Turning Point of Saucon Valley

I’ve been a loyal customer at your Boynton Beach, FL location since you opened. I’ve always spoken highly of your food and service until June 22, 2025. That morning, I called ahead for a party of 11, including visiting family. I was told by a manager we’d be accommodated at 1:30 PM. We arrived, waited nearly an hour, and were then told we couldn’t sit together. When I explained what I had been told, the manager, Lisa, was rude, dismissive, and completely unprofessional. She interrupted me, spoke down to me, and walked away mid-conversation. No apology. No accountability. I followed up with a letter and included my contact information, giving your team the opportunity to respond and make things right. Weeks later, still nothing. I hope now you will take the time to respond.

I went to Turning Point in Brick for lunch with my Mom on March 14, 2025.We both ordered the Seaside Jersey Club. After ordering the waitress left the table. I called her back to ask if they still offered the Citrus Salad Greens or chips and salsa? She then asked which one we wanted. When the sandwiches were served they literally had one thin slice of turkey, missing the swiss cheese but it did have lettuce, tomato and onions. My sandwich the toast was burnt plus I was served the heels of the bread. It didn't come close to looking like its photo. We ate half of the sandwich because after waiting 45 minutes we were famished. The other halves we took home to show my son the poor excuse of a sandwich. I called Corporate on Monday, March 17, 2025 and was told someone would get back to me. Still waiting. I will say I have been to other locations and was please. Brick location had a 45 minute wait even though there were numerous empty tables. It was poorly managed. If I was the waitress I would never have served a costumer those pathetic sandwiches. I didn’t ask for the manager because I just wanted to get out of there. I was do annoyed. I figured if the manager wasn’t capable of running the restaurant what would be the point in speaking to him/her. You cannot convince me they aren’t aware of the food that is sent out. There’s no excuse for serving a sandwich of that lacks quality! I sent this to them in an email and also called. Still no response. An apology would have been nice.

Great food and reasonable price!!!

They have gluten free options and fresh food. The service was great.

Seriously dream about their pancakes till this day.Best brunch spot. I worked at Holmdel location about 11years ago. Please open here In Orlando!

Party of 4 on the waitlist for 12:30 on 12/30/24. Very crowded. Had to wait 20 minutes to get a table. Wait staff appeared to be filling in for the missing “host” and there was confusion around the computer and many people waiting. Our server had too many tables, botched some items on our order and we waited a LONG time for our food to be served. Had to ask several times for packets of mayo for our dry sandwiches. Food was nothing to rave about and service sub par. Granted they seemed to be very understaffed and the place was busy but….. Also the restaurant was LOUD and older people in our party had to strain to hear conversation. I’ve been to the Turning Point near Montgomeryville, PA several times and the service and food there are much much better.

Atmosphere: 4

Food: 2

Service: 1

Great atmosphere and friendly service. Pretty poor quality food. The cheese on my breakfast sandwich reminded me of yellow kraft singles. With the price you pay it definitely is not worth it.

Atmosphere: 5

Food: 1

Service: 4

Didn’t realize Turning Point made it out to PA. Glad it did. I always order the same thing and it was just as consistent here. The big easy benedict is my jam. I also like the wilbur skillet. It was pretty busy at lunch too which shows they are doing something right. They did seem understaffed but no issues with our service. I would come back.

Atmosphere: 4

Food: 4

Service: 3

My family and I absolutely enjoy coming to Turning Point at the Center Valley location. The food and environment is great, but Lee the server is…PHENOMENAL!

Lee made our very first dining experience at Turning Point such a positive one, that we have now become frequent customers. Even if the wait is long, it’s always worth the 30 minute drive.

His energy is infectious. His service with our meals always ensuring that everything is properly delivered and that we are satisfied, goes above and beyond. Personal connections that he creates with conversations & the joy he radiates..it’s always a perfect dining experience for us. Each and every time.

We wanted to share our appreciation, not only for the great quality of the food but recognition towards Lee. There should be more of him in other dining establishments!!

Recommended dishes: Strawberry Milkshake with Whip Cream, Western Omelet, Wilbur Skillet, Lemon Blueberry Pancakes, Chicken Pesto Panini, Home Fries

Our server Lee was fantastic and always ahead of our needs. Food was excellent and well presented. Will be back for another great experience.

Atmosphere: 5

Food: 5

Service: 5

New place at mall. Food is delicious.

Kid-friendliness: Cheerful happy restaurant

Wheelchair accessibility: It is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll Pancakes, Western Omelet, Home Fries

First time visiting. Excellent all around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp & Grits

Great experience today as my husband and I stopped in for lunch while in the area. We both ordered the soup (turkey chili) and half Martha’s Vineyard salad. Turkey chili was thick and delicious. Salad was larger than expected for being half size and was full of chicken, glazed walnuts, blueberries, mango and greens. Our server, Josh, was excellent! He was very attentive and went beyond the normal service you expect. The restaurant was clean and had a modern, but comfortable feel. Overall, a really good experience.

Atmosphere: 5

Food: 5

Service: 5

Went in today and got sat at about 9:20 without a wait. After 20 minutes of no service we had to stop a waiter to ask for our server. No one came over to our table so we left. Tables next to us left, cleaned, resat and served before we asked for help.

Out of the 3 turning point locations that I have visited this is my least favorite one. Staff is polite and attentive but they fumble the logistics. Food also is somewhat below the quality of the the restauntat in Hoboken and the one by the Jersey shore.

Parking: Plenty of parking a short distance out the back

Kid-friendliness: Healthy kid option menue. Kid play area out front. Kids are given crayons and an activity sheet

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Great Pumpkin Pancakes