I took a dear friend there because they have vegan choices. I also needed to place two take out orders… and that’s when it went downhill very quickly. I asked them if they could bag them separately. They didn’t know if they could do that. The takeout came the same time or dine in arrived. NO THEY DO NOT KNOW HOW TO SEPARATE THE ORDERS. As a matter of fact, the both orders were THROWN into one bag. Salads on top of hot soups the baguettes just thrown loosely in the bag, not wrapped in any type of paper and while my friend waited patiently to eat her soup, I’m running around the restaurant trying to straighten out my takeout order I spent with tip over $95! To the management at the Chambersburg Panera, that is the last time you will see my money spent at your establishment.
Atmosphere: 1
Food: 2
Service: 1
MICHAEL CERMAK SR
Chicken rice soup was really good, BLT was good after I took it home and heated it in my microwave. Was served right from their cooler. Bacon was thick-cut (my favorite cut) but was too hard to bite through the cold hard grease/fat.
Atmosphere: 4
Food: 4
Service: 5
Shannon Devinney
The strawberry lemonade is delicious
Atmosphere: 5
Food: 5
Service: 5
Mars
It’s taking way too long to order in the drive-thru.
Cindy Burgener
Broccoli & Cheese Soup was to die for!! Asiago Chicken Sandwich made special by adding increasing protein… add steak 🥩 + add bacon 🥓 YUMMY!!! ABSOLUTELY DELICIOUS!!
Dietary restrictions: There is a vast array of options for folks with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Chips
Lisa Wayland
Love this location. Especially the staff! The manager, Randy, is amazing 👏 He's constantly pitching in when they are busy. The other staff are kind and attentive. Sue, the catering manager, has catered food for my job in the past and always does an excellent job. Keep up the good work 👌
Atmosphere: 5
Food: 5
Service: 5
Darlene Weaver
The meal was good. I got a sandwich and soup. They gave me bread on the side. Way to much bread if you get a sandwich.
Atmosphere: 5
Service: 5
Recommended dishes: Grilled Cheese
Landon Backenstoes
Not quite as calm as Starbucks, but the food is always on point. However, I asked the employee working where to pick up my food, and we just kinda stood there in awkward silence, but it was a great place!!!
Don’t come here if you want your food made right the first time.
Atmosphere: 3
Food: 2
Service: 1
Grace Kober
Maybe if your staff are going to blatantly speak poorly about the customers they are serving, they do it a little quieter. It’s severely unprofessional. My sandwiches came loose in the bag with no wrapping and they tasted like I felt: Sad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
William Dodd
To go order was not wrapped, was instead placed on a plate on the counter. Had to wrap it up myself and it came unwrapped in the bag so when I got home it was just a loose sandwich in a bag. Also, am older cashier was overheard saying rude things about a customer. Haven't been here in a year and I doubt I will come again. I've been in restaurant management for half a decade and this was unacceptable.
Atmosphere: 4
Food: 1
Service: 1
Heather Guarriello
Staff was mean to my friend while picking up food.
Atmosphere: 1
Food: 4
Service: 1
Alicia Stern
Cashier didn't ask if it was in store or to go and placed it for in store. I needed it to go and was forced to wrap my own sandwiches. Cashier was also overheard talking smack about me while waiting on a friend's order, which they forget croutons for.
Food is too pricey for the portions
Atmosphere: 4
Food: 4
Service: 4
Coffee, bagel and breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
I took a dear friend there because they have vegan choices. I also needed to place two take out orders… and that’s when it went downhill very quickly. I asked them if they could bag them separately. They didn’t know if they could do that. The takeout came the same time or dine in arrived. NO THEY DO NOT KNOW HOW TO SEPARATE THE ORDERS. As a matter of fact, the both orders were THROWN into one bag. Salads on top of hot soups the baguettes just thrown loosely in the bag, not wrapped in any type of paper and while my friend waited patiently to eat her soup, I’m running around the restaurant trying to straighten out my takeout order I spent with tip over $95! To the management at the Chambersburg Panera, that is the last time you will see my money spent at your establishment.
Atmosphere: 1
Food: 2
Service: 1
Chicken rice soup was really good, BLT was good after I took it home and heated it in my microwave. Was served right from their cooler. Bacon was thick-cut (my favorite cut) but was too hard to bite through the cold hard grease/fat.
Atmosphere: 4
Food: 4
Service: 5
The strawberry lemonade is delicious
Atmosphere: 5
Food: 5
Service: 5
It’s taking way too long to order in the drive-thru.
Broccoli & Cheese Soup was to die for!! Asiago Chicken Sandwich made special by adding increasing protein… add steak 🥩 + add bacon 🥓 YUMMY!!! ABSOLUTELY DELICIOUS!!
Dietary restrictions: There is a vast array of options for folks with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Chips
Love this location. Especially the staff! The manager, Randy, is amazing 👏 He's constantly pitching in when they are busy. The other staff are kind and attentive. Sue, the catering manager, has catered food for my job in the past and always does an excellent job. Keep up the good work 👌
Atmosphere: 5
Food: 5
Service: 5
The meal was good. I got a sandwich and soup. They gave me bread on the side. Way to much bread if you get a sandwich.
Atmosphere: 5
Service: 5
Recommended dishes: Grilled Cheese
Not quite as calm as Starbucks, but the food is always on point. However, I asked the employee working where to pick up my food, and we just kinda stood there in awkward silence, but it was a great place!!!
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Don’t come here if you want your food made right the first time.
Atmosphere: 3
Food: 2
Service: 1
Maybe if your staff are going to blatantly speak poorly about the customers they are serving, they do it a little quieter. It’s severely unprofessional. My sandwiches came loose in the bag with no wrapping and they tasted like I felt: Sad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
To go order was not wrapped, was instead placed on a plate on the counter. Had to wrap it up myself and it came unwrapped in the bag so when I got home it was just a loose sandwich in a bag. Also, am older cashier was overheard saying rude things about a customer. Haven't been here in a year and I doubt I will come again. I've been in restaurant management for half a decade and this was unacceptable.
Atmosphere: 4
Food: 1
Service: 1
Staff was mean to my friend while picking up food.
Atmosphere: 1
Food: 4
Service: 1
Cashier didn't ask if it was in store or to go and placed it for in store. I needed it to go and was forced to wrap my own sandwiches. Cashier was also overheard talking smack about me while waiting on a friend's order, which they forget croutons for.
Atmosphere: 1
Food: 4
Service: 1
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