Big Shot Bob’s House of Wings - Canonsburg

Ordered a chicken, steak& cheese hoagie as listed on the menu for lunch. Got back to work and I opened a Salad.

Wings are good, but absolutely terrible service tonight. I placed an online order and received verification that it would be ready at 6:30. My husband went to pick them up and he said it would be 5-10 minutes. My husband waited over an hour and a half continuously being told they would be out soon. They never even started the order! They refunded the order and he left without dinner for our kids. I get they got busy, but continuously saying it is going to be out when in fact you did not start it is awful.

Food: 4

Service: 1

Not only did they forget my sandwich in the original order I had to drive back down to get it they put carrots on the chicken steak and cheese sandwich and then proceeded to tell me they’d don’t know how that would happen and that they’d make me another one to which I’d have to drive back down for a third time because they can’t get an order right the first time or second I will never order here again

Food: 1

Service: 1

Wings are good, but absolutely terrible service tonight. I placed an online order and received verification that it would be ready at 6:30. My husband went to pick them up and he was told it would be 5-10 minutes. My husband waited over an hour and a half continuously being told they would be out soon. They never even started the order! They refunded the order and he left without dinner for our kids. I get they got busy, but continuously saying it is going to be out when in fact you did not start it is awful.

I have had great experiences at other BSB locations so I didn’t read reviews for this one before ordering and that is my fault. I would not order from here again.

I placed a $200 online pickup order at 11:15 am and and when I arrived at 12 noon no one was the there. The doors were locked and building was empty. Hours are 11am-9pm.

I received no response for over 2 hours regarding my order.

When they did call me, they said the building had no power so they couldn’t open. They acted like somehow I should have known this?

Then why was the online ordering open?
Why was their no sign on the door?
Why was there no voicemail set up that stated this information so I wasn’t just standing there wondering where my order was?
Why did the website let me make an order if the location wasn’t opening today?
Why didn’t the manager catch my order come through and cancel it before I drove 35 minutes?

I ended up calling the Beechview location to attempt to rush my order and they were incredibly accommodating and I would go out of my way to that location from now on. Don’t go to this location.

Best Wing I EVER had! Love that Frankie Valli flavor!

Great wings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bone in 6

Wings are always overcooked/burnt, expensive and overrated. Took 1.5 hours to get our order and we only live 8-10 minutes from them. We will not order from them ever again, instead, i'll just drive up to bdubs and pick my order up, way better wings for the same price. If i could give a 0 i would. Picture shows how overcooked and dry they were, and, they were supposed to be garlic buttered.

Atmosphere: 1

Food: 1

Service: 1

The seasoned fries are amazing

Atmosphere: 5

Food: 5

Service: 5

Ordered wing online went to go pick them up man smoking out front no one in the place lady at the counter had to go outside to get the man smoking I guess he was the cook they never made the Order . I had to wait 15 minutes while he made them.Very poor service especially when not busyThis is my 3rd time to this location and I don’t understand why I keep coming back.I think I learned my lesson.I just don’t know how they stay in business.At this location.So so sad

Atmosphere: 2

Service: 1

Great food and amazing service! Went on Easter and was greeted with amazing hospitality and customer service! Willl be going back for the many GREAT DEALS!!

Atmosphere: 5

Food: 5

Service: 5

Love this place and the staff!!! Everyone from the front to the back of house and delivery A++ 😔!!! kindness goes a long ways these days and this place has it, not only that we LoVe the Talk of Beaver Falls its our Favorite 😊🤤

The food was excellent. Looking forward to trying more items on the menu. Will definitely be a go to spot for me!

Atmosphere: 5

Food: 5

Service: 5

Ordered some adult chicken tendies with Uncle Rico. Not only were the tendies delicious, but the BEST DELIVERY FRIES EVER! Everything was crispy, hot, and get in my mouth. Delivery was way quicker than expected on a snowy night. Delivery driver awesome! Mike, the owner. Keep it up! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Boneless

Ordered through DoorDash and asked for extra sauce and ranch, the wings came dry with a bunch of grease and no sauce or ranch. Super disappointed cause I haven’t had any issues with them before. With how expensive they are they should be way better.

Food: 1