Great selection of cakes, cookies, pastries and bread! Prices are the best and everything is so fresh inside. This is the best grocery store to buy a birthday cake
Atmosphere: 5
Food: 5
Service: 5
Chrissy Lynn
I was there this week, the Meat Dept was a wreck. Dirty cases, and there was not much to choose from. Not usually like that.
Breanna Robinson
best cherry cheesecake in the sampler!!
Brookelynn Lester
Apparently you can only get gas with your physical card? News to me. Why have a mobile app card if you can’t use it when getting gas aka the most convenient time to have a mobile app with a card. Then the lady working the gas station said if I didn’t have my physical card on me, I would have to go into the store to get a new one! when all I needed was GAS, had my card on app to prove I was a PAYING member, over some gas????????? Back to Sams club it is
Brookelynn Lester
Apparently you can only get gas with your physical card? News to me. Why have a mobile app card if you can’t use it when getting gas aka the most convenient time to have a mobile app with a card. Then the lady working the gas station said if I didn’t have my physical card on me, I would have to go into the store to get a new one! when all I needed was GAS, had my card on app to prove I was a PAYING member, over some gas????????? Back to Sams club it is 🧚🏼♀️✨
Randy Smith
went in got what I needed, got wrong product by mistake, gal came up got me the correct one ,paid and left, rotisserie chicken was good that I got too
Brandon Murphy
great products great prices great people
Jennifer Gomez Esposito
Worst customer service! Placed an online order to pick up. When I arrived they gave me my slip showing charge for all items and told me to find the bin with my items. I found the bin and it was missing an item. I went back to customer service and the guy acted like I was inconveniencing him. He lookEd up the item and said they didn’t have it. I asked for a refund and told him I was upset that they hadn’t informed me of the issue and processed the refund when I fist asked for
Carena Steinberger
Big shoutout to Chambersburg BJ’s club!! Went to customer service to see what I needed to do to get the 4 month free healthcare worker membership. She signed me up right then and there with a smile and made it super simple and fast!! Thank you for this generous offer during these trying times....I greatly appreciate it
They always have a clean place and stocked very well
Lou Gregorio
I recently purchased $2400.00 worth of TV's from BJ'
Cory Forrester
Customer service should supersede policy. I bought 2 tickets to AMC theater and a $10 gift certificate for $25.99. ASSUMING I was getting a “dealâ€, only to go to the mall and learn that tickets are only $6.99 a piece. I would LOOSE money by using this! I expected BJ's to do the right thing and refund my money. No refund- “it is their policy to not refund gift certificates. “ “ It's not their fault AMC reduced their prices. “ “It's a third party vendor.†None of these excuses show customer appreciation and definitely not discount shopping. Regardless of your policy- right is right and I will not be back. Disappointed-
Jeremy DeJesus
Whoever came up with the idea of “self checkout†needs fired! I came in on Sunday 7/15 at 4:19pm. When I wanted to checkout, I was directed to a self checkout register. I looked around and saw 7 employees standing around directing and assisting other customers with the self checkouts. This is obviously not a staffing issue as there were plenty of staff to help. This is simply a management issue that hopefully gets fixed soon. If this is the future and direction that BJ's is heading, I will not be back.
Matt Scheller
I left your Chambersburg location extremely p.o. If the next time I have to use the self checkout you will be putting my entire cart away and I will travel to Hagerstown Sam's club. You had 6 people standing around doing nothing, one guy dancing and me and my family scanning and loading our things. As a store like the products and prices, but if you don't change the checkout process we will not be back.
Great selection of cakes, cookies, pastries and bread! Prices are the best and everything is so fresh inside. This is the best grocery store to buy a birthday cake
Atmosphere: 5
Food: 5
Service: 5
I was there this week, the Meat Dept was a wreck. Dirty cases, and there was not much to choose from. Not usually like that.
best cherry cheesecake in the sampler!!
Apparently you can only get gas with your physical card? News to me. Why have a mobile app card if you can’t use it when getting gas aka the most convenient time to have a mobile app with a card. Then the lady working the gas station said if I didn’t have my physical card on me, I would have to go into the store to get a new one! when all I needed was GAS, had my card on app to prove I was a PAYING member, over some gas????????? Back to Sams club it is
Apparently you can only get gas with your physical card? News to me. Why have a mobile app card if you can’t use it when getting gas aka the most convenient time to have a mobile app with a card. Then the lady working the gas station said if I didn’t have my physical card on me, I would have to go into the store to get a new one! when all I needed was GAS, had my card on app to prove I was a PAYING member, over some gas????????? Back to Sams club it is 🧚🏼♀️✨
went in got what I needed, got wrong product by mistake, gal came up got me the correct one ,paid and left, rotisserie chicken was good that I got too
great products great prices great people
Worst customer service! Placed an online order to pick up. When I arrived they gave me my slip showing charge for all items and told me to find the bin with my items. I found the bin and it was missing an item. I went back to customer service and the guy acted like I was inconveniencing him. He lookEd up the item and said they didn’t have it. I asked for a refund and told him I was upset that they hadn’t informed me of the issue and processed the refund when I fist asked for
Big shoutout to Chambersburg BJ’s club!! Went to customer service to see what I needed to do to get the 4 month free healthcare worker membership. She signed me up right then and there with a smile and made it super simple and fast!! Thank you for this generous offer during these trying times....I greatly appreciate it
Clean store, nice employees, I love the store
Restaurantji Recommends
They always have a clean place and stocked very well
I recently purchased $2400.00 worth of TV's from BJ'
Customer service should supersede policy. I bought 2 tickets to AMC theater and a $10 gift certificate for $25.99. ASSUMING I was getting a “dealâ€, only to go to the mall and learn that tickets are only $6.99 a piece. I would LOOSE money by using this! I expected BJ's to do the right thing and refund my money. No refund- “it is their policy to not refund gift certificates. “ “ It's not their fault AMC reduced their prices. “ “It's a third party vendor.†None of these excuses show customer appreciation and definitely not discount shopping. Regardless of your policy- right is right and I will not be back. Disappointed-
Whoever came up with the idea of “self checkout†needs fired! I came in on Sunday 7/15 at 4:19pm. When I wanted to checkout, I was directed to a self checkout register. I looked around and saw 7 employees standing around directing and assisting other customers with the self checkouts. This is obviously not a staffing issue as there were plenty of staff to help. This is simply a management issue that hopefully gets fixed soon. If this is the future and direction that BJ's is heading, I will not be back.
I left your Chambersburg location extremely p.o. If the next time I have to use the self checkout you will be putting my entire cart away and I will travel to Hagerstown Sam's club. You had 6 people standing around doing nothing, one guy dancing and me and my family scanning and loading our things. As a store like the products and prices, but if you don't change the checkout process we will not be back.
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