Visiting from Alabama and the two young men who were serving customers were extremely polite and kind. It felt like home. The decor at any Jimmy John's is really cool and it was quite clean! 09-01-25
Atmosphere: 5
Food: 5
Service: 5
Sean Namy
Over an hour for a delivery 5 miles down the road. Order got sent to uber and the driver was 35 min away. No way to cancel delivery and pick up myself.
Atmosphere: 1
Food: 1
Service: 1
Sudhin Krishnan
If you use the app to order these guys get it right every single time
Craig Baldassare
I generally like Jimmy Johns and their food but this one star is for this location specifically. We placed an order for my son's graduation party for 3 of their 30 1/3 subs (a $300 order) and scheduled for the food to be picked up at 1:30pm on 6/14. When I arrived at JJ at 2pm (30 minutes later than scheduled) to pick up the order the place was empty (1 other customer) and there were 2 workers. I told her I was there to pick up a catering order and she started rambling on about a rush of customers at lunch time and being short on Mayo packets (which I have no idea what that had to do with them making my order) and asked if I could wait 10 min because my order was just about ready but they needed to finish. I said no problem because I had one other order at Raising Cains to pick up so I left and came back 30 minutes later and I realized that they hadn't even started my order at all now at 2:30 (my son's graduation party started at 3:30). All I was given was excuses that they were busy and they kept putting walk in customers ahead of even starting my order. The girl was unprofessional and the boy working with her looked like he was 12 and just didn't say anything. They finally started building my order which took them about 30 minutes to make and the quality was absolute crap. The sandwiches where just thrown together some of them didn't even have meat on them when we got home and they were just stuff in the box as fast as they could make them. You could tell she wanted me to feel bad for her like she was the victim that she was overwhelmed and unprepared. She did finally offer 20% on my order (which they never gave me). Beside the employees just being unprofessional and unprepared the fact that the manager did not staff or prepare this order before the lunch crowd on a Saturday is just utterly unacceptable. And then to promise a discount and never give on just made it even worse. Of course there are no direct phone numbers for local JJ so we called corporate to file a compliant. We got a call back about 10 days later to apologize and then they proceeded to offer us 1 free sub in a coupon form that expired in 3 days. This was literally the biggest insult I have ever received from a company in my life, I actually didn't know what to even say on the phone. A $5 dollar coupon that expired in 3 days to make up for screwing up a $300 order. This company and this location are an absolute Joke. You could learn something from Raising Cains, Texas Roadhouse and Moe's (the other three places we had catering orders) professional staff, food ready on time, threw in extras for free and helped me carry it out to my car at each place.
Atmosphere: 1
Food: 1
Service: 1
Mary Anne Meade
I am a new customer to Jimmy John’s, and I am sold! Their sandwiches are fantastic! I think I love the bread the best and the service they have been very friendly. My son and my husband are huge fans and now I am too.!
Atmosphere: 5
Food: 5
Service: 5
Emre Aksoy
Great 👍
robert lemus
I did not get what I was offered. I'm not recommending this place Poor service, not what I expected First & last
Atmosphere: 3
Food: 3
Service: 3
Beth Reeves
Everytime I order on line my order in never right what is the point of customized ordering when they refuse to do so
A. Smith
How do you forget cheese on a sandwich? These commercial businesses are always raising their price's but can’t even get simple things right, like making a basic sandwich.
Jennifer Cutich
Great customer service, sandwiches were fantastic and my catering order was ready at my requested time. I called the order in the previous evening and Zach couldn’t have been more helpful and efficient! Thank you.
I'd give more than 5 stars if I could! this is my favorite to place to eat in town. Super helpful people too. Always recommend when someone asks for places to eat, they never disappoint.
Mike Kappen
Super quick, they made my sandwich while I was in there, only took me about 3 minutes total. And it was delicious, as always. Jalapeno chicken ranch wrap is my go-to at Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Sandwiches, Tuna Salad Sandwich, Chips, Chocolate Chip Cookie, The Pepe, Hunter’S Club
Honest Reviewer
Drove all the way to this place. Parked and went in and was told they're not participating with the stuff they have ads on the radio for. The TV. Long story, just assume this place is never participating with the promos that Jimmy johns is using to get you in. Back up the street to Sheetz I guess
Atmosphere: 1
Food: 1
Service: 1
Lonnie McGuire
My dad and I waited and waited, 3 workers playing pocket pull...so we left. Fire them, fire the manager fire the c.e.o, and if there's any Jimmy or John's out there...fire them too.
Atmosphere: 1
Food: 1
Service: 1
Pat Cummings
Out of my last 5 sandwiches requested without mayo 4 of them had it on there. We work a mile away however i cant say ill be going back here considering today it was not even the right sandwich to begin with.
Visiting from Alabama and the two young men who were serving customers were extremely polite and kind. It felt like home. The decor at any Jimmy John's is really cool and it was quite clean! 09-01-25
Atmosphere: 5
Food: 5
Service: 5
Over an hour for a delivery 5 miles down the road. Order got sent to uber and the driver was 35 min away. No way to cancel delivery and pick up myself.
Atmosphere: 1
Food: 1
Service: 1
If you use the app to order these guys get it right every single time
I generally like Jimmy Johns and their food but this one star is for this location specifically. We placed an order for my son's graduation party for 3 of their 30 1/3 subs (a $300 order) and scheduled for the food to be picked up at 1:30pm on 6/14. When I arrived at JJ at 2pm (30 minutes later than scheduled) to pick up the order the place was empty (1 other customer) and there were 2 workers. I told her I was there to pick up a catering order and she started rambling on about a rush of customers at lunch time and being short on Mayo packets (which I have no idea what that had to do with them making my order) and asked if I could wait 10 min because my order was just about ready but they needed to finish. I said no problem because I had one other order at Raising Cains to pick up so I left and came back 30 minutes later and I realized that they hadn't even started my order at all now at 2:30 (my son's graduation party started at 3:30). All I was given was excuses that they were busy and they kept putting walk in customers ahead of even starting my order. The girl was unprofessional and the boy working with her looked like he was 12 and just didn't say anything. They finally started building my order which took them about 30 minutes to make and the quality was absolute crap. The sandwiches where just thrown together some of them didn't even have meat on them when we got home and they were just stuff in the box as fast as they could make them. You could tell she wanted me to feel bad for her like she was the victim that she was overwhelmed and unprepared. She did finally offer 20% on my order (which they never gave me). Beside the employees just being unprofessional and unprepared the fact that the manager did not staff or prepare this order before the lunch crowd on a Saturday is just utterly unacceptable. And then to promise a discount and never give on just made it even worse. Of course there are no direct phone numbers for local JJ so we called corporate to file a compliant. We got a call back about 10 days later to apologize and then they proceeded to offer us 1 free sub in a coupon form that expired in 3 days. This was literally the biggest insult I have ever received from a company in my life, I actually didn't know what to even say on the phone. A $5 dollar coupon that expired in 3 days to make up for screwing up a $300 order. This company and this location are an absolute Joke. You could learn something from Raising Cains, Texas Roadhouse and Moe's (the other three places we had catering orders) professional staff, food ready on time, threw in extras for free and helped me carry it out to my car at each place.
Atmosphere: 1
Food: 1
Service: 1
I am a new customer to Jimmy John’s, and I am sold! Their sandwiches are fantastic! I think I love the bread the best and the service they have been very friendly. My son and my husband are huge fans and now I am too.!
Atmosphere: 5
Food: 5
Service: 5
Great 👍
I did not get what I was offered.
I'm not recommending this place
Poor service, not what I expected
First & last
Atmosphere: 3
Food: 3
Service: 3
Everytime I order on line my order in never right what is the point of customized ordering when they refuse to do so
How do you forget cheese on a sandwich? These commercial businesses are always raising their price's but can’t even get simple things right, like making a basic sandwich.
Great customer service, sandwiches were fantastic and my catering order was ready at my requested time. I called the order in the previous evening and Zach couldn’t have been more helpful and efficient! Thank you.
Restaurantji Recommends
I'd give more than 5 stars if I could! this is my favorite to place to eat in town. Super helpful people too. Always recommend when someone asks for places to eat, they never disappoint.
Super quick, they made my sandwich while I was in there, only took me about 3 minutes total. And it was delicious, as always. Jalapeno chicken ranch wrap is my go-to at Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Sandwiches, Tuna Salad Sandwich, Chips, Chocolate Chip Cookie, The Pepe, Hunter’S Club
Drove all the way to this place. Parked and went in and was told they're not participating with the stuff they have ads on the radio for. The TV. Long story, just assume this place is never participating with the promos that Jimmy johns is using to get you in.
Back up the street to Sheetz I guess
Atmosphere: 1
Food: 1
Service: 1
My dad and I waited and waited, 3 workers playing pocket pull...so we left. Fire them, fire the manager fire the c.e.o, and if there's any Jimmy or John's out there...fire them too.
Atmosphere: 1
Food: 1
Service: 1
Out of my last 5 sandwiches requested without mayo 4 of them had it on there. We work a mile away however i cant say ill be going back here considering today it was not even the right sandwich to begin with.
Atmosphere: 3
Food: 1
Service: 1
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