Did not follow instructions. They did not add any sauces in our tuna sandwiches. The steak and cheese initially had a lot of sauce in the first bite, but then had no sauce.
Atmosphere: 2
Food: 1
Service: 2
Kathryn Leonarczyk
Bread is literally RAW dough. Absolutely disgusting.
Food: 1
Christianne Williams
If 0 stars were an options that's what I'd choose. Went and had a pleasant experience with the young lady that made my order but unfortunately she left my cookies out of my bag after I asked if they were in there. I called back and spoke with the manager and she was so disgustingly rude. She offered no remedy and asked me to repeat what I ordered several times and clearly did not care. After being irritated that she kept having ne repeat my order and not offering a solution I asked her for the district managers or owners information and she hung the phone up on me. Although the girl that made the mistake was very nice when I was in the store, the managers crass and negative attitude over the phone completely overshadowed that. Very unprofessional management.
Atmosphere: 1
Food: 1
Service: 1
Sunita Ramroop
SLOW & RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
Christina Thomas
Would give zero stars if possible. I placed an online order and was charged. I went too pick up my order they said there was no oder check norland I checked norland no order. There's nobody too talk to online either my subway account even says no recent orders as well. I tried to resolve my card won't refund either because it's pending so I'm out money and food.
Atmosphere: 1
Food: 1
Service: 1
Tina Sullivan
The skimpy on tuna!! I've never got a sub from subway that was that skimpy.very poor sub? no a/c not working
Atmosphere: 3
Food: 2
Service: 3
Cassidy Cook (Cass)
Guy with curly black hair keeps getting scheduled to be by himself, he keeps himself professional about it tho. Im sure hes meant to be a closer as well. And the mobile orders are still turned on. Please give this guy a raise or somethin. And schedule more peeps.
Atmosphere: 4
Food: 5
Service: 4
ydoow
The subs are always made well. Fresh ingredients and fast service. Not much decor but it's a great place for quick take-out. I go there frequently and I'm never disapointed
ricky ricardo
Thursday, December 28, 5:21pm stopped at location for veggie sub. Employee named Angie handled order. Employee displayed uncordial attitude and lack of attentive listening skills. In terms of food items found to be fresh quality. Recommend staff undergo remedial training in customer service skills regardless of age bracket. Clearly consumers place value on demeanor of staff toward decision for repeat business.
Atmosphere: 4
Food: 5
Service: 3
Millard Lampley
Mike and Sue were awesome. Served our meal with great care and attention. Both were pleasantly chatty and their customer service was on point. I will definitely eat here more often moving forward. Thanks for the great dinner.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak & Cheese Footlong Pro Double Protein, Steak & Cheese 6 Inch Regular Sub
Arrived about 5:20 pm. Counter person bearing name on necklace as "Angie" prepared my order. It appeared this employee displayed a negative demeanor and inattentive listening skills. Several times the order was repeated and she responded uninformed to questions about the condiments. It's quite possible she was a new employee or simply requires remedial training in customer service skills. Otherwise the food quality was good.
Isaiah Lynch
Service was great however and maybe this was just a one time thing but alot of the vegetables looked and tasted like they were going bad. My lettuce was weird cucumbers were bad but that's pretty much it. It tasted like a school lunch.
Atmosphere: 5
Food: 1
Service: 4
Donna Smith
I placed an online order and I was told exactly when my order would be ready for pick up! No unnecessary waiting. There’s an option to TIP your sandwich artist, and I recommend you do because our sandwiches were outstanding! Full and worth every penny we paid!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese Footlong Pro Double Protein, Oven Roasted Turkey Footlong Regular Sub, Rotisserie-Style Chicken, The Mexicali Footlong Pro Double Protein
M and M
Come on subway where is the meat.??? Not worth the money at all..!!
Food: 1
Jaime Aubright
Best Subway in Franklin County, puts the ones in Waynesboro to shame.
Did not follow instructions. They did not add any sauces in our tuna sandwiches. The steak and cheese initially had a lot of sauce in the first bite, but then had no sauce.
Atmosphere: 2
Food: 1
Service: 2
Bread is literally RAW dough. Absolutely disgusting.
Food: 1
If 0 stars were an options that's what I'd choose. Went and had a pleasant experience with the young lady that made my order but unfortunately she left my cookies out of my bag after I asked if they were in there. I called back and spoke with the manager and she was so disgustingly rude. She offered no remedy and asked me to repeat what I ordered several times and clearly did not care. After being irritated that she kept having ne repeat my order and not offering a solution I asked her for the district managers or owners information and she hung the phone up on me. Although the girl that made the mistake was very nice when I was in the store, the managers crass and negative attitude over the phone completely overshadowed that. Very unprofessional management.
Atmosphere: 1
Food: 1
Service: 1
SLOW & RUDE!!!!
Atmosphere: 1
Food: 1
Service: 1
Would give zero stars if possible. I placed an online order and was charged. I went too pick up my order they said there was no oder check norland I checked norland no order. There's nobody too talk to online either my subway account even says no recent orders as well. I tried to resolve my card won't refund either because it's pending so I'm out money and food.
Atmosphere: 1
Food: 1
Service: 1
The skimpy on tuna!! I've never got a sub from subway that was that skimpy.very poor sub? no a/c not working
Atmosphere: 3
Food: 2
Service: 3
Guy with curly black hair keeps getting scheduled to be by himself, he keeps himself professional about it tho. Im sure hes meant to be a closer as well. And the mobile orders are still turned on. Please give this guy a raise or somethin. And schedule more peeps.
Atmosphere: 4
Food: 5
Service: 4
The subs are always made well. Fresh ingredients and fast service. Not much decor but it's a great place for quick take-out. I go there frequently and I'm never disapointed
Thursday, December 28, 5:21pm stopped at location for veggie sub. Employee named Angie handled order. Employee displayed uncordial attitude and lack of attentive listening skills. In terms of food items found to be fresh quality. Recommend staff undergo remedial training in customer service skills regardless of age bracket. Clearly consumers place value on demeanor of staff toward decision for repeat business.
Atmosphere: 4
Food: 5
Service: 3
Mike and Sue were awesome. Served our meal with great care and attention. Both were pleasantly chatty and their customer service was on point. I will definitely eat here more often moving forward. Thanks for the great dinner.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak & Cheese Footlong Pro Double Protein, Steak & Cheese 6 Inch Regular Sub
Restaurantji Recommends
Arrived about 5:20 pm. Counter person bearing name on necklace as "Angie" prepared my order. It appeared this employee displayed a negative demeanor and inattentive listening skills. Several times the order was repeated and she responded uninformed to questions about the condiments. It's quite possible she was a new employee or simply requires remedial training in customer service skills. Otherwise the food quality was good.
Service was great however and maybe this was just a one time thing but alot of the vegetables looked and tasted like they were going bad. My lettuce was weird cucumbers were bad but that's pretty much it. It tasted like a school lunch.
Atmosphere: 5
Food: 1
Service: 4
I placed an online order and I was told exactly when my order would be ready for pick up! No unnecessary waiting. There’s an option to TIP your sandwich artist, and I recommend you do because our sandwiches were outstanding! Full and worth every penny we paid!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese Footlong Pro Double Protein, Oven Roasted Turkey Footlong Regular Sub, Rotisserie-Style Chicken, The Mexicali Footlong Pro Double Protein
Come on subway where is the meat.??? Not worth the money at all..!!
Food: 1
Best Subway in Franklin County, puts the ones in Waynesboro to shame.
Atmosphere: 5
Food: 5
Service: 5
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