Greeted after walking in the door when picking up a delivery through DoorDash. Walked into the restroom and walked out right out. Order took about 5-10 after estimated pickup time.
Atmosphere: 4
Food: 4
Service: 4
Matthew Johnson
I don’t understand how a Pizza Hut can be so terribly ran, I ordered delivery and just didn’t get anything lol like nobody showed up with my food and then they closed the store for the night.
On a side note every time I go here I end up waiting an hour past my pickup time.
Atmosphere: 1
Food: 1
Service: 1
E. Darnell Ryans, III
Absolutely unacceptable experience. I placed an order at 7:30 PM and didn’t receive it until 9:40 PM—over TWO hours later—with zero meaningful updates. The app just kept pushing the delivery time back with no explanation. I have young children who were basically asleep by the time the food finally arrived, which completely defeated the purpose of ordering dinner.
Trying to get help was even worse. It took at least five calls just to reach someone because you can’t even contact the store directly—everything is routed through a national call center. Then, after finally getting through, I was hung up on TWICE. No resolution, no accountability.
To make matters worse, the order was handed off to DoorDash, and the driver didn’t respond to a single call or text. At that point, I had no idea where my order was or if it was even still coming ( door dash just kept saying orders where ahead of mine). There was also no option to cancel after waiting that long, which is completely unacceptable.
This was a frustrating, poorly managed experience from start to finish. Lack of communication, terrible customer service, and no control over your own order. I won’t be ordering again for a 3 mile delivery!!!!
Food: 2
Service: 1
John Bunting
Always on time when you order in the app👍🏻
Atmosphere: 5
Food: 5
Service: 5
Shanelle Marie
Still gotta give it a 3. The pizza was cut super awkward, we didn’t request anything specific, just a medium pizza and there was a messed up piece? Got extra pepperoni and it seemed like a normal amount of pepperoni from everywhere else I’ve ordered. Also had mushrooms and I counted, there was 9 pieces of mushrooms so that’s a bit confusing. The garlic bread sticks weren’t cut so we just had a garlic bread loaf? The sauce cups were 1/2 filled. I get not wanting it to spill or overfill but there was about a tablespoon of sauce. I mean it was 25$ total so super cheap but i don’t know. Was a bit disappointing upon seeing when it smelled so good bringing it home.
Atmosphere: 5
Food: 5
Service: 5
Sharon Atwell
Horrible horrible customer service. Every time I come here it’s the same experience. They act like they hate their jobs or something.
Atmosphere: 1
Food: 3
Service: 1
Azza
Terrible phone customer service.
Sydney Horan
My order was canceled with zero notification. The store is completely ignoring all phone calls. I was calling to confirm whether the order was coming, and finally got through to the corporate call center about 45 minutes after I placed my order when it became overdue. Call center was able to see it was cancelled but I received no email, text, call about it. We were banking on this, what a letdown.
Atmosphere: 1
Food: 1
Service: 1
sharif malik
I visited Pizza Hut and the food was good and fresh. However, there was no greeting from the staff when I arrived, which made the service feel a little unfriendly. A simple welcome would make the experience much better. Overall, the food quality was good.
I called my order in, then did my pickup.It was very busy(Saturday Evening)but the staff was very professional, & very considerate of the waiting customers.My choice meal deal was very good.I’ll definitely order again👌🏾
Atmosphere: 5
Food: 5
Service: 5
R Green
The restaurant was very clean, the staff was friendly and my food was ready to go when I arrived!!! Keep up the Amazing work!!!
Atmosphere: 5
Food: 5
Service: 5
Andre robinson
No complaints! Every time I come in great service no matter who’s up front! Glad this is the closest Pizza Hut to me.
Atmosphere: 5
Food: 5
Service: 5
Justin Patterson
Was so good when it first opened. Now everything is under cooked'l, burnt, or slobbered in grease. Order delivery and they give you a doordash driver with three other deliveries and instead of bringing yours first since its closest they'll deliver an order 2 towns over THEN turn around and come with ur food so its nice and cold.
Greeted after walking in the door when picking up a delivery through DoorDash. Walked into the restroom and walked out right out. Order took about 5-10 after estimated pickup time.
Atmosphere: 4
Food: 4
Service: 4
I don’t understand how a Pizza Hut can be so terribly ran, I ordered delivery and just didn’t get anything lol like nobody showed up with my food and then they closed the store for the night.
On a side note every time I go here I end up waiting an hour past my pickup time.
Atmosphere: 1
Food: 1
Service: 1
Absolutely unacceptable experience. I placed an order at 7:30 PM and didn’t receive it until 9:40 PM—over TWO hours later—with zero meaningful updates. The app just kept pushing the delivery time back with no explanation. I have young children who were basically asleep by the time the food finally arrived, which completely defeated the purpose of ordering dinner.
Trying to get help was even worse. It took at least five calls just to reach someone because you can’t even contact the store directly—everything is routed through a national call center. Then, after finally getting through, I was hung up on TWICE. No resolution, no accountability.
To make matters worse, the order was handed off to DoorDash, and the driver didn’t respond to a single call or text. At that point, I had no idea where my order was or if it was even still coming ( door dash just kept saying orders where ahead of mine). There was also no option to cancel after waiting that long, which is completely unacceptable.
This was a frustrating, poorly managed experience from start to finish. Lack of communication, terrible customer service, and no control over your own order. I won’t be ordering again for a 3 mile delivery!!!!
Food: 2
Service: 1
Always on time when you order in the app👍🏻
Atmosphere: 5
Food: 5
Service: 5
Still gotta give it a 3. The pizza was cut super awkward, we didn’t request anything specific, just a medium pizza and there was a messed up piece? Got extra pepperoni and it seemed like a normal amount of pepperoni from everywhere else I’ve ordered. Also had mushrooms and I counted, there was 9 pieces of mushrooms so that’s a bit confusing. The garlic bread sticks weren’t cut so we just had a garlic bread loaf? The sauce cups were 1/2 filled. I get not wanting it to spill or overfill but there was about a tablespoon of sauce. I mean it was 25$ total so super cheap but i don’t know. Was a bit disappointing upon seeing when it smelled so good bringing it home.
Atmosphere: 5
Food: 5
Service: 5
Horrible horrible customer service. Every time I come here it’s the same experience. They act like they hate their jobs or something.
Atmosphere: 1
Food: 3
Service: 1
Terrible phone customer service.
My order was canceled with zero notification. The store is completely ignoring all phone calls. I was calling to confirm whether the order was coming, and finally got through to the corporate call center about 45 minutes after I placed my order when it became overdue. Call center was able to see it was cancelled but I received no email, text, call about it. We were banking on this, what a letdown.
Atmosphere: 1
Food: 1
Service: 1
I visited Pizza Hut and the food was good and fresh. However, there was no greeting from the staff when I arrived, which made the service feel a little unfriendly. A simple welcome would make the experience much better. Overall, the food quality was good.
Good pizza hut pizza.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I called my order in, then did my pickup.It was very busy(Saturday Evening)but the staff was very professional, & very considerate of the waiting customers.My choice meal deal was very good.I’ll definitely order again👌🏾
Atmosphere: 5
Food: 5
Service: 5
The restaurant was very clean, the staff was friendly and my food was ready to go when I arrived!!! Keep up the Amazing work!!!
Atmosphere: 5
Food: 5
Service: 5
No complaints! Every time I come in great service no matter who’s up front! Glad this is the closest Pizza Hut to me.
Atmosphere: 5
Food: 5
Service: 5
Was so good when it first opened. Now everything is under cooked'l, burnt, or slobbered in grease. Order delivery and they give you a doordash driver with three other deliveries and instead of bringing yours first since its closest they'll deliver an order 2 towns over THEN turn around and come with ur food so its nice and cold.
Atmosphere: 3
Food: 3
Service: 3
Tastiest pizza I've had in a while.
Atmosphere: 5
Food: 5
Service: 5
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