Aya Japanese Steakhouse

Great food n staff our group goes here once a year when we are in carlisle. Never disappoints

The food was very good, but the only thing was that the two waiters seemed to be here to enjoy themselves instead of serving the customers . They sat at a table in front and behind each other and only focused on their phones. They didn't provide me with very good service (oh, by the way, I also heard them asking for tips from other customers that day, which caused an argument) Anyway, I will not come again!!

got treated to go before my fiancés eye surgery and the food was amazing but the service wasn’t great and we were forced to pay the 15% tip! she would not let us leave without tipping.

2025-04-21
I needed a quick healthy meal and decided to give Aya a try. I ordered via delivery service. I ordered the Yakitori (Chicken) appetizer. Delicious! Just the right amount of chicken I was looking for. The Seaweed Salad was okay, but a bit too sweet for my taste. I ate only a couple mouthfuls. The Green Salad was just iceberg lettuce with 1/2 a slice of tomato and 1/3 of a slice of cucumber. I didn't care for the dressing. Next time I'll order an actual meal and skip the starters.

The Hibachi chef was very fun and entertaining. The food is delicious. Large portions, I had more than another whole serving to take home.

Had the absolute worst service. Waited 30 mins. Table behind us got all of their food within 15 mins before we could even get a clear soup or sushi(boyfriend got all you can eat). Started complaining, they said few more mins. Brought out my food and it was completely wrong. Said we wanted a discount atleast for waiting over 30 mins for food for it then to be wrong and have to wait even longer. Stood overtop of my food that she was just going to hand back to me at the counter to call their boss which said 10% discount accept or leave 40 mins later without getting ANY food. Just left. Called to try and speak with a manager or something and they hung up on me :)

The sushi is great but the customer service is terrible.

Every time I get take out, the cashier is always very disrespectful. Its been that way for a long time so I don't know if it's the same hostess or if they're all like that so I don't want to speak for all of them but in my experience they talk very fast and when you ask again they give an attitude. As they are talking, they don't even look at you. Then when they take your payment they just reach their hand out and rudely give it back and don't even look at you or say thank you! How rude! Makes you feel like a #! And the food is expensive as it is..we don't need the treatment. Every customer deserves respect and they don't realize that giving negativity at the point of entry is a bad move! I finally stopped going!

It may be a bit pricey for a meal but it was worth every penny spent. I can't afford to dine here often but will definitely go again for a special occasion or if I really want a special treat.

Favorite all you can eat sushi

Nice show, but food was no different than any other hibachi. Rice was bland tho the noodles were delicious. A tad expensive, but aren't they all? Will be back, all things considered.

Eat here if you are constipated, it’ll clear you right out.

Visited Aya with a group of 14. We were seated together in a small room. Thw atmosphere was nice, but it was a bit loud for all of us to talk to each other. The food was prepared as requested. The cook was good and interacted with the group. Would like to return soon.

This place could be so much better if they would get new chairs (they’re all coming apart and wobbly) - the staff is not that friendly - the atmosphere is nothing desirable - the food is good (not great) - it’s dirty esp in the bathrooms - the sink in the ladies room is falling apart and the faucets are coming out of the vanity - I asked for an extra napkin and she brought me the cheapest tiny napkins I’ve ever seen - the guy cooking was not very happy which is not good - no interaction with the customers - the silverware is cheap - honestly if I can find another hibachi grill place I don’t need to go back. They can do so much better.

Our family went to celebrate a birthday. Such a fun evening

Atmosphere: 5

Food: 5

Service: 5