The food is usually good but the workers always have an attitude. I pulled up saying I had a mobile order. He very quickly said “what’s your name? Last name?” I gave him my name and said thank you. No you’re welcome. I go up to the front window to pick up my food and the older man at the window very bluntly says “here’s your drink. Pull up to the FRONT DOOR.” I said thank you and kind of looked at my fiancé like wow what’s his deal? The front door is literally right around the corner from the drive thru. If someone came around the turn as we’re parked, they would’ve smacked into us. We went to the side.. 10 ft from the entrance he told us to wait at, which is actually closer to the counter anyway, 5 minutes later the kid who took the order comes out with the food and says “oh sorry about the wait I didn’t know where you went.” In a tone that implied we didn’t listen to the directions the older gentleman gave about parking at the FRONT DOOR. We went to wait for our food where we wouldn’t get rear ended waiting. The older man hasn’t been the nicest before. This isn’t my first encounter with him. Now, it seems like he trains others to do the same. I definitely won’t be back. Selinsgrove is more of a drive but that’s ok, I’d rather my business be appreciated. Learn how to manage drive thru orders accordingly and maybe put in a drive thru pull up spot instead of getting irritated with customers for something that isn’t their fault.
Atmosphere: 1
Food: 3
Service: 1
Leif Knag
Stopped by in the middle of a long road trip. Food was good, service was above and beyond great! Excellent Arby's!
Atmosphere: 5
Food: 5
Service: 5
Dog Bones
super slow service
Atmosphere: 2
Food: 4
Service: 2
Erick Hinson
This is one of the good ones!
Janice B
No problem making fresh food for me. Greatly appreciated!
Atmosphere: 4
Food: 3
Service: 5
Marco Aurelius
Great drive thru order. Large order was spot on, nothing missing and food was great as usual. Guy at the window was super polite. Best Arby's around.
The sooner drive thru restaurants can go fully automated the better. Maybe then my lunch will be what I ordered
Ed Netzband
No crinkle Frys??! Cmon ur Arby’s! Have the food on hand!!! They hand out packets of sauce like their gold nuggets. Can’t enjoy your meal with limited condiments. Staff are rushing you when nobody’s behind you. Male cashier blowing his nose in sight of the public! Gross & rude.! Terrible Arby’s!
Atmosphere: 1
Food: 2
Service: 1
Skyye Rose
Still one of my fav go to places little expensive but still happy now if only they would bring back the pork belly sandwich...😉
Great coupon and friendly staff. My husband loves the beef sandwich!
Jesus Tanner
How can u guys mess up a simple order maybe they should fire u all and hire robots because damn your company is garbage anymore
Atmosphere: 2
Food: 2
Service: 1
brian mcandrew
The food is hit or miss. sometimes it's on point sometimes it's not. The new remodel absolutely ruined this store. It's dark, It's dim, and it's very grim. They also took away the sauces. now you have to ask for packets and the employees act like it comes directly out of their paycheck and their stingy on it and don't want to give you enough for what you actually need. I complain to Arby's corporate about this and they didn't care at all, In fact they never even reached out to me. I also like to point out that at this location chances are because it's not busy People are going to be smoking outside that work there and I don't care about that part because I'm a smoker myself however it does affect customer service sometimes There's times where you'll be standing there waiting and there's nobody in the restaurant they're all out back having a smoke.
Atmosphere: 1
Food: 3
Service: 2
Rose Parks
I stopped in tonight because McDonald's closed before 11PM and my daughter was hungry. She will only eat one thing on the menu and it is buffalo chicken sliders with no peppercorn ranch, no bun, extra buffalo sauce (tenders tossed in a box with buffalo sauce poured over them). We usually have no issue when I order it, but tonight the lady plain flat out said that they couldn't do that and that she could give me a 5 piece tender with buffalo sauce packs, which I am sure most would think makes since except for the fact that my daughter is special needs and must have her food made a specific way or she won't eat it. I drove away without buying anything and I will not be back.
Clean, friendly, reasonably priced
Atmosphere: 5
Food: 5
Service: 5
The food is usually good but the workers always have an attitude. I pulled up saying I had a mobile order. He very quickly said “what’s your name? Last name?” I gave him my name and said thank you. No you’re welcome. I go up to the front window to pick up my food and the older man at the window very bluntly says “here’s your drink. Pull up to the FRONT DOOR.” I said thank you and kind of looked at my fiancé like wow what’s his deal? The front door is literally right around the corner from the drive thru. If someone came around the turn as we’re parked, they would’ve smacked into us. We went to the side.. 10 ft from the entrance he told us to wait at, which is actually closer to the counter anyway, 5 minutes later the kid who took the order comes out with the food and says “oh sorry about the wait I didn’t know where you went.” In a tone that implied we didn’t listen to the directions the older gentleman gave about parking at the FRONT DOOR. We went to wait for our food where we wouldn’t get rear ended waiting. The older man hasn’t been the nicest before. This isn’t my first encounter with him. Now, it seems like he trains others to do the same. I definitely won’t be back. Selinsgrove is more of a drive but that’s ok, I’d rather my business be appreciated. Learn how to manage drive thru orders accordingly and maybe put in a drive thru pull up spot instead of getting irritated with customers for something that isn’t their fault.
Atmosphere: 1
Food: 3
Service: 1
Stopped by in the middle of a long road trip. Food was good, service was above and beyond great! Excellent Arby's!
Atmosphere: 5
Food: 5
Service: 5
super slow service
Atmosphere: 2
Food: 4
Service: 2
This is one of the good ones!
No problem making fresh food for me.
Greatly appreciated!
Atmosphere: 4
Food: 3
Service: 5
Great drive thru order. Large order was spot on, nothing missing and food was great as usual. Guy at the window was super polite. Best Arby's around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef, Double Roast Beef, Greek Gyro, Potato Cakes, Buffalo Chicken Slider, Arby's Sauce Packet, Buffalo Chicken, Reuben, Classic Roast Beef, Apple Turnover, French Dip
The sooner drive thru restaurants can go fully automated the better. Maybe then my lunch will be what I ordered
No crinkle Frys??! Cmon ur Arby’s! Have the food on hand!!! They hand out packets of sauce like their gold nuggets. Can’t enjoy your meal with limited condiments. Staff are rushing you when nobody’s behind you. Male cashier blowing his nose in sight of the public! Gross & rude.! Terrible Arby’s!
Atmosphere: 1
Food: 2
Service: 1
Still one of my fav go to places little expensive but still happy now if only they would bring back the pork belly sandwich...😉
Food: 4
Service: 4
Recommended dishes: Chicken Bacon Swiss Sandwich, Potato Cakes, Roast Turkey Gyro, Brisket
Restaurantji Recommends
Great coupon and friendly staff. My husband loves the beef sandwich!
How can u guys mess up a simple order maybe they should fire u all and hire robots because damn your company is garbage anymore
Atmosphere: 2
Food: 2
Service: 1
The food is hit or miss. sometimes it's on point sometimes it's not. The new remodel absolutely ruined this store. It's dark, It's dim, and it's very grim. They also took away the sauces. now you have to ask for packets and the employees act like it comes directly out of their paycheck and their stingy on it and don't want to give you enough for what you actually need. I complain to Arby's corporate about this and they didn't care at all, In fact they never even reached out to me. I also like to point out that at this location chances are because it's not busy People are going to be smoking outside that work there and I don't care about that part because I'm a smoker myself however it does affect customer service sometimes There's times where you'll be standing there waiting and there's nobody in the restaurant they're all out back having a smoke.
Atmosphere: 1
Food: 3
Service: 2
I stopped in tonight because McDonald's closed before 11PM and my daughter was hungry. She will only eat one thing on the menu and it is buffalo chicken sliders with no peppercorn ranch, no bun, extra buffalo sauce (tenders tossed in a box with buffalo sauce poured over them). We usually have no issue when I order it, but tonight the lady plain flat out said that they couldn't do that and that she could give me a 5 piece tender with buffalo sauce packs, which I am sure most would think makes since except for the fact that my daughter is special needs and must have her food made a specific way or she won't eat it. I drove away without buying anything and I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Foods always good at Arby's
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Brisket, Roast Beef
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