Food was good but director Mike Smiley caught an attitude when I asked for paper plates. He then started mouthing things to his employees. I'll order again when he's NOT around.
arsenio perez
We ordered three Stromboli and stuffed pizza they were all burned . We asked for one to be replaced as it was severely burned the replacement was freezing cold inside just ended up buying subway . Nobody finished the food . I usually just get the meatballs there should have stuck to that instead. Bad attitude if you complain about something .
doozie dust
I went for a slice of pizza and since I wasn't eating it in the courtyard, I asked for a to go box. The old dude charged me for a to go box. Wth? You're already paying almost 7$ for a slice of pizza and you charge for a to go box???
Chad Thundercock
Mr pizza really has to step up his game I gotta say, it's edible and I don't feel sick but it wasn't that good.
Atmosphere: 3
Food: 2
Service: 3
Matthew Vogan
Mr pizza really has to step up his game I gotta say, it's edible and I don't feel sick but it wasn't that good.
Atmosphere: 3
Food: 2
Service: 3
John Stown
Sbarro’s motto should be: substandard pizza at an unreasonable price. You’d be better off buying a cheap Great Value frozen pizza ? from Wal Mart.
Atmosphere: 1
Food: 1
Service: 1
GWR
Sbarro’s motto should be: substandard pizza at an unreasonable price. You’d be better off buying a cheap Great Value frozen pizza ? from Wal Mart.
Atmosphere: 1
Food: 1
Service: 1
Umesh Karki
It really bad the way Manager or supervisor behaved to his employer was soo bad, “streaming at him” he was old men and doing his job but still I couldn’t take it. They need learn there place and stop it, I felt soo bad while I was eating a pizza. They need to start treating there employees with respect.
Kid-friendliness: Just felt so bad
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Buffalo Chicken
Zander Stover
Quality food, quality people. With great prices and fast service, I'll never have an issue with these guys.
Atmosphere: 5
Food: 5
Service: 5
Brandi Nissley
On 11/30/23, I had the opportunity to take 8 of my high school life skills students to the Capital City Mall for a community-based instructional trip. These outings are not only educational but also immensely enjoyable, and my students genuinely look forward to them. However, during this particular visit, we encountered an unfortunate situation.One of my students believed he had a specific amount on his card to cover his food expenses. Regrettably, when it came time to pay, he still owed an additional "x" amount. While we were more than willing to cover the outstanding balance, we saw this as a valuable teaching moment for the students. To our dismay, what could have been a learning experience turned into an unpleasant encounter.The cashier's response was marked by impatience, rudeness, and an unexpected cancellation of the order. The money was brusquely slapped on the table, accompanied by comments about us "holding up the line." This reaction was disappointing, especially given the educational context and the willingness on our part to resolve the situation promptly.Despite the unexpected hiccup, I believe that such incidents provide valuable lessons for our students, teaching them resilience and patience. However, it would be greatly beneficial for businesses to approach such scenarios with understanding, considering the unique circumstances of diverse customer groups. Overall, while the educational aspect of our trip remained intact, the encounter at the payment counter left a somewhat sour note on an otherwise enjoyable outing.
Reports about the old guy are wrong, he is very kind and infact gave me extra food for free along with a sample. Everyone working there was kind and funny, I don't see how this is a 2.8 star restaurant, yes prices are a little high, but the slices of pizza for 6 dollars are huge, like 1/4 to 1/3 of s whole pizza. As to burnt food (referring to reviews about pizza) I can't speak for that as I got the baked ziti, which I believe is a great dish, wasn't burnt. The breadstick was okay, my drink was kind of eatery though. As a conclusion, Sbarro doesn't deserve the 2.8 star rating it's sitting at now, but rather closer to a 4.5.
Atmosphere: 5
Food: 5
Service: 5
Kyle Juray
The man had was really rude to me and I got cookies for a 1 dollar and I got 4 of them and I saw it was 5.80 for four of them but he charged me $11.00 dollars for them but he want 3 dollars but the sign said 1 dollar I was disappointed what he did I really want nice people and I have autism and ADHD as
Service: 1
Matt Zupon
Delicious macaroni
Bell Cerise
The man working forced us to buy more food when we clearly stated we had changed our minds, and insisted he had already put the food in to cook/poured it when he hadn't yet. The food itself was bad other than the mac and cheese. Who the heck forces someone to buy their food when they say "no" repeatedly before its even made?
Food: 2
Service: 1
Alexander Stover
Quality food, quality people. With great prices and fast service, I'll never have an issue with these guys.
Food was good but director Mike Smiley caught an attitude when I asked for paper plates. He then started mouthing things to his employees. I'll order again when he's NOT around.
We ordered three Stromboli and stuffed pizza they were all burned . We asked for one to be replaced as it was severely burned the replacement was freezing cold inside just ended up buying subway . Nobody finished the food . I usually just get the meatballs there should have stuck to that instead. Bad attitude if you complain about something .
I went for a slice of pizza and since I wasn't eating it in the courtyard, I asked for a to go box. The old dude charged me for a to go box. Wth? You're already paying almost 7$ for a slice of pizza and you charge for a to go box???
Mr pizza really has to step up his game I gotta say, it's edible and I don't feel sick but it wasn't that good.
Atmosphere: 3
Food: 2
Service: 3
Mr pizza really has to step up his game I gotta say, it's edible and I don't feel sick but it wasn't that good.
Atmosphere: 3
Food: 2
Service: 3
Sbarro’s motto should be: substandard pizza at an unreasonable price. You’d be better off buying a cheap Great Value frozen pizza ? from Wal Mart.
Atmosphere: 1
Food: 1
Service: 1
Sbarro’s motto should be: substandard pizza at an unreasonable price. You’d be better off buying a cheap Great Value frozen pizza ? from Wal Mart.
Atmosphere: 1
Food: 1
Service: 1
It really bad the way Manager or supervisor behaved to his employer was soo bad, “streaming at him” he was old men and doing his job but still I couldn’t take it. They need learn there place and stop it, I felt soo bad while I was eating a pizza. They need to start treating there employees with respect.
Kid-friendliness: Just felt so bad
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Buffalo Chicken
Quality food, quality people. With great prices and fast service, I'll never have an issue with these guys.
Atmosphere: 5
Food: 5
Service: 5
On 11/30/23, I had the opportunity to take 8 of my high school life skills students to the Capital City Mall for a community-based instructional trip. These outings are not only educational but also immensely enjoyable, and my students genuinely look forward to them. However, during this particular visit, we encountered an unfortunate situation.One of my students believed he had a specific amount on his card to cover his food expenses. Regrettably, when it came time to pay, he still owed an additional "x" amount. While we were more than willing to cover the outstanding balance, we saw this as a valuable teaching moment for the students. To our dismay, what could have been a learning experience turned into an unpleasant encounter.The cashier's response was marked by impatience, rudeness, and an unexpected cancellation of the order. The money was brusquely slapped on the table, accompanied by comments about us "holding up the line." This reaction was disappointing, especially given the educational context and the willingness on our part to resolve the situation promptly.Despite the unexpected hiccup, I believe that such incidents provide valuable lessons for our students, teaching them resilience and patience. However, it would be greatly beneficial for businesses to approach such scenarios with understanding, considering the unique circumstances of diverse customer groups. Overall, while the educational aspect of our trip remained intact, the encounter at the payment counter left a somewhat sour note on an otherwise enjoyable outing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Reports about the old guy are wrong, he is very kind and infact gave me extra food for free along with a sample. Everyone working there was kind and funny, I don't see how this is a 2.8 star restaurant, yes prices are a little high, but the slices of pizza for 6 dollars are huge, like 1/4 to 1/3 of s whole pizza. As to burnt food (referring to reviews about pizza) I can't speak for that as I got the baked ziti, which I believe is a great dish, wasn't burnt. The breadstick was okay, my drink was kind of eatery though. As a conclusion, Sbarro doesn't deserve the 2.8 star rating it's sitting at now, but rather closer to a 4.5.
Atmosphere: 5
Food: 5
Service: 5
The man had was really rude to me and I got cookies for a 1 dollar and I got 4 of them and I saw it was 5.80 for four of them but he charged me $11.00 dollars for them but he want 3 dollars but the sign said 1 dollar I was disappointed what he did I really want nice people and I have autism and ADHD as
Service: 1
Delicious macaroni
The man working forced us to buy more food when we clearly stated we had changed our minds, and insisted he had already put the food in to cook/poured it when he hadn't yet. The food itself was bad other than the mac and cheese. Who the heck forces someone to buy their food when they say "no" repeatedly before its even made?
Food: 2
Service: 1
Quality food, quality people. With great prices and fast service, I'll never have an issue with these guys.
Atmosphere: 5
Food: 5
Service: 5
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