I was really looking forward to coming back here during my stay at the hotel, and the food definitely lived up to expectations—it was very good. Lindsey and Molly provided great service and were friendly and attentive, which made the experience enjoyable.
However, I did notice something that took away from the atmosphere. The manager was correcting the bartender in front of guests, including me, which felt a bit unprofessional. At one point, the bartender was trying to explain a wine to another customer, but the manager kept cutting her off and didn’t really give her the chance to finish. It made the interaction feel a little uncomfortable to watch.
Overall, the food and the service from Lindsey and Molly were great, but I hope management considers handling staff feedback more privately so it doesn’t affect the guest experience.
Atmosphere: 5
Food: 5
Service: 5
Jeff Thistleton
First off let me preface this by saying I’m not one to leave reviews but my experience at this establishment was atrocious. We came in around 7pm and the restaurant was pretty busy. The male server we had came off as an absolute snob. The kind of attitude like im too good to be here and want to go home. He was obviously overwhelmed and appeared to be the only server. We ordered our food, most of it came out right, it took an unacceptable amount of time, a couple of the meals were missing items. It took FOREVER. The server kept disappearing and did not check on us. So we wrappped up the restaurant side with our party and decided to try the bar. Saving grace let me tell you. The female bartender was great and quick making the drinks. I believe her name was Lindsee. My wife and I actually wanted to speak to the manager about our experience but lo and behold she was sitting in the bar area schmoosing it up with the same server (who was now drinking a beer?) that provided us with a terrible experience How is this even allowed? 100% unacceptable. Will not be back for anything other than drinks.
Atmosphere: 3
Food: 3
Service: 1
Kevin Martin
This restaurant is within the Penn Harris Wyndham Hotel. It is an Italian themed venue with little offerings outside of their Italian specialization. While I do like Italian, this was tpo Italian for me. I opted for the lasagne, which seemed like a safe menu item for me. My server warned me that this is not the traditional style lasagne and I still agreed. I was surprised with a lasagne covered with a white sauce/cheese.NOT what I wanted, but I ate it. No bread or salad accompanied the dinner. I advise reviewing their menu before you go to ensure they'll have something for you.
Atmosphere: 4
Food: 4
Service: 5
Charles Fields
We had a large group. They do not separate bills which made it difficult. Also salads are dry, service is not ideal and you wait forever. I did have the Lasagna which was good but a number of guests complained of food cooking.
Atmosphere: 3
Food: 2
Service: 2
Kevin
Clearly a bit understaffed but our server was good. I think it was Andrews second night on the job. Felt like a lot of tension between staff and back of house. Drinks took a long time. My food was good but over salted. My partners food was excellent. Overall good but plenty of other options out there that are better at this price point.
Frank
The hostess was great, we had arrived early and were seated promptly. She worked seamlessly with the waiters. The ordering was very well handled, despite being a Friday night and many Valentine couples in the restaurant we were well taken care of. Dinner was very good and we shared a desert which capped off the night!!! I would recommend this restaurant located in the Penn-Harris hotel. Questions of the menu - just ask! Enjoy!!!
Pat Danz
Food was absolutely amazing. Ask for Kerri, her service was superb!
Atmosphere: 5
Food: 5
Service: 5
Joseph Knoll
I came here for a birthday party and my food order was incorrect they took it back to the kitchen and never offered to remake it we were forced to pay for it even though they messed up. This is very bad customer service I would never step foot in this establishment again! Keep in mind it took over 3 hours to receive food! Then was forced to pay cash due to size of the party. We were told if we didn't pay they would charge the card on file! Very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Juan Familia
Hand down the worst service I’ve gotten at a restaurant in the Harrisburg area. Very disrespectful manager, we had a mistake with our bill and came out with attitude and said she couldn’t do nothing about it. We ordered food and they brought us the complete different order. Wouldn’t recommend this place.
Atmosphere: 3
Food: 2
Service: 1
Stephanie Holloway
I was at a Birthday dinner with approximately 1 server for about 34 people. Dinner was supposed to start at 7:30. The only thing on time was the drinks. We had to ask for bread 1 per person but there was 6 people at the table not 5. The bottom line is they were far from prepared for this party. I had to leave, I will not eat there again.
Have eaten here before, but this time was a big disappointment. The bread was good, but the spreads options were not. My salmon was dry and without flavor. My wife's pasta dish was also disappointing. The alcohol drinks were expensive. There were few people in the restaurant at a prime dinner time, so I can now see why. Probably won't return.
Tom
We had reservation for 6:00 pm and found restaurant only had one portion of filet mignon left. On New Year's Eve that should never happen. Food quality was very good but inability to satisfy our meat eaters was not acceptable.
Rich
Aye there a few weeks ago and really enjoyed the restaurant. This return trip was even better than last time! Service and food were excellent. My complaint about last time was the slowness of the kitchen. This time the kitchen was also on point. I'll be back soon!
Jennifer Healy
The food was delicious, the drinks very tasty and Mark gave us very prompt and friendly service. We will be back.
I was really looking forward to coming back here during my stay at the hotel, and the food definitely lived up to expectations—it was very good. Lindsey and Molly provided great service and were friendly and attentive, which made the experience enjoyable.
However, I did notice something that took away from the atmosphere. The manager was correcting the bartender in front of guests, including me, which felt a bit unprofessional. At one point, the bartender was trying to explain a wine to another customer, but the manager kept cutting her off and didn’t really give her the chance to finish. It made the interaction feel a little uncomfortable to watch.
Overall, the food and the service from Lindsey and Molly were great, but I hope management considers handling staff feedback more privately so it doesn’t affect the guest experience.
Atmosphere: 5
Food: 5
Service: 5
First off let me preface this by saying I’m not one to leave reviews but my experience at this establishment was atrocious. We came in around 7pm and the restaurant was pretty busy. The male server we had came off as an absolute snob. The kind of attitude like im too good to be here and want to go home. He was obviously overwhelmed and appeared to be the only server. We ordered our food, most of it came out right, it took an unacceptable amount of time, a couple of the meals were missing items. It took FOREVER. The server kept disappearing and did not check on us. So we wrappped up the restaurant side with our party and decided to try the bar. Saving grace let me tell you. The female bartender was great and quick making the drinks. I believe her name was Lindsee. My wife and I actually wanted to speak to the manager about our experience but lo and behold she was sitting in the bar area schmoosing it up with the same server (who was now drinking a beer?) that provided us with a terrible experience How is this even allowed? 100% unacceptable. Will not be back for anything other than drinks.
Atmosphere: 3
Food: 3
Service: 1
This restaurant is within the Penn Harris Wyndham Hotel. It is an Italian themed venue with little offerings outside of their Italian specialization. While I do like Italian, this was tpo Italian for me. I opted for the lasagne, which seemed like a safe menu item for me. My server warned me that this is not the traditional style lasagne and I still agreed. I was surprised with a lasagne covered with a white sauce/cheese.NOT what I wanted, but I ate it. No bread or salad accompanied the dinner. I advise reviewing their menu before you go to ensure they'll have something for you.
Atmosphere: 4
Food: 4
Service: 5
We had a large group. They do not separate bills which made it difficult. Also salads are dry, service is not ideal and you wait forever. I did have the Lasagna which was good but a number of guests complained of food cooking.
Atmosphere: 3
Food: 2
Service: 2
Clearly a bit understaffed but our server was good. I think it was Andrews second night on the job. Felt like a lot of tension between staff and back of house. Drinks took a long time. My food was good but over salted. My partners food was excellent. Overall good but plenty of other options out there that are better at this price point.
The hostess was great, we had arrived early and were seated promptly. She worked seamlessly with the waiters. The ordering was very well handled, despite being a Friday night and many Valentine couples in the restaurant we were well taken care of. Dinner was very good and we shared a desert which capped off the night!!! I would recommend this restaurant located in the Penn-Harris hotel. Questions of the menu - just ask! Enjoy!!!
Food was absolutely amazing. Ask for Kerri, her service was superb!
Atmosphere: 5
Food: 5
Service: 5
I came here for a birthday party and my food order was incorrect they took it back to the kitchen and never offered to remake it we were forced to pay for it even though they messed up. This is very bad customer service I would never step foot in this establishment again! Keep in mind it took over 3 hours to receive food! Then was forced to pay cash due to size of the party. We were told if we didn't pay they would charge the card on file! Very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Hand down the worst service I’ve gotten at a restaurant in the Harrisburg area. Very disrespectful manager, we had a mistake with our bill and came out with attitude and said she couldn’t do nothing about it. We ordered food and they brought us the complete different order. Wouldn’t recommend this place.
Atmosphere: 3
Food: 2
Service: 1
I was at a Birthday dinner with approximately 1 server for about 34 people. Dinner was supposed to start at 7:30. The only thing on time was the drinks. We had to ask for bread 1 per person but there was 6 people at the table not 5. The bottom line is they were far from prepared for this party. I had to leave, I will not eat there again.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Great bartenders and a really good atmosphere
Have eaten here before, but this time was a big disappointment. The bread was good, but the spreads options were not. My salmon was dry and without flavor. My wife's pasta dish was also disappointing. The alcohol drinks were expensive. There were few people in the restaurant at a prime dinner time, so I can now see why. Probably won't return.
We had reservation for 6:00 pm and found restaurant only had one portion of filet mignon left. On New Year's Eve that should never happen. Food quality was very good but inability to satisfy our meat eaters was not acceptable.
Aye there a few weeks ago and really enjoyed the restaurant. This return trip was even better than last time! Service and food were excellent. My complaint about last time was the slowness of the kitchen. This time the kitchen was also on point. I'll be back soon!
The food was delicious, the drinks very tasty and Mark gave us very prompt and friendly service. We will be back.
Atmosphere: 5
Food: 5
Service: 5
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