In the past, the pizza at the Canonsburg location was good. So we ordered last night and picked up. The pizza was terrible. Crust soft and soggy, cheese not melted, almost no sauce. It seemed to be a reheat, not fresh. I called to tell them about it. As I explained, no reaction from the woman that answered the phone. The only single response was all our pizzas made fresh. There was basically no apology, nothing. It was like talking to a wall! I told her I think you should know about this. Again, no response. I finally gave up and ended the call. Will not be going back to the Canonsburg Papa Johns!!
Atmosphere: 1
Food: 1
Service: 1
Eric Y
My order by this takeout location has always been correct and on time.
Atmosphere: 5
Food: 5
Service: 5
Richard Chadwick
The pizza was very delicious 😋 and staff was very polite and friendly very good service for as busy as they were
Atmosphere: 5
Food: 5
Service: 5
Dominick247
I understand pickup times MAY be extended due to how busy you are - however, when someone places an order an hour or more before the requested pickup time, this order SHOULD obviously be done when you arrive. They had forever to plan ahead and figure this out.
Service: 1
Britton Costa
Always on point. 5 stars across the board . Excellent job!
Atmosphere: 5
Food: 5
Service: 5
Justin Benson
Do not order from this location. They will screw up your order, say you’re getting a refund, and will charge your card anyways. Unethical practices that need investigated. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Flailing Weasel
Tried to call. AI got basically everything wrong. Hung up. Just ordering from somewhere else. Get rid of the AI answering machine BS
Deric Vacca
“14 inch” pizza for $23….
Paul Anderson
Food is fine, very expensive though. There are better and cheaper non-chain options.
I can't imagine smoother service. Ordered pick on the phone, was ready for pick in less than 20 minutes. Best pizza ever.
Atmosphere: 5
Food: 5
Service: 5
Allison Kolaczynski
Refused to deliver to my neighborhood that is only 4 miles away! I asked why and they couldn’t answer the question. Suggested I just door dash instead.
Rob W
I ordered a thin Crust pizza pepperoni at the store, it was thick crust pizza I received.
Atmosphere: 3
Food: 1
Service: 3
David Hockenbery
Didn't like that when you called your phone order in. That it was a answering company. And that there was one person making my food and with no one else to police my food done with papa johns 😑
tim adams
We ordered 2 specialty pizzas.. both no onion.. both came with onion.. ?.. the Buffalo chicken pizza is NOT what it used to be.. they use "grilled" chicken instead of chicken poppers, and they don't use a ranch sauce with a buffalo swirl anymore... It's just straight buffalo...both pizzas were made incorrectly, but still tasted good..
In the past, the pizza at the Canonsburg location was good. So we ordered last night and picked up. The pizza was terrible. Crust soft and soggy, cheese not melted, almost no sauce. It seemed to be a reheat, not fresh. I called to tell them about it. As I explained, no reaction from the woman that answered the phone. The only single response was all our pizzas made fresh. There was basically no apology, nothing. It was like talking to a wall! I told her I think you should know about this. Again, no response. I finally gave up and ended the call. Will not be going back to the Canonsburg Papa Johns!!
Atmosphere: 1
Food: 1
Service: 1
My order by this takeout location has always been correct and on time.
Atmosphere: 5
Food: 5
Service: 5
The pizza was very delicious 😋 and staff was very polite and friendly very good service for as busy as they were
Atmosphere: 5
Food: 5
Service: 5
I understand pickup times MAY be extended due to how busy you are - however, when someone places an order an hour or more before the requested pickup time, this order SHOULD obviously be done when you arrive. They had forever to plan ahead and figure this out.
Service: 1
Always on point. 5 stars across the board . Excellent job!
Atmosphere: 5
Food: 5
Service: 5
Do not order from this location. They will screw up your order, say you’re getting a refund, and will charge your card anyways. Unethical practices that need investigated. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Tried to call. AI got basically everything wrong. Hung up. Just ordering from somewhere else. Get rid of the AI answering machine BS
“14 inch” pizza for $23….
Food is fine, very expensive though. There are better and cheaper non-chain options.
Atmosphere: 3
Food: 5
Service: 3
Very neat place. Never had an issue
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Restaurantji Recommends
I can't imagine smoother service. Ordered pick on the phone, was ready for pick in less than 20 minutes. Best pizza ever.
Atmosphere: 5
Food: 5
Service: 5
Refused to deliver to my neighborhood that is only 4 miles away! I asked why and they couldn’t answer the question. Suggested I just door dash instead.
I ordered a thin Crust pizza pepperoni at the store, it was thick crust pizza I received.
Atmosphere: 3
Food: 1
Service: 3
Didn't like that when you called your phone order in. That it was a answering company. And that there was one person making my food and with no one else to police my food done with papa johns 😑
We ordered 2 specialty pizzas.. both no onion.. both came with onion.. ?.. the Buffalo chicken pizza is NOT what it used to be.. they use "grilled" chicken instead of chicken poppers, and they don't use a ranch sauce with a buffalo swirl anymore... It's just straight buffalo...both pizzas were made incorrectly, but still tasted good..
Atmosphere: 3
Food: 4
Service: 2
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