Starbucks
5110 Library Rd, Bethel Park
(412) 833-4649
Recent Reviews
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This Starbucks drive-thru location is always a pleasure to visit in the afternoons and evenings. The store is consistently clean and well-kept, even during the busy after-school and evening hours. The team runs efficiently, keeping the drive-thru moving smoothly without ever making customers feel rushed. The energy is upbeat and welcoming, which makes grabbing a late-day coffee or snack a genuinely enjoyable experience.
The service is consistently friendly, and the store feels well cared for from front to back. A big part of that success comes from the night shift manager Greyson’s leadership. He supports his team with calm, steady guidance and always seems to be one step ahead—whether it's jumping in to help during a rush or making sure the store stays spotless. His kindness and professionalism show in every interaction, and he makes an effort to connect with customers, even during busy hours. Paige, Wendy, Olivia, Katie, Ally, Nico, Phoebe, all of you are rockstars. You guys are the highlight of my week!
Atmosphere: 5
Food: 5
Service: 5
Consistently inconsistent. I order the same thing every time and the drink tastes different every time! As an added bonus I waited 25 minutes for my last drink.
Food: 1
Service: 1
I don’t think I have ever seen a Starbucks so busy in such a relaxed and laid back fashion. No urgency whatsoever. People waiting 20 minutes for a drink and they’re all chatting with one another and hanging out. I was actually shocked.
Atmosphere: 3
Food: 4
Service: 1
This might not be your typical Starbucks, as it seems the drive-thru is the main driver of their business. Three stars because I walked in, only to find my selection was very limited due to the staff constantly working to fulfill the drive thru patrons' orders. While the counter service person was very friendly, I was told I have a limited coffee selection to choose from because the drive thru service was driving their demand, not orders taken from the counter.
Atmosphere: 5
Food: 3
Service: 5
Very childish and unprofessional establishment.
Nice and new Starbucks location
Atmosphere: 5
Food: 4
Service: 5
I do not support starbucks ever.
Always nice, fast service at this location. Drive thru often has a wait, but it's worth it not to always schlep the kids inside. Quiet, tables open, outlets for working.
Atmosphere: 5
Food: 5
Service: 5
Everything is always amazing! The staff is the best and our coffee is always perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Cake Pop, Vanilla Sweet Cream Cold Brew
Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve given this place several chances, but the coffee is never made as ordered. The morning staff and managers don’t seem to care that they can’t get it right. What’s worse is that when you politely point out the mistake, they argue with you about it. For a coffee drink that costs $9.63, this kind of service is completely unacceptable. If I’m willing to pay that much for a coffee, the least you can do is make it correctly, without the attitude. A bit of appreciation would go a long way, considering we’re spending our money at your store and helping to keep you employed. It’s not asking for much—just get the order right, show some respect, and maybe even smile once in a while.
I ordered a grande frozen drink. I received a tall in a grande cup with a bit of cool whip on the bottom to make it appear more. I don’t need cool whip on top and bottom. Ordered this drink many times and never had this. Did seem right for when I was charge almost $7; I at least expected to get what I paid. Seems scammy.
Always very busy. But they do a good job with the drinks. Whoever built this one needs to rethink the in and out situation. Much to be desired...
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cake Pop
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
In my experience this has been the best Starbucks in the entire area. Eve though they get incredibly busy they still maintain their quality. We drive past several other Starbucks to go to this one.
Atmosphere: 5
Food: 5
Service: 5
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