Don't know the guys name at the drive thru but he was so nice and patient with me and my daughter. We changed the kids meal toy for ice cream and he took care of it no problem. Thank you so much!
Food: 5
Service: 5
Charlie Cook
Placed order on the app and chose to dine in.
Staff: This location's staff were arguing and rude to one another from the moment we walked in. I heard one female employee call the manager dumb right to his face because he was making the order his way instead of how she would do it. Another employee walked up to ask a question to another and he was told to stop talking mid-sentence. One of the employees told another customer to wait because he was trying to finish his personal conversation with another customer.
Food: They were out of the promotional Brisket Whopper so had to settle for a different sandwich. Chose the Bacon King. The bacon was terrible. It was burnt and crunchy. As for the rest of the order, it was all correct except for one sandwich. I ordered it with extra onion and only got one sliver the size of a nickel. Instead of having them remake the sandwich, I got them to give me the onion and I put it on myself.
Cleanliness: Not dirty from what I saw.
We only stopped here while passing through so I'm not sure if this is standard for this location. But if I was local, I'd probably choose to skip this location and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Joanner Castillo
Jordan was super nice You definitely don't get this type of kindness anymore anywhere definitely brightened our night
Atmosphere: 5
Food: 5
Service: 5
Meredith Wagner
Horrible customer service and management!!
Liesel Troshak
Thank you Kira for awesome service! Thankful for you!! You are appreciated!! Thank you!
Sandy Heagy
As I’m writing this, I’m still waiting for my food and it’s been 15 minutes Standing in line and I put my own order in. This is the most disorganized Burger King and the management really needs to come in here and check this out. This is ridiculous. Still waiting for my food and there was no one in line.
Connor Hicks
If you get food here stop!! I ordered a box of 12 churro sticks with a dipping side of chocolate and the new fish sandwich. But what did i get?
I got only 9 and 1/2 churros like SOMEONE started eating them but stopped after one final chomp. AND NO DIPPING CHOCOLATE after i specifically requested it due to not receiving it prior from another order. So TWICE they purposely messed up my order.
If my receipt only has 2 flipping items, youd think their people on the line could get the order right. But at this location specifically, all of the workers are lazy, drugged out or high almost nodding off.
Corporate needs to surprise visit this location during evening hours. This place is disgusting. Was to afraid to eat my sandwich because it looked like it was dragged across the floor.
ZA
On of the employees was very rude
Dennis Buchholz
It was great, from the people behind the counter, to the cook, everything was great, food was very good, we will be going back in the near future.
Thomas Hart
Dam good food sandwich was nice and hot fries was nice and hot everything was good very nice people
Manager on duty Emily, and while making food she was on her phone , holding w her shoulder.Ordered 2 fish sandwiches with cheese plain, this order apparently requires a degree in rocket science because this concept was too difficult for the staff to handle. Both sandwiches had tartar sauce and 1 had pickles? 1 staff member has a full beard and no beard net? Manager says I'm sorry yeah you are sorry can't run a simple ass BK. Entire place is clueless save your time and $$$ this place serve better as a parking lot
Melina Lee
Great service!!!
Angel Estrada
Great food, great service, great burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Davey Crocket
I pointed to the sign and said I want that $5 Burger plus the value fries the value drink in the four-piece nugget. She said it doesn't say that. it's $5 for the burgers. I said the sign is right there I'm reading it it says plus all that other stuff. She said no it does not say that. It says one burger or the other burger for $5 and then they all started laughing at me. I left there and will never go back I don't know what their deal is? They're probably overcharging people than pocketing the overtures. I guess there's no such thing as 5 Dollars your way at that place
Atmosphere: 1
Amanda Moyer
The gentleman in the believe and Santa hat needs a raise!! He was so nice!! Got the whole team working as a team! Praised them! Used positive words with them, telling them great job during the rush! My food came out extra hot and tasty!! You couldn't have a better team here!! Have this team go train the one on the Carlisle pike cuz they were complete opposites!!!
Don't know the guys name at the drive thru but he was so nice and patient with me and my daughter. We changed the kids meal toy for ice cream and he took care of it no problem. Thank you so much!
Food: 5
Service: 5
Placed order on the app and chose to dine in.
Staff: This location's staff were arguing and rude to one another from the moment we walked in. I heard one female employee call the manager dumb right to his face because he was making the order his way instead of how she would do it. Another employee walked up to ask a question to another and he was told to stop talking mid-sentence. One of the employees told another customer to wait because he was trying to finish his personal conversation with another customer.
Food: They were out of the promotional Brisket Whopper so had to settle for a different sandwich. Chose the Bacon King. The bacon was terrible. It was burnt and crunchy. As for the rest of the order, it was all correct except for one sandwich. I ordered it with extra onion and only got one sliver the size of a nickel. Instead of having them remake the sandwich, I got them to give me the onion and I put it on myself.
Cleanliness: Not dirty from what I saw.
We only stopped here while passing through so I'm not sure if this is standard for this location. But if I was local, I'd probably choose to skip this location and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Jordan was super nice
You definitely don't get this type of kindness anymore anywhere definitely brightened our night
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service and management!!
Thank you Kira for awesome service! Thankful for you!! You are appreciated!! Thank you!
As I’m writing this, I’m still waiting for my food and it’s been 15 minutes Standing in line and I put my own order in. This is the most disorganized Burger King and the management really needs to come in here and check this out. This is ridiculous. Still waiting for my food and there was no one in line.
If you get food here stop!! I ordered a box of 12 churro sticks with a dipping side of chocolate and the new fish sandwich. But what did i get?
I got only 9 and 1/2 churros like SOMEONE started eating them but stopped after one final chomp. AND NO DIPPING CHOCOLATE after i specifically requested it due to not receiving it prior from another order. So TWICE they purposely messed up my order.
If my receipt only has 2 flipping items, youd think their people on the line could get the order right. But at this location specifically, all of the workers are lazy, drugged out or high almost nodding off.
Corporate needs to surprise visit this location during evening hours. This place is disgusting. Was to afraid to eat my sandwich because it looked like it was dragged across the floor.
On of the employees was very rude
It was great, from the people behind the counter, to the cook, everything was great, food was very good, we will be going back in the near future.
Dam good food sandwich was nice and hot fries was nice and hot everything was good very nice people
Restaurantji Recommends
Manager on duty Emily, and while making food she was on her phone , holding w her shoulder.Ordered 2 fish sandwiches with cheese plain, this order apparently requires a degree in rocket science because this concept was too difficult for the staff to handle. Both sandwiches had tartar sauce and 1 had pickles? 1 staff member has a full beard and no beard net? Manager says I'm sorry yeah you are sorry can't run a simple ass BK.
Entire place is clueless save your time and $$$ this place serve better as a parking lot
Great service!!!
Great food, great service, great burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
I pointed to the sign and said I want that $5 Burger plus the value fries the value drink in the four-piece nugget. She said it doesn't say that. it's $5 for the burgers. I said the sign is right there I'm reading it it says plus all that other stuff. She said no it does not say that. It says one burger or the other burger for $5 and then they all started laughing at me. I left there and will never go back I don't know what their deal is? They're probably overcharging people than pocketing the overtures. I guess there's no such thing as 5 Dollars your way at that place
Atmosphere: 1
The gentleman in the believe and Santa hat needs a raise!! He was so nice!! Got the whole team working as a team! Praised them! Used positive words with them, telling them great job during the rush! My food came out extra hot and tasty!! You couldn't have a better team here!! Have this team go train the one on the Carlisle pike cuz they were complete opposites!!!
Atmosphere: 5
Food: 5
Service: 5
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