Drinks took 10+ minutes to receive each time. The Long Island had no balance/flavor, just way too strong. Salmon was overcooked. Shrimp linguine was bland. Shrimp scampi was a little rubbery. Steak had no favor and was overcooked. Server was sweet, but didn't check back enough, so we ran out of drinks several times. Just very unimpressed, especially for the cost. The biscuits and appetizers were the best part of the meal, and that's just unacceptable. Do yourself a favor and go ANYWHERE else, for better everything.
Atmosphere: 4
Food: 1
Service: 3
Shane Anderson
Pleasant experience.. Ordered Wednesday special, Lobster tail & Sirloin $24.99. Delicious and would definitely order it again . Service was excellent
Atmosphere: 5
Food: 5
Service: 5
Anne Kennedy
Ebony made our experience extraordinary! She went above and beyond! We would come back just for her!
Atmosphere: 5
Food: 5
Service: 5
Brittany Hinton
My husband and I held our wedding reception here, and it was AMAZING. Our server Cheyenne was so sweet and ON IT! Our orders were accurate (and prompt considering our large group size), and all the staff was so kind and welcoming. They really helped make a special day even more incredible.
We will definitely dine here again.
Atmosphere: 5
Food: 5
Service: 5
Vicki Stowe
I don’t like to leave bad reviews, but this one is warranted and it’s the only way I can communicate this without a trip back to the restaurant. We had 3 Red Lobster gift cards given to us for Christmas, and decided to use them tonight at this location. First I tried to place an order online, but realized that I couldn’t add all 3 gift cards to pay for the order, so I called. First, I got an AI Bot who took my entire order. I successfully answered all of the questions about the sides we wanted, and at the end, the bot told me it was having trouble understanding, so it transferred me to an agent. I was then transferred to an agent from an outsourced company overseas. When I tried to place the order with them, I explained that there is a shellfish allergy for the person getting the parmesan crusted chicken and asked if they can put a note on the order for that. I was then told that they had to transfer me to the manager at the restaurant. I was transferred, somebody answered, and told me they had to get somebody else for me to talk to. That person got on the phone, took my order, and I asked if I could pick it up at 7 PM. They confirmed and said that they will let the kitchen know about the allergy. We were all set,…or so I thought. I arrived at 7:00 and stood at the pick up area for about five minutes with no one in sight, so I walked through the restaurant until I found somebody. After another five minutes of waiting, someone came out and asked me what I ordered. I said it was 1 order for blackened salmon, and another order for parmesean crusted chicken. They told me they didn’t get any order. Fantastic! So I placed the order “again”, paid with my gift cards, and asked how long it would be. I was told that it would be about 7 or 8 minutes. I waited for almost a half hour, but whatever, at least I got my order. I drove the 20 minutes back to my house, and when I got home, my salmon order was missing the side order of brussel sprouts! I called back to tell the manager, but of course, I was back to square one with their wonderful phone system. I sat there listening to hold music, and within 10 minutes of no one answering, I heard 10 times how important my call was and that somebody would be with me shortly. After that 10 minutes, I finally hung up. This has been an absolute circus, and here is a picture of my order. As you can see, they didn’t even give me a lemon to season this bland salmon with. Looks appetizing, right? Lol. This is literally what I got after all that, and I even gave a tip! Needless to say, this is the LAST time I will ever visit this restaurant. Had it not been for the gift cards, I would’ve given up. The next time I order out, I’ll be going to Texas Roadhouse at the next exit!
Atmosphere: 4
Food: 3
Service: 1
Taylor Harrison
Sophia was fantastic in every way. We’ll definitely be back to see her!
Atmosphere: 5
Food: 5
Service: 5
Kathy
Well its Red Lobster i wasn't expecting much. Server was nice, food was sad, i did like the potato, thats it
Melinda Walter
Celebrating our 25th wedding anniversary, we had a delightful experience at Red Lobster in Chambersburg. We had four courses and each were delicious, and we even had lunch for the next day. Our server, Ebony, was attentive, personable, and suggested yummy menu options and made us aware of the special of the day (which my husband had). Overall, we had an excellent experience and highly recommend Red Lobster in Chambersburg, and the staff.
Atmosphere: 5
Food: 5
Service: 5
Lisa Azary
12/14/2025. 5 of us ate there. First my husband ordered a Cabernet. They served a Riesling. When we said he had ordered a Cabernet the server said it’s the same as Riesling. Showed her the menu. Explained one is red one is white. So she went and got the correct wine. Next I ordered the grilled salmon which is described as having garlic butter. I’m not kidding a rock hard piece of burnt salmon was served. It looked like charcoal. I sent it back. The replacement was served cooked correctly but no seasoning or garlic butter. Everyone else had finished eating by then I just ate it. 2 people in our party got home and were struck w GI symptoms. Service was extremely slow. Not many people there eating. It was an awful experience.
Food took awhile and was cold. Heat was not working so it was cold. Waitress made do best she could.
chaz pettner
Ebony was a great experiance and a beautiful server .. great
Atmosphere: 5
Food: 5
Service: 5
Barnhart and Son Tree Service
Our waitress was very kind, helpful, and got all our orders correct in a large group of people. The wait time for our food was short and overall a good experience!
Atmosphere: 5
Food: 5
Service: 5
Stacy Marie
We had Robbie and she is the absolute best!! We’ve had her numerous times over the years and when I saw she was our waitress this evening, it made my whole night!!
Very nice!!!
Atmosphere: 5
Food: 5
Service: 5
Drinks took 10+ minutes to receive each time. The Long Island had no balance/flavor, just way too strong. Salmon was overcooked. Shrimp linguine was bland. Shrimp scampi was a little rubbery. Steak had no favor and was overcooked. Server was sweet, but didn't check back enough, so we ran out of drinks several times. Just very unimpressed, especially for the cost. The biscuits and appetizers were the best part of the meal, and that's just unacceptable. Do yourself a favor and go ANYWHERE else, for better everything.
Atmosphere: 4
Food: 1
Service: 3
Pleasant experience.. Ordered Wednesday special, Lobster tail & Sirloin $24.99. Delicious and would definitely order it again . Service was excellent
Atmosphere: 5
Food: 5
Service: 5
Ebony made our experience extraordinary! She went above and beyond! We would come back just for her!
Atmosphere: 5
Food: 5
Service: 5
My husband and I held our wedding reception here, and it was AMAZING. Our server Cheyenne was so sweet and ON IT! Our orders were accurate (and prompt considering our large group size), and all the staff was so kind and welcoming. They really helped make a special day even more incredible.
We will definitely dine here again.
Atmosphere: 5
Food: 5
Service: 5
I don’t like to leave bad reviews, but this one is warranted and it’s the only way I can communicate this without a trip back to the restaurant. We had 3 Red Lobster gift cards given to us for Christmas, and decided to use them tonight at this location. First I tried to place an order online, but realized that I couldn’t add all 3 gift cards to pay for the order, so I called. First, I got an AI Bot who took my entire order. I successfully answered all of the questions about the sides we wanted, and at the end, the bot told me it was having trouble understanding, so it transferred me to an agent. I was then transferred to an agent from an outsourced company overseas. When I tried to place the order with them, I explained that there is a shellfish allergy for the person getting the parmesan crusted chicken and asked if they can put a note on the order for that. I was then told that they had to transfer me to the manager at the restaurant. I was transferred, somebody answered, and told me they had to get somebody else for me to talk to. That person got on the phone, took my order, and I asked if I could pick it up at 7 PM. They confirmed and said that they will let the kitchen know about the allergy. We were all set,…or so I thought. I arrived at 7:00 and stood at the pick up area for about five minutes with no one in sight, so I walked through the restaurant until I found somebody. After another five minutes of waiting, someone came out and asked me what I ordered. I said it was 1 order for blackened salmon, and another order for parmesean crusted chicken. They told me they didn’t get any order. Fantastic! So I placed the order “again”, paid with my gift cards, and asked how long it would be. I was told that it would be about 7 or 8 minutes. I waited for almost a half hour, but whatever, at least I got my order. I drove the 20 minutes back to my house, and when I got home, my salmon order was missing the side order of brussel sprouts! I called back to tell the manager, but of course, I was back to square one with their wonderful phone system. I sat there listening to hold music, and within 10 minutes of no one answering, I heard 10 times how important my call was and that somebody would be with me shortly. After that 10 minutes, I finally hung up. This has been an absolute circus, and here is a picture of my order. As you can see, they didn’t even give me a lemon to season this bland salmon with. Looks appetizing, right? Lol. This is literally what I got after all that, and I even gave a tip! Needless to say, this is the LAST time I will ever visit this restaurant. Had it not been for the gift cards, I would’ve given up. The next time I order out, I’ll be going to Texas Roadhouse at the next exit!
Atmosphere: 4
Food: 3
Service: 1
Sophia was fantastic in every way. We’ll definitely be back to see her!
Atmosphere: 5
Food: 5
Service: 5
Well its Red Lobster i wasn't expecting much. Server was nice, food was sad, i did like the potato, thats it
Celebrating our 25th wedding anniversary, we had a delightful experience at Red Lobster in Chambersburg. We had four courses and each were delicious, and we even had lunch for the next day. Our server, Ebony, was attentive, personable, and suggested yummy menu options and made us aware of the special of the day (which my husband had). Overall, we had an excellent experience and highly recommend Red Lobster in Chambersburg, and the staff.
Atmosphere: 5
Food: 5
Service: 5
12/14/2025. 5 of us ate there. First my husband ordered a Cabernet. They served a Riesling. When we said he had ordered a Cabernet the server said it’s the same as Riesling. Showed her the menu. Explained one is red one is white. So she went and got the correct wine.
Next I ordered the grilled salmon which is described as having garlic butter. I’m not kidding a rock hard piece of burnt salmon was served. It looked like charcoal. I sent it back. The replacement was served cooked correctly but no seasoning or garlic butter. Everyone else had finished eating by then I just ate it. 2 people in our party got home and were struck w GI symptoms. Service was extremely slow. Not many people there eating. It was an awful experience.
Restaurantji Recommends
Food is okay, but waiting tooooo long.
Food took awhile and was cold. Heat was not working so it was cold. Waitress made do best she could.
Ebony was a great experiance and a beautiful server .. great
Atmosphere: 5
Food: 5
Service: 5
Our waitress was very kind, helpful, and got all our orders correct in a large group of people. The wait time for our food was short and overall a good experience!
Atmosphere: 5
Food: 5
Service: 5
We had Robbie and she is the absolute best!! We’ve had her numerous times over the years and when I saw she was our waitress this evening, it made my whole night!!
Atmosphere: 5
Food: 5
Service: 5
Loading...