I got two salads yesterday from Brentwood Subway. One for dinner and one for lunch today. First, the man working at Subway was wonderful. He was very polite And very pleasant. The salads he made for me are amazing. Both were completely made with fresh vegetables, meat and cheese. And the salads were full of these. I will be getting salads from the subway again. Excellent excellent excellent
Atmosphere: 5
Food: 5
Service: 5
Joe Bisz
It's just a Subway nothing special.
Food: 3
Service: 3
Brandon Sparber
Ankit gave me a free cookie when I didn't have enough money!!! Shout out to Krystal too for providing 5 star excellent customer service!!!! Give both of them a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Jftravels
Ordered for online pick up here. Hoagies were delicious and the woman working greeted us and was very friendly and respectful.
Atmosphere: 5
Food: 5
Service: 5
Robin Martin
Greeted man at counter and he totally ignored mehostile
Atmosphere: 1
Food: 3
Service: 1
Gary Szarmach
Wish I could give them a minus 5, got an Italian hoagie yesterday and it literally had 3 slices of salami, and 3 slices pepperoni. Nothing else, took a bunch of videos and I will post it today. Plus I will contact consumer affairs let them see it and send a photo to advocate group to see if they can pressure them into giving you your hard earned money's worth all subways suck
Penyard & The MoMos
Well today will be the last time I go to this Subway. Every single time I order double meat it never happens even though I pay for it. This was the 3rd time ordered meatball double meat.. clearly not 1 extra meatball nevermind double. So they think I'm fat and stupid? I'm just fat and hungry.
Aydan O'Malley
I have been familiar with this location my entire life as my family would occasionally get food from here but needless to say I will never be returning to this location ever again. I went there on 10/15/2024 simply to just get something for dinner and I don’t think I’ve ever had customer service as unpleasant as this was in my entire life from any restaurant. The employee running the orders, an older man, was rude and unprofessional. Due to the obnoxious and distracting background noises (possibly from a couple of the machines) and still trying to figure out what I wanted from the menu, I couldn’t hear or understand half of what he was saying, and as I was letting him know I couldn’t hear him clearly, he gave me a condescending attitude throughout the entire interaction. He also accused me of purposely ignoring him which obviously wasn’t the case. Him and I then stared each other and at that point I was so disgusted with his interaction towards me I decided to leave. I didn’t even get a chance to order food. Before I left the parking lot, I was going to go back in and let the guy know how I felt about his treatment towards me. The lady from the back came outside and asked if everything was okay. I told her about the situation I experienced, told her it wasn’t her fault but said I’ll never come back. She was very nice, apologized sincerely and offered to have my food ordered, which I declined. Right as I was walking towards my car, the same guy giving me attitude inside came out and tried to confront me after witnessing me talking to the lady. I confronted him and told him about his horrible customer service and as I drove away, I told him off one more time.
To the employee that gave me attitude… shame on you! You truly lack basic empathy and customer service skills! It’s probably why pretty much nobody comes to this location! I hope you take some time out of your day to reflect on your condescending interactions with customers if you have done so to others in the past.
Service: 1
Penyard \u0026 The MoMos
Well today will be the last time I go to this Subway. Every single time I order double meat it never happens even though I pay for it. This was the 3rd time ordered meatball double meat.. clearly not 1 extra meatball nevermind double. So they think I'm fat and stupid? I'm just fat and hungry.
Terrible customer service I came in with 2 coupons and went to checkout and the guy said you can only use 1 at a time I asked if he was the manager he said no the other guy was who made the food I said you can’t make an exception I’ll walk out and come back in if I can only use 1 at a time totally unacceptable so I had a bad experience with this same location 15 years ago and just came back to this place 2 strike won’t ever be a customer again which I told them and their response was they didn’t care WOW NICE CUSTOMER SERVICE WONT EVER GET A SALE FROM ME AGAIN GOOD JOB
Atmosphere: 1
Food: 1
Service: 1
Naveen Allam
very good food! nice people and i like the way they get service.
Atmosphere: 5
Food: 5
Service: 5
Kaushik Ballari
Really really good service! Best at work! And people are kind and I like the music they keep and the girl who was serving me gave me a free cookie too! Nice keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Crystal Covington
Best service and people! Very kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
Leo Fredrick
the employee robert was incredibly rude. me and a friend walked in after walking several miles to get some food, and while sitting before ordering for just a few minutes, robert proceeded to try to kick us out because we were not ordering. we had been sitting MAX 5 minutes. so incredibly disrespectful and I will not be back.
I got two salads yesterday from Brentwood Subway. One for dinner and one for lunch today. First, the man working at Subway was wonderful. He was very polite And very pleasant. The salads he made for me are amazing. Both were completely made with fresh vegetables, meat and cheese. And the salads were full of these. I will be getting salads from the subway again. Excellent excellent excellent
Atmosphere: 5
Food: 5
Service: 5
It's just a Subway nothing special.
Food: 3
Service: 3
Ankit gave me a free cookie when I didn't have enough money!!! Shout out to Krystal too for providing 5 star excellent customer service!!!! Give both of them a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered for online pick up here. Hoagies were delicious and the woman working greeted us and was very friendly and respectful.
Atmosphere: 5
Food: 5
Service: 5
Greeted man at counter and he totally ignored mehostile
Atmosphere: 1
Food: 3
Service: 1
Wish I could give them a minus 5, got an Italian hoagie yesterday and it literally had 3 slices of salami, and 3 slices pepperoni. Nothing else, took a bunch of videos and I will post it today. Plus I will contact consumer affairs let them see it and send a photo to advocate group to see if they can pressure them into giving you your hard earned money's worth all subways suck
Well today will be the last time I go to this Subway. Every single time I order double meat it never happens even though I pay for it. This was the 3rd time ordered meatball double meat.. clearly not 1 extra meatball nevermind double. So they think I'm fat and stupid? I'm just fat and hungry.
I have been familiar with this location my entire life as my family would occasionally get food from here but needless to say I will never be returning to this location ever again. I went there on 10/15/2024 simply to just get something for dinner and I don’t think I’ve ever had customer service as unpleasant as this was in my entire life from any restaurant. The employee running the orders, an older man, was rude and unprofessional. Due to the obnoxious and distracting background noises (possibly from a couple of the machines) and still trying to figure out what I wanted from the menu, I couldn’t hear or understand half of what he was saying, and as I was letting him know I couldn’t hear him clearly, he gave me a condescending attitude throughout the entire interaction. He also accused me of purposely ignoring him which obviously wasn’t the case. Him and I then stared each other and at that point I was so disgusted with his interaction towards me I decided to leave. I didn’t even get a chance to order food. Before I left the parking lot, I was going to go back in and let the guy know how I felt about his treatment towards me. The lady from the back came outside and asked if everything was okay. I told her about the situation I experienced, told her it wasn’t her fault but said I’ll never come back. She was very nice, apologized sincerely and offered to have my food ordered, which I declined. Right as I was walking towards my car, the same guy giving me attitude inside came out and tried to confront me after witnessing me talking to the lady. I confronted him and told him about his horrible customer service and as I drove away, I told him off one more time.
To the employee that gave me attitude… shame on you! You truly lack basic empathy and customer service skills! It’s probably why pretty much nobody comes to this location! I hope you take some time out of your day to reflect on your condescending interactions with customers if you have done so to others in the past.
Service: 1
Well today will be the last time I go to this Subway. Every single time I order double meat it never happens even though I pay for it. This was the 3rd time ordered meatball double meat.. clearly not 1 extra meatball nevermind double. So they think I'm fat and stupid? I'm just fat and hungry.
Non-fresh products are being used
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Terrible customer service I came in with 2 coupons and went to checkout and the guy said you can only use 1 at a time I asked if he was the manager he said no the other guy was who made the food I said you can’t make an exception I’ll walk out and come back in if I can only use 1 at a time totally unacceptable so I had a bad experience with this same location 15 years ago and just came back to this place 2 strike won’t ever be a customer again which I told them and their response was they didn’t care WOW NICE CUSTOMER SERVICE WONT EVER GET A SALE FROM ME AGAIN
GOOD JOB
Atmosphere: 1
Food: 1
Service: 1
very good food! nice people and i like the way they get service.
Atmosphere: 5
Food: 5
Service: 5
Really really good service! Best at work! And people are kind and I like the music they keep and the girl who was serving me gave me a free cookie too! Nice keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Best service and people! Very kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
the employee robert was incredibly rude. me and a friend walked in after walking several miles to get some food, and while sitting before ordering for just a few minutes, robert proceeded to try to kick us out because we were not ordering. we had been sitting MAX 5 minutes. so incredibly disrespectful and I will not be back.
Atmosphere: 1
Food: 2
Service: 1
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