Best sushi spot in Exton by a mile. Been going here for years with my family and can consistently guarantee great food / service. My favorite is the caterpillar roll. The woman who runs this establishment (don’t know her name unfortunately) is very sweet. 5/5.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Neela Pifer
Very excellent dining experience, kind and fast service and very good food! Definitely recommend the gyoza soup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Sallie L. Sharer
My husband and I got terribly sick with food poisoning several hours after eating sushi here. I’ve never gotten sick from sushi before. Will not be returning as not only was something terribly wrong with the sushi, but the pad Thai was awful and bland.
Food: 1
R D
I am a delivery driver for multiple apps and I despise this establishment with passion. Unfortunately, I live in the area and they receive a fair share of orders so I end up there at least once a week. However,It’s like a combination of bad juju for delivery drivers. First of all, the staff is disrespectful towards drivers, which is always an indication that they’re just not nice people. Whereas when a customer walks in, they are able to pull off the disingenuous smile and greeting, once they recognize your face as a driver, you get ignored as soon as you walk in. It makes you feel inferior to say the least.SECOND major issue is the timing of their orders. They take beyond what is considered a reasonable timeframe. For example, DD promises the order at 6:30p and it isn’t ready until 7:15, on average. I believe this is happening for one and only reason that they do NOT prioritize the delivery orders. They figure, they’ve been paid for, why rush. The second layer to this is that the customer is waiting for their dinner for over 2 hours in some cases. Occasionally, the customer feels bad enough for the driver and ends up throwing in an extra $20 for the wait but this is bad business all around.Of course, the restaurant doesn’t care.There is a place nearby which is also a Japanese themed restaurant that is very kind to the drivers, often offering free cup of miso or a drink on the house. I use them as a barometer for what a caring business ownership looks like. After all WE help them make more money and get the least amount of appreciation which is heartbreaking.I am all about supporting small businesses but I will never order or dine from Murasaki.
Joe F
This was the 3rd time I've eaten there with friends. Food and service are excellent. That's why we are repeat customers!
Atmosphere: 5
Food: 5
Service: 5
Sam
it was sooo good
Dana Ciffarelli
extremely slow service and slow kitchen and overpriced
Atmosphere: 1
Food: 1
Service: 1
Muhammad Ashurov
0 star The problem is that when you come to pick up your delivery, they take so long to prepare, you wait about 30 minutes more.
Atmosphere: 1
Food: 1
Service: 1
melissa peck
Murasaki was wonderful at accommodating gluten free food for us and patient while we checked what food / sauces could be made gluten free. The food was delicious as
We wanted to love this restaurant so badly as it's close to our children, but waiting over 1.5hrs for two simple rolls, pad thai, and 2 kid soups is a bit much. We've tried it twice. This business cannot thrive with one waitress, one teenager at the phone, and one sushi chef. There was only one chef in the kitchen both times we had a family meal here. It's not sustainable and it's not safe if food is rushed. We loved the waitress, but it's too stressful of an experience.
Atmosphere: 3
Food: 5
Service: 2
Vince Bono
Food is great but service is very slow. Ordered sushi and given a time of 45 minutes (seems a little long but ok). Get there and told at least another 10 minutes. Finally get my order over an hour after ordering. This seems consistent every time I go.
Atmosphere: 3
Food: 4
Service: 1
Dean A
The sushi and sashimi was fresh and delicious, service was wonderful and the atmosphere was really nice with the beautiful lighting. Will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Sashimi
Sly
Food is great but the service is extremely slow and unreliable (not exaggerating). You go there 45 mins to an hour after ordering and sit there in the lobby waiting for another 15-20 minutes. You order on grubhub and multiple drivers wind up leaving because it's such a waste of time. I've spent upwards of $150-200/ordering 2-3x a month from here over the past few years, so this isn't some one off experience and I've actually been a good customer for them. Anyway, I'm going to start buying sushi from somewhere more reliable.
Atmosphere: 2
Food: 5
Service: 1
Alex Boynton
I went in the other day for a Bento the Chicken Katsu was amazing with flavor and the Vibe of the restaurant overall was over the top. I was traveling between states and decided to stop by and was worth it 1000%
Don't order online -- forced to add a tip
Best sushi spot in Exton by a mile. Been going here for years with my family and can consistently guarantee great food / service. My favorite is the caterpillar roll. The woman who runs this establishment (don’t know her name unfortunately) is very sweet. 5/5.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Very excellent dining experience, kind and fast service and very good food! Definitely recommend the gyoza soup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
My husband and I got terribly sick with food poisoning several hours after eating sushi here. I’ve never gotten sick from sushi before. Will not be returning as not only was something terribly wrong with the sushi, but the pad Thai was awful and bland.
Food: 1
I am a delivery driver for multiple apps and I despise this establishment with passion. Unfortunately, I live in the area and they receive a fair share of orders so I end up there at least once a week. However,It’s like a combination of bad juju for delivery drivers. First of all, the staff is disrespectful towards drivers, which is always an indication that they’re just not nice people. Whereas when a customer walks in, they are able to pull off the disingenuous smile and greeting, once they recognize your face as a driver, you get ignored as soon as you walk in. It makes you feel inferior to say the least.SECOND major issue is the timing of their orders. They take beyond what is considered a reasonable timeframe. For example, DD promises the order at 6:30p and it isn’t ready until 7:15, on average. I believe this is happening for one and only reason that they do NOT prioritize the delivery orders. They figure, they’ve been paid for, why rush. The second layer to this is that the customer is waiting for their dinner for over 2 hours in some cases. Occasionally, the customer feels bad enough for the driver and ends up throwing in an extra $20 for the wait but this is bad business all around.Of course, the restaurant doesn’t care.There is a place nearby which is also a Japanese themed restaurant that is very kind to the drivers, often offering free cup of miso or a drink on the house. I use them as a barometer for what a caring business ownership looks like. After all WE help them make more money and get the least amount of appreciation which is heartbreaking.I am all about supporting small businesses but I will never order or dine from Murasaki.
This was the 3rd time I've eaten there with friends. Food and service are excellent. That's why we are repeat customers!
Atmosphere: 5
Food: 5
Service: 5
it was sooo good
extremely slow service and slow kitchen and overpriced
Atmosphere: 1
Food: 1
Service: 1
0 star The problem is that when you come to pick up your delivery, they take so long to prepare, you wait about 30 minutes more.
Atmosphere: 1
Food: 1
Service: 1
Murasaki was wonderful at accommodating gluten free food for us and patient while we checked what food / sauces could be made gluten free. The food was delicious as
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Pad Thai
Restaurantji Recommends
We wanted to love this restaurant so badly as it's close to our children, but waiting over 1.5hrs for two simple rolls, pad thai, and 2 kid soups is a bit much. We've tried it twice. This business cannot thrive with one waitress, one teenager at the phone, and one sushi chef. There was only one chef in the kitchen both times we had a family meal here. It's not sustainable and it's not safe if food is rushed. We loved the waitress, but it's too stressful of an experience.
Atmosphere: 3
Food: 5
Service: 2
Food is great but service is very slow. Ordered sushi and given a time of 45 minutes (seems a little long but ok). Get there and told at least another 10 minutes. Finally get my order over an hour after ordering. This seems consistent every time I go.
Atmosphere: 3
Food: 4
Service: 1
The sushi and sashimi was fresh and delicious, service was wonderful and the atmosphere was really nice with the beautiful lighting. Will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Sashimi
Food is great but the service is extremely slow and unreliable (not exaggerating). You go there 45 mins to an hour after ordering and sit there in the lobby waiting for another 15-20 minutes. You order on grubhub and multiple drivers wind up leaving because it's such a waste of time. I've spent upwards of $150-200/ordering 2-3x a month from here over the past few years, so this isn't some one off experience and I've actually been a good customer for them. Anyway, I'm going to start buying sushi from somewhere more reliable.
Atmosphere: 2
Food: 5
Service: 1
I went in the other day for a Bento the Chicken Katsu was amazing with flavor and the Vibe of the restaurant overall was over the top. I was traveling between states and decided to stop by and was worth it 1000%
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup