Burger King

3220 Library Rd, Castle Shannon
(412) 881-7636

Recent Reviews

Airy Mercury (AiryMercury)

I worked here for two days. My second day was on a Friday. They left me alone with no help for training during dinner rush and had me make all the food when I had no idea how to yet. And they did not allow me to finish watching my training videos. The people here do not care about the employees or customers. They touch raw meat without changing their gloves and then touch the cooked food with the same gloves. Also they send raw uncooked food out. The place is filthy. I’ve never seen such a disgrace. I worked at McDonald’s before and it was leaps and bounds better than here. From the dirty kitchen to the people that work here I’m sure it will be shut down eventually when enough people get sick. It is not sanitary and they do not follow any types of regulations. Not to mention the constant swearing and bad mouthing that goes on. This place needs a good lawsuit.

Atmosphere: 1

Food: 1

Service: 1

David Mccauley

Great fish and onion

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Onion Rings

Michael Askins

Typical BK with a sticky

Atmosphere: 2

Food: 4

Service: 3

Ryan Santichen

This is the best burger king I have been to. The staff is super friendly and quick. The manager is fantastic. We come here every other week or so and are always impressed at how well this fast food joint is run and how quick we get in and out.

Atmosphere: 4

Food: 4

Service: 5

Bob De Lyser

Love the classic melts! When hot off the grill 5stars. When they're from under the heat lamp 0stars, the toast is mealy & dry and each bite will absorb all the saliva in your mouth.

Lorraine Wasky

I get an egg croissant without the meat and cheese yet it's priced more than the regular.

Atmosphere: 3

Food: 3

Service: 1

Captain kirk

Ordered a chicken sandwich and when I got home to eat my meal, i took a bite of my chicken sandwich and it wasn’t completely cooked. I contacted the bk and the manager Vicky was helpful and refunded my money. You just can’t trust the person making your meal to fully cook your food. That’s who I’m angry with, the person that made my food. I can only imagine I’m not that only one that got a raw chicken sandwich that day.

Food: 1

Service: 3

Joshua Schulz

Very friendly and great food very fast

Atmosphere: 5

Food: 5

Service: 5

Donald Pepple

12 bucks for a breakfast meal. Last time I ever go there.

Atmosphere: 1

Food: 1

Service: 4

Deb Corbin

Men's bathroom was most disgusting place ever.

Atmosphere: 1

Food: 2

Service: 2

thomas catterall

The young woman with dark hair and a little crescent moon tattoo behind her ear at the drive-through made me feel really important and valued as a customer. She smiled, and made eye contact and thanked me. She didn't say "Here you go." As many might do. Because of her, I will stop at this location again, and tell my co workers about the good service I received.

Recommended dishes: Whopper

John J

The people that work here are you able to read? Or just lazy POS? It’s not hard to read and follow instructions. You aren’t worth a dollar an hour can’t even complete a simple task. Sad. The order is simple whopper no onions well there was onions it, no honey mustard no straw for the drink. Only thing you got right was putting a prepackaged in a bag. Great job

Food: 1

Service: 1

Cole Hughes

Miserable experience my past two visits here.the first one they hand me someone else’s food and tell me have a good day I give it back to them and say this is not my food fine…… Mistakes happen. the second time was today 11 1723 at 8:02 PM .I order two chicken Junior‘s after jujitsu, I was told after paying ,to pull up and wait and someone will bring out my food. What happened is I waited there for 15 minutes for two chicken juniors? Keep in mind that five vehicles behind me I’ve got their food at the drive-through and their drinks in ordered way more than two chicken juniors like myself dead I had to get out of my car go inside and tell them where are my two chicken juniors and asked why the fortify vehicles behind me all receive their food with multiple bags in multiple drinks and I’m pulled up waiting for two chicken juniors. Finally after waiting for 15 minutes for two chicken juniors I get my bag and walk out to my car that I had to pull up and wait and for over 10 minutes for two chicken juniors. The food I received were to stale bread sandwiches with burnt chicken patties will never be here again.

Matthew Toy

Ordered through Doordash. Didn't get my Whopper. Only received a half order of fries. It's like they wanted me know they didn't care about the order.

Service: 1

Recommended dishes: Whopper, French Fries

Jim Kraus Sr

The Classic Chicken Sandwich just didn't taste as good as it used to.

Food: 3

Service: 3

Recommended dishes: Whopper, Sandwich

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