It’s taking way too long to order in the drive-thru.
Cindy Burgener
Broccoli & Cheese Soup was to die for!! Asiago Chicken Sandwich made special by adding increasing protein… add steak 🥩 + add bacon 🥓 YUMMY!!! ABSOLUTELY DELICIOUS!!
Dietary restrictions: There is a vast array of options for folks with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Chips
Lisa Wayland
Love this location. Especially the staff! The manager, Randy, is amazing 👏 He's constantly pitching in when they are busy. The other staff are kind and attentive. Sue, the catering manager, has catered food for my job in the past and always does an excellent job. Keep up the good work 👌
Atmosphere: 5
Food: 5
Service: 5
Darlene Weaver
The meal was good. I got a sandwich and soup. They gave me bread on the side. Way to much bread if you get a sandwich.
Atmosphere: 5
Service: 5
Recommended dishes: Grilled Cheese
Landon Backenstoes
Not quite as calm as Starbucks, but the food is always on point. However, I asked the employee working where to pick up my food, and we just kinda stood there in awkward silence, but it was a great place!!!
Atmosphere: 4
Food: 5
Service: 3
Lindsay Johnson
Don’t come here if you want your food made right the first time.
Atmosphere: 3
Food: 2
Service: 1
Grace Kober
Maybe if your staff are going to blatantly speak poorly about the customers they are serving, they do it a little quieter. It’s severely unprofessional. My sandwiches came loose in the bag with no wrapping and they tasted like I felt: Sad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
William Dodd
To go order was not wrapped, was instead placed on a plate on the counter. Had to wrap it up myself and it came unwrapped in the bag so when I got home it was just a loose sandwich in a bag. Also, am older cashier was overheard saying rude things about a customer. Haven't been here in a year and I doubt I will come again. I've been in restaurant management for half a decade and this was unacceptable.
Atmosphere: 4
Food: 1
Service: 1
Heather Guarriello
Staff was mean to my friend while picking up food.
Atmosphere: 1
Food: 4
Service: 1
Alicia Stern
Cashier didn't ask if it was in store or to go and placed it for in store. I needed it to go and was forced to wrap my own sandwiches. Cashier was also overheard talking smack about me while waiting on a friend's order, which they forget croutons for.
Had to wrap my own to go sandwiches because they just put them on plates at the window and walked away. Literally the worst service I've ever seen. Restaurant was dirty. Portions small for the price. Never again.
Atmosphere: 1
Food: 1
Service: 1
Michael J. Metzger
Ah, Panera Bread Chambersburg. On their website, you can apparently order and pay for begals and other items up to a week ahead of time and then pick your order up at a specific day or time as noted on your order. My lovely wife did just this for me. However, when she went to pick my begals up, she went to where you pick your order up, and it was not there, after like I mentioned earlier, she had already paid for it. When she asked about where our order of begals were, they told her that it was not completely filled, that it was missing 2 begals and that they could substitute them with something else, i.e., another type of pastry. Well, not to sound like a spoiled brat, but I didn't order any other pastries I ordered begals because I wanted begals. So when she told them this, they said that their policy is that they don't fill orders first when they get their delivery they just make sales and then fill the orders after or with what is left. My question is, if this is your policy, why would you let people make orders ahead of time if you're not going to fill them or be able to fill them because these said orders come second to regular sales. This is a bad policy, I hope all of your restaurant locations do not do business this way. Thanks for nothing, Panera Chambersburg.
Atmosphere: 1
Food: 1
Service: 1
Gilbert La Bestia Morales
Went with my wife, order thru the app and pick up at the drive thru… and notice that my drink have dirt at the bottom of the cup… disgusting and will never go there again seeing that there is dirty on the equipments or employees hands that handle the food… disgusting and money lose….
Food: 1
vince martz
Loved it.
Atmosphere: 5
Food: 5
Service: 5
Dessirae Martin-Jones
The consistency of their cheddar broccoli soup is not always the same. It’s sometimes really thin and other times thick.
It’s taking way too long to order in the drive-thru.
Broccoli & Cheese Soup was to die for!! Asiago Chicken Sandwich made special by adding increasing protein… add steak 🥩 + add bacon 🥓 YUMMY!!! ABSOLUTELY DELICIOUS!!
Dietary restrictions: There is a vast array of options for folks with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Chips
Love this location. Especially the staff! The manager, Randy, is amazing 👏 He's constantly pitching in when they are busy. The other staff are kind and attentive. Sue, the catering manager, has catered food for my job in the past and always does an excellent job. Keep up the good work 👌
Atmosphere: 5
Food: 5
Service: 5
The meal was good. I got a sandwich and soup. They gave me bread on the side. Way to much bread if you get a sandwich.
Atmosphere: 5
Service: 5
Recommended dishes: Grilled Cheese
Not quite as calm as Starbucks, but the food is always on point. However, I asked the employee working where to pick up my food, and we just kinda stood there in awkward silence, but it was a great place!!!
Atmosphere: 4
Food: 5
Service: 3
Don’t come here if you want your food made right the first time.
Atmosphere: 3
Food: 2
Service: 1
Maybe if your staff are going to blatantly speak poorly about the customers they are serving, they do it a little quieter. It’s severely unprofessional. My sandwiches came loose in the bag with no wrapping and they tasted like I felt: Sad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
To go order was not wrapped, was instead placed on a plate on the counter. Had to wrap it up myself and it came unwrapped in the bag so when I got home it was just a loose sandwich in a bag. Also, am older cashier was overheard saying rude things about a customer. Haven't been here in a year and I doubt I will come again. I've been in restaurant management for half a decade and this was unacceptable.
Atmosphere: 4
Food: 1
Service: 1
Staff was mean to my friend while picking up food.
Atmosphere: 1
Food: 4
Service: 1
Cashier didn't ask if it was in store or to go and placed it for in store. I needed it to go and was forced to wrap my own sandwiches. Cashier was also overheard talking smack about me while waiting on a friend's order, which they forget croutons for.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Had to wrap my own to go sandwiches because they just put them on plates at the window and walked away. Literally the worst service I've ever seen. Restaurant was dirty. Portions small for the price. Never again.
Atmosphere: 1
Food: 1
Service: 1
Ah, Panera Bread Chambersburg. On their website, you can apparently order and pay for begals and other items up to a week ahead of time and then pick your order up at a specific day or time as noted on your order. My lovely wife did just this for me. However, when she went to pick my begals up, she went to where you pick your order up, and it was not there, after like I mentioned earlier, she had already paid for it. When she asked about where our order of begals were, they told her that it was not completely filled, that it was missing 2 begals and that they could substitute them with something else, i.e., another type of pastry. Well, not to sound like a spoiled brat, but I didn't order any other pastries I ordered begals because I wanted begals. So when she told them this, they said that their policy is that they don't fill orders first when they get their delivery they just make sales and then fill the orders after or with what is left. My question is, if this is your policy, why would you let people make orders ahead of time if you're not going to fill them or be able to fill them because these said orders come second to regular sales. This is a bad policy, I hope all of your restaurant locations do not do business this way. Thanks for nothing, Panera Chambersburg.
Atmosphere: 1
Food: 1
Service: 1
Went with my wife, order thru the app and pick up at the drive thru… and notice that my drink have dirt at the bottom of the cup… disgusting and will never go there again seeing that there is dirty on the equipments or employees hands that handle the food… disgusting and money lose….
Food: 1
Loved it.
Atmosphere: 5
Food: 5
Service: 5
The consistency of their cheddar broccoli soup is not always the same. It’s sometimes really thin and other times thick.
Food: 3
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