Hate to say it. This is the first time I ever left a bad review at an Arby's. First of all the place was dirty. That let a guy walk in with a barking dog??. The food was cold and tasted like they haven't changed their oil in forever. Horrible experience . Very disappointing to say the least. Some old guy and his dog sat there with his dog barking the entire time . And nobody said a thing. The staff looked like they just rolled out of bed and didn't appear to have washed their uniforms in forever. The cook was yelling at everyone. What a complete disaster. This place went down hill 110 percent. I won't go back .
Atmosphere: 1
Food: 1
Service: 1
Linda Ashley
Average fast food. Impressed with Antonio's customer service. Friendly and helpful .
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef, Curly Fries
jon case
Sandwiches were great, but mozzarella sticks were still cold inside and fries were not hot. Service was pretty quick considering 1 worker was running back and forth between drive thru customers and counter customers. We were eating inside.
Atmosphere: 4
Food: 4
Service: 4
Jeremy Bowers
Here we go waiting on a order when there is no one here, been here ruffly 9 mins just waiting this establishment needs to get their staff together, as many people that come here from work for their lunch break that the service would be a little faster in getting their customers in and out but instead I get enough time to write this reveal in the top of Off I just got my food and it’s cold
D cake lady S
I ran through the drive through for a quick sandwich and was looking forward to it for I hadn't eaten all day. I was very disappointed in the sandwich I'd gotten, it tasted dried out and nearly stale. The beef was only in half the sandwich and not moist. I typically am not disappointed with Arby's, but this time was quite a let down. I had no time to turn around and voice this or else I would have gone in and asked for a fresh sandwich.
Mac and cheese bites were overcooked and iced coffee had more ice than coffee
Atmosphere: 1
Food: 3
Service: 1
Steppa
Very bad service will never go back to this place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Arby's Signature Sandwiches
Chakrality
The food is good but their jamocha shake taste like a vanilla shake if you want a jamocha shake go to the Arby's on Walnut bottom
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beef and Cheddar
Autumn Honaker
i should not eat my food as soon as i’m driving away from receiving it and bite into ice cold fries and a sandwich with cold bread. maybe i am unreasonably upset but like what the heck!!
Atmosphere: 1
Food: 1
Service: 3
Tr1sh
On Monday, October 21 at 9:30 p.m., during an almost 900-mile road trip, I stopped at Arby's feeling extremely tired and hungry. It was late and I typically worry about the service near closing time. However, I was pleasantly surprised when I was greeted with manners and a smile by a courteous employee. The food I received was fresh, hot, and delicious, indicating that it was prepared by someone who truly cared about their work. I wanted to thank Arby's for the positive experience and hope that the employee who provided such exceptional service will be told how much I appreciate them.
Clean restroom. Friendly staff. Quick service and the food was great. There were nice Halloween decorations up which shows me that management pays attention to details and cares.
Atmosphere: 5
Food: 5
Service: 5
Dana Hertzog
Got the Club Wrap, it wasnt a club wrap at all.... The wrap had so much Honey Mustard in it, 2 pieces of chicken, 1 tomatoe and No Bacon or shredded cheese. It was the most pitiful wrap I ever ate.
Atmosphere: 2
Food: 1
Service: 2
Thomas Sheehan
The person at the front handling the food looked super unhygienic. So bad that I could not order for fear they would touch my food. My wife and I found a different fast food place. Do better
Atmosphere: 1
Service: 1
Jon Chadwick
Sliders are great. 2-3 go a long way for lunch. Like that there is a $5 meal option
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Beef and Cheddar, Curly Fries
Ashlie Coughlin
Always great food, I've always had great great customer service as well! My only complaint is the prices are a bit too high
Hate to say it. This is the first time I ever left a bad review at an Arby's. First of all the place was dirty. That let a guy walk in with a barking dog??. The food was cold and tasted like they haven't changed their oil in forever. Horrible experience . Very disappointing to say the least. Some old guy and his dog sat there with his dog barking the entire time . And nobody said a thing. The staff looked like they just rolled out of bed and didn't appear to have washed their uniforms in forever. The cook was yelling at everyone. What a complete disaster. This place went down hill 110 percent. I won't go back .
Atmosphere: 1
Food: 1
Service: 1
Average fast food. Impressed with Antonio's customer service. Friendly and helpful .
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Sandwiches were great, but mozzarella sticks were still cold inside and fries were not hot. Service was pretty quick considering 1 worker was running back and forth between drive thru customers and counter customers. We were eating inside.
Atmosphere: 4
Food: 4
Service: 4
Here we go waiting on a order when there is no one here, been here ruffly 9 mins just waiting this establishment needs to get their staff together, as many people that come here from work for their lunch break that the service would be a little faster in getting their customers in and out but instead I get enough time to write this reveal in the top of Off I just got my food and it’s cold
I ran through the drive through for a quick sandwich and was looking forward to it for I hadn't eaten all day. I was very disappointed in the sandwich I'd gotten, it tasted dried out and nearly stale. The beef was only in half the sandwich and not moist. I typically am not disappointed with Arby's, but this time was quite a let down. I had no time to turn around and voice this or else I would have gone in and asked for a fresh sandwich.
Food: 1
Service: 2
Recommended dishes: Smokehouse Brisket, Arby's Signature Sandwiches, Beef and Cheddar, Curly Fries
Mac and cheese bites were overcooked and iced coffee had more ice than coffee
Atmosphere: 1
Food: 3
Service: 1
Very bad service will never go back to this place
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Arby's Signature Sandwiches
The food is good but their jamocha shake taste like a vanilla shake if you want a jamocha shake go to the Arby's on Walnut bottom
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beef and Cheddar
i should not eat my food as soon as i’m driving away from receiving it and bite into ice cold fries and a sandwich with cold bread. maybe i am unreasonably upset but like what the heck!!
Atmosphere: 1
Food: 1
Service: 3
On Monday, October 21 at 9:30 p.m., during an almost 900-mile road trip, I stopped at Arby's feeling extremely tired and hungry. It was late and I typically worry about the service near closing time. However, I was pleasantly surprised when I was greeted with manners and a smile by a courteous employee. The food I received was fresh, hot, and delicious, indicating that it was prepared by someone who truly cared about their work. I wanted to thank Arby's for the positive experience and hope that the employee who provided such exceptional service will be told how much I appreciate them.
Food: 5
Service: 5
Restaurantji Recommends
Clean restroom. Friendly staff. Quick service and the food was great. There were nice Halloween decorations up which shows me that management pays attention to details and cares.
Atmosphere: 5
Food: 5
Service: 5
Got the Club Wrap, it wasnt a club wrap at all....
The wrap had so much Honey Mustard in it, 2 pieces of chicken, 1 tomatoe and No Bacon or shredded cheese. It was the most pitiful wrap I ever ate.
Atmosphere: 2
Food: 1
Service: 2
The person at the front handling the food looked super unhygienic. So bad that I could not order for fear they would touch my food. My wife and I found a different fast food place. Do better
Atmosphere: 1
Service: 1
Sliders are great. 2-3 go a long way for lunch. Like that there is a $5 meal option
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Beef and Cheddar, Curly Fries
Always great food, I've always had great great customer service as well! My only complaint is the prices are a bit too high
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Roast Beef, Chicken Slider, Curly Fries, Classic Roast Beef
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