I used to really love this place so this is disappointing. It was not busy when I came in and I ordered an iced tea and a pain au chocolate. The service coming from the team member who grabbed my pastry and beverage was very rude, no greeting, no sense of hospitality. The tea was fine—just iced tea, simple enough. The chocolate croissant…I have had better ones at Starbucks, and those ones come in frozen. The consistency was that of a dry dinner roll. The chocolate batons inside were fine, but the pastry was dry and not flaky at all. It seemed stale. Very disappointing for the price, and also disappointed to see that the sizes of other items have decreased, while prices have stayed the same or gone up…with perhaps a drop in quality. I don’t think I will give this place another shot.
Atmosphere: 3
Food: 1
Service: 2
Casey B.
I love their delicious pastries. This was my first time at this location, I usually go to the one in Cranberry. My friend and I stood there forever before someone came to the counter to take our orders, even though we were the only people waiting and there were multiple people behind the counter. We each got a pastry to eat there and a box of multiple pastries to go. This was my friend first time at any of the locations, she definitely enjoyed the pastries. The bathroom could have been a little cleaner. Overall the quality of the food is consistent with other locations I have been to, but it must have been an off day for service at this location. I'm not out this way often but next time I am I will still give them another shot
Delicious bakery items, the chocolate croissant was the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
bill brown
Subpar breakfast considering the price.
Eggs were well overcooked for an eggs Benedict.
Bacon was very greasy and flimsy despite asking for it to be cooked extra to make it crispy.
French toast was extremely boring. When you make French toast very thick like they did without much seasoning it pretty much tastes like a piece of brioche with syrup.
Probably will still visit for pastries but no longer will consider this place for meals.
Atmosphere: 3
Food: 1
Service: 4
Aubrianna Whitworth
Disgusting food and rude workers. Today there was a bug with our plate of bacon. Thought I’d give them another chance after they forgot 3 of my $6+ pastries on Father’s Day, ended up telling them and they didn’t even offer to refund me. Only rudely offered new ones screaming at me “come on I’ll give ya whatever ya want” like that’s not the point. Also only gave 1 of the 2 of us our breakfast? We ended up splitting mine once we realized it was never coming and had to ask for a refund for the missing breakfast & we were the only ones in there. Clueless. Should have added on the refund for the 3 pastries I didn’t get but guess the managers too cheap for that. Since my bf didn’t get his meal he decided to try his cupcake in the car and it’s like a week old. Wish we never wasted money here TERRIBLE experience in every single aspect!!!
Atmosphere: 1
Food: 1
Service: 1
J Martini
Yes. Liked the place. The food and service was good.
Atmosphere: 4
Food: 4
Service: 5
Kim G
I love this bakery. They have a really good variety of pastries: bear claws, danishes, orange scones, chocolate croissant to name a few. They also have cake pops, macarons, and cakes. Their prices are reasonable and everything I've tried is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Kelly Mackey
Always delectable pastries and desserts! The macarons are a must try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Croissant
Arnie Tressler
Good items... Average prices.... MISERABLE staff. The treatment for a first time customer was less than friendly. I'm not saying I'd never try again because I try not to hold grudges and I realize anyone can have a bad day but....yikes.
Atmosphere: 2
Food: 4
Service: 1
Novilie Beckman
Portions were very small for price. Not to mention I ordered mixed berry crepes and this is what I got. No berries or whipped cream anything else to be found. Not ordering again.
Have been to many restaurants and continue to go back to Bartram's due to the excellent service and food . Chief Brandon and hostess Ricki work together as a team and welcome and greet customers. Will continue to go due to the excellent service, food and ambiance
Atmosphere: 5
Food: 5
Service: 5
Carleen Yarkosky Square D
Crystal is the most rude and incompetent disrespectful service industry worker I have ever encountered not only was she rude to me while I was trying to place my order but she then interrupted me at my table to check my pastries. Yes, one of them look like a bear claw but now when I got home, I found it a chocolate croissant, and she did nothing but hang up on me when I called her up about this definitely won’t be back. Thanks, Crystal
Service: 1
Sarah Meier
The employees have always gone above and beyond. Food is just right for a quick lunch ❤️ Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bakery, Pastry, Cookies
Barbara Baker
Changed Cinnabon rolls and icing. Not as good as before and smaller.
Atmosphere: 5
Food: 3
Service: 5
Alyssa Cox
Really delicious sandwiches. Tons of seating. Gets very busy during lunch hours. Tons of parking. I got the chicken salad sandwich and it was probably the best I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Croissant, Carrot Cake, Mediterranean Salmon Salad, Bakery, Chicken Salad Sandwich, Pastry, California Club
I used to really love this place so this is disappointing. It was not busy when I came in and I ordered an iced tea and a pain au chocolate. The service coming from the team member who grabbed my pastry and beverage was very rude, no greeting, no sense of hospitality. The tea was fine—just iced tea, simple enough. The chocolate croissant…I have had better ones at Starbucks, and those ones come in frozen. The consistency was that of a dry dinner roll. The chocolate batons inside were fine, but the pastry was dry and not flaky at all. It seemed stale. Very disappointing for the price, and also disappointed to see that the sizes of other items have decreased, while prices have stayed the same or gone up…with perhaps a drop in quality. I don’t think I will give this place another shot.
Atmosphere: 3
Food: 1
Service: 2
I love their delicious pastries.
This was my first time at this location, I usually go to the one in Cranberry.
My friend and I stood there forever before someone came to the counter to take our orders, even though we were the only people waiting and there were multiple people behind the counter. We each got a pastry to eat there and a box of multiple pastries to go.
This was my friend first time at any of the locations, she definitely enjoyed the pastries.
The bathroom could have been a little cleaner.
Overall the quality of the food is consistent with other locations I have been to, but it must have been an off day for service at this location. I'm not out this way often but next time I am I will still give them another shot
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Lemon Coconut Bars, Carrot Cake
Delicious bakery items, the chocolate croissant was the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Subpar breakfast considering the price.
Eggs were well overcooked for an eggs Benedict.
Bacon was very greasy and flimsy despite asking for it to be cooked extra to make it crispy.
French toast was extremely boring. When you make French toast very thick like they did without much seasoning it pretty much tastes like a piece of brioche with syrup.
Probably will still visit for pastries but no longer will consider this place for meals.
Atmosphere: 3
Food: 1
Service: 4
Disgusting food and rude workers. Today there was a bug with our plate of bacon. Thought I’d give them another chance after they forgot 3 of my $6+ pastries on Father’s Day, ended up telling them and they didn’t even offer to refund me. Only rudely offered new ones screaming at me “come on I’ll give ya whatever ya want” like that’s not the point. Also only gave 1 of the 2 of us our breakfast? We ended up splitting mine once we realized it was never coming and had to ask for a refund for the missing breakfast & we were the only ones in there. Clueless. Should have added on the refund for the 3 pastries I didn’t get but guess the managers too cheap for that. Since my bf didn’t get his meal he decided to try his cupcake in the car and it’s like a week old. Wish we never wasted money here TERRIBLE experience in every single aspect!!!
Atmosphere: 1
Food: 1
Service: 1
Yes. Liked the place. The food and service was good.
Atmosphere: 4
Food: 4
Service: 5
I love this bakery. They have a really good variety of pastries: bear claws, danishes, orange scones, chocolate croissant to name a few. They also have cake pops, macarons, and cakes. Their prices are reasonable and everything I've tried is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Always delectable pastries and desserts! The macarons are a must try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Croissant
Good items... Average prices.... MISERABLE staff. The treatment for a first time customer was less than friendly. I'm not saying I'd never try again because I try not to hold grudges and I realize anyone can have a bad day but....yikes.
Atmosphere: 2
Food: 4
Service: 1
Portions were very small for price. Not to mention I ordered mixed berry crepes and this is what I got. No berries or whipped cream anything else to be found. Not ordering again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Have been to many restaurants and continue to go back to Bartram's due to the excellent service and food .
Chief Brandon and hostess Ricki work together as a team and welcome and greet customers. Will continue to go due to the excellent service, food and ambiance
Atmosphere: 5
Food: 5
Service: 5
Crystal is the most rude and incompetent disrespectful service industry worker I have ever encountered not only was she rude to me while I was trying to place my order but she then interrupted me at my table to check my pastries. Yes, one of them look like a bear claw but now when I got home, I found it a chocolate croissant, and she did nothing but hang up on me when I called her up about this definitely won’t be back. Thanks, Crystal
Service: 1
The employees have always gone above and beyond. Food is just right for a quick lunch ❤️
Thank you 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bakery, Pastry, Cookies
Changed Cinnabon rolls and icing. Not as good as before and smaller.
Atmosphere: 5
Food: 3
Service: 5
Really delicious sandwiches. Tons of seating. Gets very busy during lunch hours. Tons of parking. I got the chicken salad sandwich and it was probably the best I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Croissant, Carrot Cake, Mediterranean Salmon Salad, Bakery, Chicken Salad Sandwich, Pastry, California Club
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