I ordered at this store tonight at 6:15pm. The store is supposed to close at 7. I ordered on the app, where I used rewards for a free sandwich. I submit payment and it doesn't go through on the app. It charged me 2 times and I tried to call the store. No one answered I tried 3x. We drive over before 7 and the place is dark. Super unhappy. I better not get charged for the order I didn't receive. I also want my free sandwich back. Why does a business have posted hours and it's closed. I'm not happy.
Atmosphere: 1
Service: 1
Marcela Kirk
Why do you want me to raise a concern, I already did since June 13, the manager and everyone else working here are disgusting, I'm sure the owner does not care, so good, will spread the word about how horrible this franchise is to many of the Southpointe businesses.
Atmosphere: 1
Food: 1
Service: 1
Lisa Andresky
Closed at 5:30 on Thurs.
Morgan Schlitter
this was left on my bag, i suggest whoever runs this location lets door dash know when you close so your employees don’t have to stay longer than they are scheduled. i would not have ordered if i knew it was going to force them to stay. i’m sorry to the employees and i hope this gets fixed. my food was still perfect despite the time.
Zac Young
Workers had horrible attitudes
Katie Bleier
Had a sub and wrap delivered to my hotel. Lulu club. It had One slice of bacon, hard bread, hardly any turkey. Wrap was ok. It was honestly sad! Driver was nice. In total it cost me $52
Chaz Ghaphery
This place is terrible. Having worked at Jimmy John’s and seeing this establishment, there is no question the store is completely mismanaged. Workers more concerned with their phone, and down the line pick up orders while customers build a line out the door. They take an order, leave the register and make four orders before taking the next order. The way they were stretching bread was incorrect, and is noticeable when eating the sandwich. Jimmy John’s is supposed to be fast, and everything about this location is the opposite of fast. Terrible experience, and a shame… also $15 for an 8inch and chips is absurd, check your prices against other locations please
Tyler
Awesome food and delivered to my office super fast... The Gargantuan is MASSIVE!! fresh ingredients.... I am happy!
DTH
Zero customer service, staff can’t even pick their head up to acknowledge customers or say thank you. You’re letting your minimum wage staff run your franchise location into the ground. We won’t even get into the lack of meat you provide on your sandwiches, that’s a whole other story.
David Gareis
This store somehow doesn't deliver at all anymore.... Isn't that the whole idea of the business?
It definitely not freaky fast anymore. Also they fasley advertise on their menu
Atmosphere: 2
Food: 3
Service: 3
Tim Reeder
I Love Jimmy John's, Really good hoagies, Great Service, Courteous people working there. I ordered 3 hoagies from start to finish it took 5 minutes. Awesome Job!!!
Atmosphere: 5
Food: 5
Service: 5
Beth Klinger
Good food, quick service, a little on the pricey side.
Atmosphere: 5
Food: 5
Service: 5
Monte Monchamp
Ordered a sandwich. The guy in front of me took it by mistake. I let the person behind the counter know and he didn’t do anything about it for 10 minutes, when I asked again. I spent almost a half hour in this restaurant that is supposed to be freaky fast. If there wasn’t 15 people in line I would have asked for my money back and walked out.
I ordered at this store tonight at 6:15pm. The store is supposed to close at 7. I ordered on the app, where I used rewards for a free sandwich. I submit payment and it doesn't go through on the app. It charged me 2 times and I tried to call the store. No one answered I tried 3x. We drive over before 7 and the place is dark. Super unhappy. I better not get charged for the order I didn't receive. I also want my free sandwich back. Why does a business have posted hours and it's closed. I'm not happy.
Atmosphere: 1
Service: 1
Why do you want me to raise a concern, I already did since June 13, the manager and everyone else working here are disgusting, I'm sure the owner does not care, so good, will spread the word about how horrible this franchise is to many of the Southpointe businesses.
Atmosphere: 1
Food: 1
Service: 1
Closed at 5:30 on Thurs.
this was left on my bag, i suggest whoever runs this location lets door dash know when you close so your employees don’t have to stay longer than they are scheduled. i would not have ordered if i knew it was going to force them to stay. i’m sorry to the employees and i hope this gets fixed. my food was still perfect despite the time.
Workers had horrible attitudes
Had a sub and wrap delivered to my hotel. Lulu club. It had One slice of bacon, hard bread, hardly any turkey. Wrap was ok. It was honestly sad! Driver was nice. In total it cost me $52
This place is terrible. Having worked at Jimmy John’s and seeing this establishment, there is no question the store is completely mismanaged. Workers more concerned with their phone, and down the line pick up orders while customers build a line out the door. They take an order, leave the register and make four orders before taking the next order. The way they were stretching bread was incorrect, and is noticeable when eating the sandwich. Jimmy John’s is supposed to be fast, and everything about this location is the opposite of fast. Terrible experience, and a shame… also $15 for an 8inch and chips is absurd, check your prices against other locations please
Awesome food and delivered to my office super fast... The Gargantuan is MASSIVE!! fresh ingredients.... I am happy!
Zero customer service, staff can’t even pick their head up to acknowledge customers or say thank you. You’re letting your minimum wage staff run your franchise location into the ground. We won’t even get into the lack of meat you provide on your sandwiches, that’s a whole other story.
This store somehow doesn't deliver at all anymore.... Isn't that the whole idea of the business?
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Freaky fast and delicious.
Atmosphere: 4
Food: 5
Service: 5
It definitely not freaky fast anymore. Also they fasley advertise on their menu
Atmosphere: 2
Food: 3
Service: 3
I Love Jimmy John's, Really good hoagies, Great Service, Courteous people working there. I ordered 3 hoagies from start to finish it took 5 minutes. Awesome Job!!!
Atmosphere: 5
Food: 5
Service: 5
Good food, quick service, a little on the pricey side.
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich. The guy in front of me took it by mistake. I let the person behind the counter know and he didn’t do anything about it for 10 minutes, when I asked again. I spent almost a half hour in this restaurant that is supposed to be freaky fast. If there wasn’t 15 people in line I would have asked for my money back and walked out.
Atmosphere: 4
Food: 4
Service: 1
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