I placed an order online for what I thought was my Papa John’s in North Wilmington. I placed it for Brookhaven. After waiting at the North Wilmington location for 30 mins (they were really busy and short staffed), I realized my order went to Brookhaven. I called Brookhaven and explained what happened and that I would be there in 20 mins. When I arrived, I was greeted by Willis as soon as I walked in the door. He told me that he felt bad after speaking with me and made us a fresh pizza and Oreo bites. We live in a time where people don’t go the extra mile for customers anymore so I was really surprised when Willis did just that. Thank you Willis for providing exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
CZTyrant
I ordered and they said I was out of delivery range. I live down the street less then a mile away. Literally maybe a 15 minute walk, 2 minutes drive.
Atmosphere: 1
Food: 1
Service: 1
samim uddin
They gave me someone else return food
Atmosphere: 1
Food: 1
Service: 1
Joanna McGowan
Tried to order online but wouldn’t accept my address. So I called and was transferred to a call center (they are around the corner from me) then transferred to another call center. Then they could not get my address correct - they kept saying the wrong (but different each time) city no matter how many times I spelled it out. It took almost 15 min to put the order in. Status says “on its way” for the last half hour, and I’m not confident in this.
Atmosphere: 3
Food: 4
Service: 2
Amanda Lopez
The guy was hitting on me as soon as i walked.
Atmosphere: 1
Food: 5
Service: 1
jyothi priyanka
I loved their pizza, I don’t know in store experience because I order through DoorDash
Nick Cip
Good stuff
Pokie Marshall
Pizza used to be good here. Last two attempts, huge turn off. First time it didn't even taste like a Papa John's Pizza. Wrong spices? Old cheese idk what was going on. But it was a Papa dough pizza. Coincidence 🤔 Last one was a make up from that one. This time it was dry and again the ingredients didn't taste fresh. I won't be back for awhile
M T
Great experience with take out for large pizza and cheese sticks.
Ordered large garlic stuffed crust and small plain pizza delivered. Ordered because everything else was closed. The phone transaction and payment was very awkward. Told 62 minutes and 20 minutes later get a text from door dash saying it was delivered. They left on wet steps an rolled. I couldn't see why the order was $40 but guess Door Dash got nice chunk. Garlic stuffed crust was very wide and burnt. The garlic sauce wasn't helping it. Crust on small plain also l burnt.
Food wasn't close enough to say anything good about it. Should have stopped at Wawa.
David Ebbeson
Fast, friendly, hot food and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
moon doge
Every time I go here they always flatten my pizza crust. I asked for original crust pizza. Which is fairly thick not thin. And they always give me thin crust. Will the entire Pizza is thin. Am I toppings are always hard like my bacon.
Atmosphere: 2
Food: 2
Service: 2
April Philips
It’s best just to pick up your order and check it there Every time I do delivery for convenience I have to heat up my pizza
Really Good Pizza.
Food: 5
Service: 5
I placed an order online for what I thought was my Papa John’s in North Wilmington. I placed it for Brookhaven. After waiting at the North Wilmington location for 30 mins (they were really busy and short staffed), I realized my order went to Brookhaven. I called Brookhaven and explained what happened and that I would be there in 20 mins. When I arrived, I was greeted by Willis as soon as I walked in the door. He told me that he felt bad after speaking with me and made us a fresh pizza and Oreo bites. We live in a time where people don’t go the extra mile for customers anymore so I was really surprised when Willis did just that. Thank you Willis for providing exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
I ordered and they said I was out of delivery range. I live down the street less then a mile away. Literally maybe a 15 minute walk, 2 minutes drive.
Atmosphere: 1
Food: 1
Service: 1
They gave me someone else return food
Atmosphere: 1
Food: 1
Service: 1
Tried to order online but wouldn’t accept my address. So I called and was transferred to a call center (they are around the corner from me) then transferred to another call center. Then they could not get my address correct - they kept saying the wrong (but different each time) city no matter how many times I spelled it out. It took almost 15 min to put the order in. Status says “on its way” for the last half hour, and I’m not confident in this.
Atmosphere: 3
Food: 4
Service: 2
The guy was hitting on me as soon as i walked.
Atmosphere: 1
Food: 5
Service: 1
I loved their pizza, I don’t know in store experience because I order through DoorDash
Good stuff
Pizza used to be good here. Last two attempts, huge turn off. First time it didn't even taste like a Papa John's Pizza. Wrong spices? Old cheese idk what was going on. But it was a Papa dough pizza. Coincidence 🤔 Last one was a make up from that one. This time it was dry and again the ingredients didn't taste fresh. I won't be back for awhile
Great experience with take out for large pizza and cheese sticks.
Restaurantji Recommends
Ordered large garlic stuffed crust and small plain pizza delivered. Ordered because everything else was closed. The phone transaction and payment was very awkward.
Told 62 minutes and 20 minutes later get a text from door dash saying it was delivered. They left on wet steps an rolled.
I couldn't see why the order was $40 but guess Door Dash got nice chunk.
Garlic stuffed crust was very wide and burnt. The garlic sauce wasn't helping it.
Crust on small plain also l burnt.
Food wasn't close enough to say anything good about it. Should have stopped at Wawa.
Fast, friendly, hot food and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Every time I go here they always flatten my pizza crust. I asked for original crust pizza. Which is fairly thick not thin. And they always give me thin crust. Will the entire Pizza is thin. Am I toppings are always hard like my bacon.
Atmosphere: 2
Food: 2
Service: 2
It’s best just to pick up your order and check it there
Every time I do delivery for convenience I have to heat up my pizza
Good food great prices
Atmosphere: 5
Food: 5
Service: 5
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