Waited 45 minutes for 1 bagel with cream cheese either they’re extremely understaffed and management needs to do something about that!
Ian abrams
Still the best drive thru coffee.
Jack Yoon
Drive thru order took 25 minutes, and they got it wrong. 2 cars left during that time.
Lori Gallup
LOVE this place. Always clean. Food is always excellent!!!
Don C
Great coffee good people now in the last year they have gotten super slow you wait for ever in the drive through and on top of it it seems that they can only take two orders at a time so you wait even longer for a couple cups of coffee my thoughts are if you need to order a big order go inside and do it drive through is supposed to be quick not a half hour wait Bradford use to be my favorite but now I dread it cause they are so slow
Brent Powers
Great place to have something to eat and very friendly employees. Top tier place.
Amanda Arnold
..if I wanted a cup of creamer I'd buy a gallon if milk....Thanks for the nasty cold coffee K appreciate it
Kristen Prentiss
I ordered three items on the app for pickup on Saturday 11/30 and when I arrived to pick up my order I was told that unfortunately they couldn’t make any of my order as they were out of the ingredients to make them (this same thing happened two weeks prior when I went to the drive thru and they were out of espresso beans). The items I ordered were specialty items and there wasn’t anything else we would have wanted that was of equal value so I asked for a refund. I was then told that the store couldn’t issue a refund as one item was discounted as part of a rewards program they have. I contacted customer service online and after a few emails back and forth I was told the store was the only one who could refund my money and recommended I go back to the store for resolution. Neither party wants to take responsibility and now I’m at the mercy of my bank to dispute the charge. From now on I’ll be ordering from Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Kristen Prentiss
I ordered three items on the app for pickup on Saturday 11/30 and when I arrived to pick up my order I was told that unfortunately they couldn’t make any of my order as they were out of the ingredients to make them (this same thing happened two weeks prior when I went to the drive thru and they were out of espresso beans). The items I ordered were specialty items and there wasn’t anything else we would have wanted that was of equal value so I asked for a refund. I was then told that the store couldn’t issue a refund as one item was discounted as part of a rewards program they have. I contacted customer service online and after a few emails back and forth I was told the store was the only one who could refund my money and recommended I go back to the store for resolution. Neither party wants to take responsibility and now I’m at the mercy of my bank to dispute the charge. From now on I’ll be ordering from Dunkin.
L. Janae
I love tim hortons, but several times now this location has messed up my order, wrong drink, etc, plus they hadn't even started on my mobile order by the time I walked in to pick it up, I ended up waiting close to 20 minutes on a simple order.
Overall loved the food. Really yummy. But the customer service on the other hand was intolerable. The attitudes were disrespectful. You could tell no one was fond of their job. You can expect long lines and wait times both in the drive through and inside. I accidently said a Frappuccino and I got a snied response "ma'am this ain't McDonald's". I think she thought she was funny but I found that to be ignorant. We went to McDonald's for their breakfast after several rude experiences at Tim Hortons and their customer service blew Tim Hortons customer rapport out of the water.
Maybe different locations are better than others but Bradford Pa is the worst.
Atmosphere: 2
Food: 5
Service: 2
Taylar White
Coffee tasted burnt, messed up our order and didn’t have like any donuts. Don’t know if it was because it was late or what but really sucks cuz we usually don’t ever have a problem there.
Atmosphere: 1
Food: 1
Service: 2
Kelly Jones
Very busy.
Atmosphere: 3
Food: 4
Service: 4
Martini Manic Mayhem
Friendly staff. Fresh food made to order. Still has reasonable rates.
Atmosphere: 5
Food: 5
Service: 5
Pollock91
Food is always good. They was willing to remake sandwiches not right.
Waited 45 minutes for 1 bagel with cream cheese either they’re extremely understaffed and management needs to do something about that!
Still the best drive thru coffee.
Drive thru order took 25 minutes, and they got it wrong. 2 cars left during that time.
LOVE this place. Always clean. Food is always excellent!!!
Great coffee good people now in the last year they have gotten super slow you wait for ever in the drive through and on top of it it seems that they can only take two orders at a time so you wait even longer for a couple cups of coffee my thoughts are if you need to order a big order go inside and do it drive through is supposed to be quick not a half hour wait Bradford use to be my favorite but now I dread it cause they are so slow
Great place to have something to eat and very friendly employees. Top tier place.
..if I wanted a cup of creamer I'd buy a gallon if milk....Thanks for the nasty cold coffee K appreciate it
I ordered three items on the app for pickup on Saturday 11/30 and when I arrived to pick up my order I was told that unfortunately they couldn’t make any of my order as they were out of the ingredients to make them (this same thing happened two weeks prior when I went to the drive thru and they were out of espresso beans). The items I ordered were specialty items and there wasn’t anything else we would have wanted that was of equal value so I asked for a refund. I was then told that the store couldn’t issue a refund as one item was discounted as part of a rewards program they have. I contacted customer service online and after a few emails back and forth I was told the store was the only one who could refund my money and recommended I go back to the store for resolution. Neither party wants to take responsibility and now I’m at the mercy of my bank to dispute the charge. From now on I’ll be ordering from Dunkin.
Atmosphere: 1
Food: 1
Service: 1
I ordered three items on the app for pickup on Saturday 11/30 and when I arrived to pick up my order I was told that unfortunately they couldn’t make any of my order as they were out of the ingredients to make them (this same thing happened two weeks prior when I went to the drive thru and they were out of espresso beans). The items I ordered were specialty items and there wasn’t anything else we would have wanted that was of equal value so I asked for a refund. I was then told that the store couldn’t issue a refund as one item was discounted as part of a rewards program they have. I contacted customer service online and after a few emails back and forth I was told the store was the only one who could refund my money and recommended I go back to the store for resolution. Neither party wants to take responsibility and now I’m at the mercy of my bank to dispute the charge. From now on I’ll be ordering from Dunkin.
I love tim hortons, but several times now this location has messed up my order, wrong drink, etc, plus they hadn't even started on my mobile order by the time I walked in to pick it up, I ended up waiting close to 20 minutes on a simple order.
Restaurantji Recommends
Overall loved the food. Really yummy. But the customer service on the other hand was intolerable. The attitudes were disrespectful. You could tell no one was fond of their job. You can expect long lines and wait times both in the drive through and inside. I accidently said a Frappuccino and I got a snied response "ma'am this ain't McDonald's". I think she thought she was funny but I found that to be ignorant. We went to McDonald's for their breakfast after several rude experiences at Tim Hortons and their customer service blew Tim Hortons customer rapport out of the water.
Maybe different locations are better than others but Bradford Pa is the worst.
Atmosphere: 2
Food: 5
Service: 2
Coffee tasted burnt, messed up our order and didn’t have like any donuts. Don’t know if it was because it was late or what but really sucks cuz we usually don’t ever have a problem there.
Atmosphere: 1
Food: 1
Service: 2
Very busy.
Atmosphere: 3
Food: 4
Service: 4
Friendly staff. Fresh food made to order. Still has reasonable rates.
Atmosphere: 5
Food: 5
Service: 5
Food is always good. They was willing to remake sandwiches not right.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
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