These guys are talented when it comes to ruining orders. They are uncanny when it comes to illiteracy. I want to know how far can they go in their goal of being the most incompetent coffee places in Southwest Pennsylvania. I pray for their success!
Atmosphere: 1
Food: 1
Service: 1
Chip Johnson
I buy 1lb bags of coffee. Fair price good product. As for the donuts...stale and VERY little, if any, toppings. Also at $1.00 each...you should be embarrassed!
Atmosphere: 2
Food: 1
Service: 3
Courtnee Garber
I don’t normally write reviews because they are a waste of time, but i wanna share my experience and warn others.After having two days off I went into work on dec 8th a Friday morning and after about ten minutes on the clock I was approached by the new manager, Sarah and she brought me into the office and fired me. She didn’t give any straight answer other than what was written on paper and just keep repeating that I wasn’t suited for the position anymore and it was best to part ways. This was unfair because i worked there for a year and i never had any strikes on my record to lead to an immediate termination. I was a great employee I was on time everyday, I was willing to work anywhere, and I was planning on moving up. As you can see from the many recent reviews they are extremely unstaffed and slow, but this is how they treat the people that work for them and why they don’t have anyone to work….As I go on I wouldn’t recommend anyone to work here or visit this location anymore and I have a few reasons why.They do not care about their employees, if you had a financial situation and needed a few extra hours they would tell you “ everyone has things they need to pay for “ and to “free up your availability”, but they claim to be “flexible”. If you can only work certain hours they will not work with you and will tell you , you have to work what I need not what you want.They are to be “professional and drama” free, but when me and a good friend were talking Sarah, my manager pulled me away and told me they weren’t my friend and would bring up anyones names who weren’t there for the conversation to gossip about. Therefore, anything said in private, everyone will know. They advertise up to 19 an hour but only offer 12-16 if you’re lucky. The work environment is very hostile and not somewhere for the weak. This is the kind of place the manager doesn’t say hi, doesn’t train you, doesn’t tell you your responsibilities for the day, and only approaches you when something is wrong.Work elsewhere. Spend your money elsewhere.
Keri Azzato
Waited in long for 10-15 minutes because this location never seems to have people working to accommodate for their stores traffic, especially in the morning. Did a mobile order pickup, finally got my food and got to work and they didn’t put all my food in the bag. There is a phone number listen but no one answers it so you can’t speak to anyone at the location. Hashbrowns and bagels is all I got and somehow couldn’t make it all into my bag. Have to call customer service in order to speak to someone and now have to wait 5-14 business days to get a refund for the food they didn’t put in the bag. Completely ridiculous. Don’t list a phone number to call your store if it’s either not going to be answered or it’s for something else since all it did was ask for an access code. Hire people so you can actually best serve your customers on their way to work in the morning. And the store should have to issue an immediate refund, not make someone wait up to two weeks for their money. Worst location I have ever been to.
Atmosphere: 2
Food: 2
Service: 1
VØID Undefined
Definitely recommend getting the Sourdough Breakfast sandwich though it's a bit
Atmosphere: 5
Food: 5
Service: 5
Kristy Pastor
I really hate to complain about donuts but I can never get anything fresh from this location. Just bought a whole dozen for my team members and most said they were stale . The donuts are $6 anymore so I want to get fresh donuts if I paying $1 a donut. all the employees here are very friendly and I receive good service but the donuts suck all the time. It was 10am not 4:pm
Atmosphere: 4
Food: 1
Service: 4
Rebecca Hartsell
What trash I don’t know who the man is working there but he’s dryer than the donut he gave me with absolutely no filling in it and had the audacity to be ignorant to us when we asked for a different one . Like ew on top of that they had no basic donuts. I will never in life go back to this one ever. I literally laughed at this whole encounter what a joke
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Kevin Halverson
2 hours before close and not a donut in sight. Kinda' pointless to be open.
Food: 1
Service: 3
Patrick Donohoe
Beautiful Dunkin right near The Meadows. Very nice staff. The breakfast sourdough sandwich is gross....avoid at all costs. Excellent coffee. So-so donuts.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Donuts
Chloe Scott
Nothing but pleasant experiences at this location! Bella A was an absolute pleasure to work with!! She was nothing but pleasant and made the drinks to perfection! Will definitely be back!!!
They tend to get my order wrong A LOT. This past week I’ve ordered a COCONUT refresher TWICE. 2 days apart & both days they gave me a green tea refresher… I DONT UNDERSTAND HOW I ORDERED COCONUT REFRESHER AND GOT GREEN TEA. Does the person not know how to read or make a drink???
Food: 1
Georgia Kourakos
Well my loyalty card got hacked. Called Dunkin and they said I have to take it up with my credit card company. So not only was all my credit card information stolen, but also $40 of my Dunkin reload. All they said was “sorry for the inconvenience.” So I lost $40 and have to change all credit card information all over getting mealy rewards. I’ve had my loyalty card for 5+ years. And customer service hung up on me when trying to sort this out. You’ve lost a customer for life.
Annette Kovatich
Slowest drive thru, takes to long!
Atmosphere: 3
Food: 3
Service: 2
Jessica Baker
This is the worst dunkin in the area. Literally waited 15 mins for an iced coffee and a breakfast sandwich. Get to the window and they hadn't even stated making it yet!!! I drove off, it's completely unacceptable!!!
Steph King
Food and coffee delicious as ever, just felt like a longer wait than necessary. But the staff was friendly and I didn't mind.
These guys are talented when it comes to ruining orders. They are uncanny when it comes to illiteracy. I want to know how far can they go in their goal of being the most incompetent coffee places in Southwest Pennsylvania. I pray for their success!
Atmosphere: 1
Food: 1
Service: 1
I buy 1lb bags of coffee. Fair price good product. As for the donuts...stale and VERY little, if any, toppings. Also at $1.00 each...you should be embarrassed!
Atmosphere: 2
Food: 1
Service: 3
I don’t normally write reviews because they are a waste of time, but i wanna share my experience and warn others.After having two days off I went into work on dec 8th a Friday morning and after about ten minutes on the clock I was approached by the new manager, Sarah and she brought me into the office and fired me. She didn’t give any straight answer other than what was written on paper and just keep repeating that I wasn’t suited for the position anymore and it was best to part ways. This was unfair because i worked there for a year and i never had any strikes on my record to lead to an immediate termination. I was a great employee I was on time everyday, I was willing to work anywhere, and I was planning on moving up. As you can see from the many recent reviews they are extremely unstaffed and slow, but this is how they treat the people that work for them and why they don’t have anyone to work….As I go on I wouldn’t recommend anyone to work here or visit this location anymore and I have a few reasons why.They do not care about their employees, if you had a financial situation and needed a few extra hours they would tell you “ everyone has things they need to pay for “ and to “free up your availability”, but they claim to be “flexible”. If you can only work certain hours they will not work with you and will tell you , you have to work what I need not what you want.They are to be “professional and drama” free, but when me and a good friend were talking Sarah, my manager pulled me away and told me they weren’t my friend and would bring up anyones names who weren’t there for the conversation to gossip about. Therefore, anything said in private, everyone will know. They advertise up to 19 an hour but only offer 12-16 if you’re lucky. The work environment is very hostile and not somewhere for the weak. This is the kind of place the manager doesn’t say hi, doesn’t train you, doesn’t tell you your responsibilities for the day, and only approaches you when something is wrong.Work elsewhere. Spend your money elsewhere.
Waited in long for 10-15 minutes because this location never seems to have people working to accommodate for their stores traffic, especially in the morning. Did a mobile order pickup, finally got my food and got to work and they didn’t put all my food in the bag. There is a phone number listen but no one answers it so you can’t speak to anyone at the location. Hashbrowns and bagels is all I got and somehow couldn’t make it all into my bag. Have to call customer service in order to speak to someone and now have to wait 5-14 business days to get a refund for the food they didn’t put in the bag. Completely ridiculous. Don’t list a phone number to call your store if it’s either not going to be answered or it’s for something else since all it did was ask for an access code. Hire people so you can actually best serve your customers on their way to work in the morning. And the store should have to issue an immediate refund, not make someone wait up to two weeks for their money. Worst location I have ever been to.
Atmosphere: 2
Food: 2
Service: 1
Definitely recommend getting the Sourdough Breakfast sandwich though it's a bit
Atmosphere: 5
Food: 5
Service: 5
I really hate to complain about donuts but I can never get anything fresh from this location. Just bought a whole dozen for my team members and most said they were stale . The donuts are $6 anymore so I want to get fresh donuts if I paying $1 a donut. all the employees here are very friendly and I receive good service but the donuts suck all the time. It was 10am not 4:pm
Atmosphere: 4
Food: 1
Service: 4
What trash I don’t know who the man is working there but he’s dryer than the donut he gave me with absolutely no filling in it and had the audacity to be ignorant to us when we asked for a different one . Like ew on top of that they had no basic donuts. I will never in life go back to this one ever. I literally laughed at this whole encounter what a joke
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
2 hours before close and not a donut in sight. Kinda' pointless to be open.
Food: 1
Service: 3
Beautiful Dunkin right near The Meadows. Very nice staff. The breakfast sourdough sandwich is gross....avoid at all costs. Excellent coffee. So-so donuts.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Donuts
Nothing but pleasant experiences at this location! Bella A was an absolute pleasure to work with!! She was nothing but pleasant and made the drinks to perfection! Will definitely be back!!!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
They tend to get my order wrong A LOT. This past week I’ve ordered a COCONUT refresher TWICE. 2 days apart & both days they gave me a green tea refresher… I DONT UNDERSTAND HOW I ORDERED COCONUT REFRESHER AND GOT GREEN TEA. Does the person not know how to read or make a drink???
Food: 1
Well my loyalty card got hacked. Called Dunkin and they said I have to take it up with my credit card company. So not only was all my credit card information stolen, but also $40 of my Dunkin reload. All they said was “sorry for the inconvenience.” So I lost $40 and have to change all credit card information all over getting mealy rewards. I’ve had my loyalty card for 5+ years. And customer service hung up on me when trying to sort this out. You’ve lost a customer for life.
Slowest drive thru, takes to long!
Atmosphere: 3
Food: 3
Service: 2
This is the worst dunkin in the area. Literally waited 15 mins for an iced coffee and a breakfast sandwich. Get to the window and they hadn't even stated making it yet!!! I drove off, it's completely unacceptable!!!
Food and coffee delicious as ever, just felt like a longer wait than necessary. But the staff was friendly and I didn't mind.
Atmosphere: 5
Food: 5
Service: 4