THE MOST UNPROFESSIONAL restaurant I’ve ever been to! Driving home from Philadelphia I stop here I explained I wanted lettuce, tomato, cheese, and bacon as I do on every whopper I ever ordered. I got my food and drove home (I live 25 mins away) I get home to find EVERYTHING on my sandwich! So I called to have them refund me back they explain I can bring it back for another sandwich tonight or tomorrow. I’m not driving 50 minutes there and back to correct someone’s mistake! I then asked for the supervisor/manager on shift name they refused to tell me the supervisors name and repeatedly kept hanging up on me. God forbid they take accountability for their mistakes instead the hide like cowards! And these are the people who think they deserve $15 a hour but can’t even manage to make a simple sandwich right? I guess this restaurant has gotten desperate for staff and have no standards for how customers should be treated. GO ELSEWHERE WHERE CUSTOMER SERVICE IS ACTUALLY TAKEN SERIOUS!
Atmosphere: 1
Food: 1
Service: 1
Trudy Svacak
Love whoppers
Atmosphere: 5
Food: 5
Service: 5
Christopher Clark
This BK is not that busy, food is good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
Teresa
Went to the Burger King about 615 tonight on 20 November everybody seems to be too overwhelmed with the drive-through and not worry about the customers upfront. Very poor customer service. Nobody had a smile and I’m pretty sure I’m not coming back to this Burger King our food was just thrown in the bag. It wasn’t right the place has poor management.
Atmosphere: 1
Food: 1
Service: 1
Chris Scheerer
All burger King restaurants stink they have the worst service and food is terrible but no other fast food restaurant takes as long as BK. I stay away.
Atmosphere: 3
Food: 3
Service: 2
Aubrey Lee
The manager here is unprofessional rude. I was avoided and ignored when I would call for her because of the long wait time she gave me the wrong food when I tried to call the store to let them know or try to fix it no one wanted to answer me. This was a really bad experience for me
Atmosphere: 1
Food: 1
Service: 1
Chyf Yams
Long wait for 2 sausage croissants with no egg or cheese and hash browns. There were no customers ahead of me. Finally got my food and the hashbrowns were cold.
Maddie
Every single time I come here my food is wrong, handed to me over two times with the wrong items. The employees are rude and talk over you then get upset when say the food is incorrect. This is the closest Burger King to me and to EVERYTIME have my food handed to me incorrect is insane. Don’t recommend this store whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Ray Forte
Took 20 minutes to fill the order while they stood around staring at the stations like magic was due to happen. Mixed themselves up so badly that I had to go item by item with them and the receipt to get everything sorted. Poor experience.
Atmosphere: 2
Food: 4
Service: 1
Ed Dzialo
Perfect quick meal, whopper meal fast food that is very tasty, not too much, even when having 7 orders ahead, still got meal in less than 15 min
Me & a friend ordered 2 separate meals today. At first they gave us someone else’s $35 meal so we handed it back saying we did not order that. So the lady tells me to pull around she’ll walk my food out to me. Me and my friend were sitting in the car for a good 15 mins before deciding to go in ourselves to see what was going on. The lady walked out with just my bag of food, hands it to me and I told her that my friends order was not in the bag. I told her what my friend ordered, I had to repeat myself about 5 times. She reached for my bag AND TOOK IT AWAY FROM ME! Went inside and did not come back out. My friend ended up going in and getting her food and asked for my food back and the lady said she never came out to my car… all of these workers have to be on drugs because this was absolutely insane!!!
Atmosphere: 1
Food: 2
Service: 1
James Sawtell
Rude staff.
Atmosphere: 1
Food: 2
Service: 1
Stephanie Scancella
Literally ordered 3 nuggets 3 burgers and a mozzarella stick. They always make me pull out front out night unless the small girl is there. So waited 20mins. Idk about during the day. Girl threw attitude too when I asked if she knew how much longer the wait would be smh
Atmosphere: 2
Food: 1
Service: 1
Curtis Perch
Dinning room is so outdated that at this point it's retro! Love it, haha.
Employees were fun and friendly!
Atmosphere: 4
Food: 5
Service: 5
C B
Ordered food on Ubereats and there was something slimy on the fries and coke tasted gross.
THE MOST UNPROFESSIONAL restaurant I’ve ever been to! Driving home from Philadelphia I stop here I explained I wanted lettuce, tomato, cheese, and bacon as I do on every whopper I ever ordered. I got my food and drove home (I live 25 mins away) I get home to find EVERYTHING on my sandwich! So I called to have them refund me back they explain I can bring it back for another sandwich tonight or tomorrow. I’m not driving 50 minutes there and back to correct someone’s mistake! I then asked for the supervisor/manager on shift name they refused to tell me the supervisors name and repeatedly kept hanging up on me. God forbid they take accountability for their mistakes instead the hide like cowards! And these are the people who think they deserve $15 a hour but can’t even manage to make a simple sandwich right? I guess this restaurant has gotten desperate for staff and have no standards for how customers should be treated. GO ELSEWHERE WHERE CUSTOMER SERVICE IS ACTUALLY TAKEN SERIOUS!
Atmosphere: 1
Food: 1
Service: 1
Love whoppers
Atmosphere: 5
Food: 5
Service: 5
This BK is not that busy, food is good
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
Went to the Burger King about 615 tonight on 20 November everybody seems to be too overwhelmed with the drive-through and not worry about the customers upfront. Very poor customer service. Nobody had a smile and I’m pretty sure I’m not coming back to this Burger King our food was just thrown in the bag. It wasn’t right the place has poor management.
Atmosphere: 1
Food: 1
Service: 1
All burger King restaurants stink they have the worst service and food is terrible but no other fast food restaurant takes as long as BK. I stay away.
Atmosphere: 3
Food: 3
Service: 2
The manager here is unprofessional rude. I was avoided and ignored when I would call for her because of the long wait time she gave me the wrong food when I tried to call the store to let them know or try to fix it no one wanted to answer me. This was a really bad experience for me
Atmosphere: 1
Food: 1
Service: 1
Long wait for 2 sausage croissants with no egg or cheese and hash browns. There were no customers ahead of me. Finally got my food and the hashbrowns were cold.
Every single time I come here my food is wrong, handed to me over two times with the wrong items. The employees are rude and talk over you then get upset when say the food is incorrect. This is the closest Burger King to me and to EVERYTIME have my food handed to me incorrect is insane. Don’t recommend this store whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Took 20 minutes to fill the order while they stood around staring at the stations like magic was due to happen. Mixed themselves up so badly that I had to go item by item with them and the receipt to get everything sorted. Poor experience.
Atmosphere: 2
Food: 4
Service: 1
Perfect quick meal, whopper meal fast food that is very tasty, not too much, even when having 7 orders ahead, still got meal in less than 15 min
Parking: Even room for a pickup and trailer.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Onion Rings
Restaurantji Recommends
Me & a friend ordered 2 separate meals today. At first they gave us someone else’s $35 meal so we handed it back saying we did not order that. So the lady tells me to pull around she’ll walk my food out to me. Me and my friend were sitting in the car for a good 15 mins before deciding to go in ourselves to see what was going on. The lady walked out with just my bag of food, hands it to me and I told her that my friends order was not in the bag. I told her what my friend ordered, I had to repeat myself about 5 times. She reached for my bag AND TOOK IT AWAY FROM ME! Went inside and did not come back out. My friend ended up going in and getting her food and asked for my food back and the lady said she never came out to my car… all of these workers have to be on drugs because this was absolutely insane!!!
Atmosphere: 1
Food: 2
Service: 1
Rude staff.
Atmosphere: 1
Food: 2
Service: 1
Literally ordered 3 nuggets 3 burgers and a mozzarella stick. They always make me pull out front out night unless the small girl is there. So waited 20mins. Idk about during the day. Girl threw attitude too when I asked if she knew how much longer the wait would be smh
Atmosphere: 2
Food: 1
Service: 1
Dinning room is so outdated that at this point it's retro! Love it, haha.
Employees were fun and friendly!
Atmosphere: 4
Food: 5
Service: 5
Ordered food on Ubereats and there was something slimy on the fries and coke tasted gross.
Food: 1
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