was understaffed, I tried explaining how I was low on gas but he just kept screaming about how he was going to call the police because I knocked on the drive thru window while he was actively ignoring me... worst customer service I've ever had. Will not be coming back to this location. If corporate wants to deal with this manager, my service or lack of service was 05/03/2024 at 6:40-7:20am
Atmosphere: 1
Food: 1
Service: 1
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