Firehouse Subs Carlisle Commons

Delicious subs, great value and service. I wish there was a Firehouse in Harrisburg

Atmosphere: 5

Food: 5

Service: 5

The quality of the 12 inch roastbeef sub I ordered was excellent. The ingedients were definitely fresh, and it was ready at the time I requested through the app. Very satisfied with my first order from this location in Carlisle, PA. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Walked in , walked straight out. Bad vibes about. 3 night employees. They were very awkwardly unfriendly. Imagine how they handle ingredients 😅

Atmosphere: 1

Service: 1

Great food and great service

Atmosphere: 5

Food: 5

Service: 5

I want to open 1. 🙂🚒

Atmosphere: 5

Food: 5

Service: 5

Love the Firehouse veggie sub! Would recommend to any vegetarian.

Food: 5

Great burgers and fries always!

Atmosphere: 4

Food: 4

Service: 4

I've been to alot of Firehouse subs and this location by far is the worst one I have visited. From very slow service (35 mins to get a medium sub) to everything from the counters/tables to the drink machine being very dirty.

Atmosphere: 2

Food: 4

Service: 2

Clean, busy, efficient and a really good sandwich.

Atmosphere: 4

Food: 5

Service: 5

1st visit ever! Very glad we finally tried it. Good quality & excellent taste. Had build your own roast beef and meatball subs. Both of us will be back when we want subs.

Atmosphere: 5

Food: 5

Service: 5

Great Customer Service today by Julien, Shayvon, and Kyra. Helped me customize my order by doing a large half-an-half of the Smokin' BBQ Tripke Stack with half the sandwich Carolina Gold and the other half Classic BBQ.

Atmosphere: 5

Food: 5

Service: 5

Very fast service. The sub was so good. Very full of toppings, felt like a very good value.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch Combo

While the food is flavorful and fresh, salad portions vary depending on who prepares them, and the dressing is occasionally forgotten, so it’s worth double-checking before you leave. The staff seems cheerful and friendly, though a more seasoned presence could help bring even more polish and professionalism to the overall experience.

Atmosphere: 2

Food: 3

Service: 2

Firehouse subs Carlisle PA:
Using Firehouse subs website and selecting Uber eats as the delivery method, I ordered a veggie sub with added banana peppers and black olives (Along with a second ham sub ). Uber delivered my order and upon getting ready to eat it, it did not have the banana peppers or black olives. I called the store and spoke to the manager James. He told me that because it was ordered through uber eats I had to take the issue up with them (Please note again, I did not order it through Uber eats, I ordered it through firehouse's website and selected Uber as the delivery method). I then called Uber who said the restaurant is responsible for the orders placed Uber is only responsible for the delivery. I would tend to agree with Uber as they have nothing to do with placing the order or making the sandwich so Firehouse messed it up. James the manager did offer to make another sub and send it out but I humbly declined. What I didn't like is that the store tried to put an ordering and making issue on Uber as their responsibility, nor were they able to issue any kind of refund because (as the manager put it) it was ordered through Uber (What I refer to as the classic ping pong effect). Two subs with an Uber delivery was $48. You'd think for that amount they get the Order Right ! No receipt was provided either (usually a store receipt is in or stapled onto the bag).
So if you're going to order from Firehouse subs I'd strongly suggest just using their delivery or call the store after you place an Uber delivery to make sure they got your order correct. Disappointed that firehouse blamed a order/making error on the delivery guy. I don't think I'll be ordering from Firehouse again.
SG
USN ret

Food: 4

Service: 3

We ordered it and gave them a specific time, but the sandwich was cold when we got there even though we got there five minutes before the time we had special

Atmosphere: 4

Food: 4

Service: 2