I loved their pizza, I don’t know in store experience because I order through DoorDash
Nick Cip
Good stuff
Pokie Marshall
Pizza used to be good here. Last two attempts, huge turn off. First time it didn't even taste like a Papa John's Pizza. Wrong spices? Old cheese idk what was going on. But it was a Papa dough pizza. Coincidence 🤔 Last one was a make up from that one. This time it was dry and again the ingredients didn't taste fresh. I won't be back for awhile
M T
Great experience with take out for large pizza and cheese sticks.
Kevin Hance
Ordered large garlic stuffed crust and small plain pizza delivered. Ordered because everything else was closed. The phone transaction and payment was very awkward. Told 62 minutes and 20 minutes later get a text from door dash saying it was delivered. They left on wet steps an rolled. I couldn't see why the order was $40 but guess Door Dash got nice chunk. Garlic stuffed crust was very wide and burnt. The garlic sauce wasn't helping it. Crust on small plain also l burnt.
Food wasn't close enough to say anything good about it. Should have stopped at Wawa.
David Ebbeson
Fast, friendly, hot food and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
moon doge
Every time I go here they always flatten my pizza crust. I asked for original crust pizza. Which is fairly thick not thin. And they always give me thin crust. Will the entire Pizza is thin. Am I toppings are always hard like my bacon.
Atmosphere: 2
Food: 2
Service: 2
April Philips
It’s best just to pick up your order and check it there Every time I do delivery for convenience I have to heat up my pizza
Customer service was too good. And pizza taste was good.
Atmosphere: 4
Food: 5
Service: 5
Hemanth hem
Great customer service !!!! And best pizza I ever had!!!!
Atmosphere: 5
Food: 5
Service: 5
Ivan P
Tried to use a $25 Papa John’s e-gift card purchased from Costco. The Brookhaven location is listed as a participating restaurant. Ordered the food online (can’t use the e gift card online- doesn’t make sense). Went to pay in store with the printed e gift card and the worker didn’t know how to redeem it, nor did the manager who yelled at me several times “online only”. It doesn’t work online. So I had to pay at the store and could not use the gift card. I complained to the corporate number and they opened a case then closed it a few days later marked as store manager resolved issue. No contact was made with me. So I opened another complaint and they closed it again as resolved - no contact with me. The only way to use the e-gift card is to call their number(which is a call center overseas) and place an order over the phone to redeem 1 $25 gc at a time. I also heard rosters and other farm animal noises while ordering over the phone. Never again.
Atmosphere: 1
Food: 1
Service: 1
Eric Madison
I made my first and last visit to Papa John's today. Their prices are ridiculously high and don't make any sense with regard to regular menu items.
Atmosphere: 2
Food: 3
Service: 3
Felicia Clayton
This location was so unorganized. I wanted curbside. No one brought me my food, I had to go get it. I paid for stuffed crust and it wasn’t. When I tried to call and complain no one answered the phone.
The guy was hitting on me as soon as i walked.
I loved their pizza, I don’t know in store experience because I order through DoorDash
Good stuff
Pizza used to be good here. Last two attempts, huge turn off. First time it didn't even taste like a Papa John's Pizza. Wrong spices? Old cheese idk what was going on. But it was a Papa dough pizza. Coincidence 🤔 Last one was a make up from that one. This time it was dry and again the ingredients didn't taste fresh. I won't be back for awhile
Great experience with take out for large pizza and cheese sticks.
Ordered large garlic stuffed crust and small plain pizza delivered. Ordered because everything else was closed. The phone transaction and payment was very awkward.
Told 62 minutes and 20 minutes later get a text from door dash saying it was delivered. They left on wet steps an rolled.
I couldn't see why the order was $40 but guess Door Dash got nice chunk.
Garlic stuffed crust was very wide and burnt. The garlic sauce wasn't helping it.
Crust on small plain also l burnt.
Food wasn't close enough to say anything good about it. Should have stopped at Wawa.
Fast, friendly, hot food and staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Every time I go here they always flatten my pizza crust. I asked for original crust pizza. Which is fairly thick not thin. And they always give me thin crust. Will the entire Pizza is thin. Am I toppings are always hard like my bacon.
Atmosphere: 2
Food: 2
Service: 2
It’s best just to pick up your order and check it there
Every time I do delivery for convenience I have to heat up my pizza
Good food great prices
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service was too good. And pizza taste was good.
Atmosphere: 4
Food: 5
Service: 5
Great customer service !!!! And best pizza I ever had!!!!
Atmosphere: 5
Food: 5
Service: 5
Tried to use a $25 Papa John’s e-gift card purchased from Costco. The Brookhaven location is listed as a participating restaurant. Ordered the food online (can’t use the e gift card online- doesn’t make sense). Went to pay in store with the printed e gift card and the worker didn’t know how to redeem it, nor did the manager who yelled at me several times “online only”. It doesn’t work online. So I had to pay at the store and could not use the gift card. I complained to the corporate number and they opened a case then closed it a few days later marked as store manager resolved issue. No contact was made with me. So I opened another complaint and they closed it again as resolved - no contact with me. The only way to use the e-gift card is to call their number(which is a call center overseas) and place an order over the phone to redeem 1 $25 gc at a time. I also heard rosters and other farm animal noises while ordering over the phone. Never again.
Atmosphere: 1
Food: 1
Service: 1
I made my first and last visit to Papa John's today. Their prices are ridiculously high and don't make any sense with regard to regular menu items.
Atmosphere: 2
Food: 3
Service: 3
This location was so unorganized. I wanted curbside. No one brought me my food, I had to go get it. I paid for stuffed crust and it wasn’t. When I tried to call and complain no one answered the phone.
Atmosphere: 2
Food: 3
Service: 2
Loading...