The quality of products are impeccable and If you want chocolate in the summer this is the place. I have ordered about a 100lbs of chocolate this summer and each delivery the chocolate was not even a little melted. As a small business owner this is a really big deal! Customer for life here!
Melissa Nicosia
Love this company! Orders are always shipped so quickly, even through out busy season. I have been using them for my business for over a year and a half now and plan to continuing ordering from them. All their chocolate is amazing. I’m about to try their caramel for the first time this weekend.
Christine J
Hands down the BEST chocolate supply company. Unbeatable prices AND quality! Customer service is so friendly and helpful. Everytime I need help, they do their best to help. I've been using this company for my chocolate needs, and I'm so happy to have them!
Linda
Purchased Sweet Shoppe line of melts this year instead of Merckens. Wow what a game changer. Even white, which can be difficult, melted with no need for additives to thin it out. Try them you won’t be disappointed. I give them 10⭐️🍫🍫
Melanie Briggs
I am a Canadian and recently purchased Stover’s Sweet Shop melting chocolates. I placed a larger order of their white peppermint blasts and midnight mint flavoured wafers (holiday flavours) plus regular white, milk chocolate and coloured wafers. I am blown away at how easy they were to use and how great they tasted compared to other chocolate I have used. They are just the right amount of sweet. The chocolate is easy to melt and looks smooth, with a nice shiny finish.
I can’t wait to explore more recipes!! I will add photos once finished.
*I sent customer service an email right before I began typing this review asking about shipping terms to Canada. As I was typing this review a call came in from customer service. Talk about prompt! I wish there were more stars to give.
Antoinette Gasiorowski
My daughter has been ordering from S&C for a little over a year. She loves the colour mill line and the array of color choices. She finds that the ultra white merkins are the best choice for all of her chocolate creations. She melts them in the microwave in small increments of time so they don’t burn. They melt to a nice silky consistency. My daughter lives in Tampa, Florida and I live in the Pittsburgh area. Normally she has the chocolate and whatever else needs. The cold packs do the trick and everything is in tact. Her last 2 orders (1 in September and 1 at the end of October) I placed the orders and I picked them up. The customer service was phenomenal. Thank you to all at S&C!!
Julio Bernal
Good place to download Fast and nice and professional staff first come first serve
Anna
I have ordered with S&C before and have always been highly impressed with the product. I haven’t had to utilize customer service until my most recent order. I placed an order in the evening and by the next morning it had shipped! When it arrived, in the middle of summer, there was no cold packaging despite the fact that I added it to my order (paid), so I emailed regarding the issue. Minutes later I received a call concerning the missing cold pack and received a resolution I was happy with. I have always loved ordering from S&C and will continue to do so! Great products and amazing customer service I’ve come to find out. Thank you S&C!!!!!
Chris Lundquist
The have overnight parking and unload is about 1hr great people
Nice and Spice Shop
Be warned that their regular packaging does nothing to protect against temperature in transit. They do offer the option to buy cold packs for an additional purchase so I will admit I did not purchase it for my order because all of my other orders have come in perfect condition. This time I got 3 solid blocks directly from the delivery guy. These did not sit out - it was handed to me from the truck. $250 of chocolate arrived just in solid blocks. I was not expecting a full refund but I did reached out to customer service to see if they could do anything at all and since I did not buy cold packs they told me that nothing can be done for me. It seemed they were not understanding of my situation at all. This is the lesson to me on cold packs but also that they do not value their customers at all or doing anything to maintain a relationship. This was my sole supplier of chocolate and I have spent a lot of money with them which does not seem to hold any merit either. So just be aware if you don't purchase their cold packs and pay the extra astronomical shipping on it all they will tell you that you are out of luck and won't work with you at all even when your $250 order arrives in blocks. Their regular packaging does not protect their items at all so lesson learned and don't make my same mistake or think your continued business with them means anything at all.
This is word for word the response I got:
" I do see that you did not select the cold pack option to protect your chocolate in transit. Since you did not select that option unfortunately there would be nothing that we would be able to do for this order
Thanks "
I wasn't expecting a novel but I do feel like I am not understood or valued.
Learn from my lesson. Buy the cold packs, pay dearly for it to maybe help protect your product, and never reach out to customer service expecting to be valued or that your one time situation is understood.
ALSO - my shipping portion of the total was $62. So none of that $62 goes to actually making sure your items are packaged safely - for that you have to pay extra.
Stover & Co Inc. are real lifesavers. After having a shipping and delivery debacle with another company, I was at my wits end. I have a big weeding cake coming up and no Sweetex to do it with.The sweetest most helpful lady at Stover & Co. listened to my shortening plight and went above and beyond to help me. They have my business forever.
J
Awesome products, great prices, easy pickup......Thank You!!!?
Lisa Smith
Awesome products, great prices, easy pickup......Thank You!!!?
Lalit Mishra
If all shippers were as good as this place is, it would be out of the world experience! In and out in 40 minutes. Thanks management.
Landelfi Hidequel abreu
Very great people, I got there earlier sleep for a couple hours and after unloaded they let me stay until I got my hours back.Space full to back in, first come first serve from 7 am till 2 pm but parking lot very muggy.
The quality of products are impeccable and If you want chocolate in the summer this is the place. I have ordered about a 100lbs of chocolate this summer and each delivery the chocolate was not even a little melted. As a small business owner this is a really big deal! Customer for life here!
Love this company! Orders are always shipped so quickly, even through out busy season. I have been using them for my business for over a year and a half now and plan to continuing ordering from them. All their chocolate is amazing. I’m about to try their caramel for the first time this weekend.
Hands down the BEST chocolate supply company. Unbeatable prices AND quality!
Customer service is so friendly and helpful. Everytime I need help, they do their best to help. I've been using this company for my chocolate needs, and I'm so happy to have them!
Purchased Sweet Shoppe line of melts this year instead of Merckens. Wow what a game changer. Even white, which can be difficult, melted with no need for additives to thin it out. Try them you won’t be disappointed. I give them 10⭐️🍫🍫
I am a Canadian and recently purchased Stover’s Sweet Shop melting chocolates. I placed a larger order of their white peppermint blasts and midnight mint flavoured wafers (holiday flavours) plus regular white, milk chocolate and coloured wafers. I am blown away at how easy they were to use and how great they tasted compared to other chocolate I have used. They are just the right amount of sweet. The chocolate is easy to melt and looks smooth, with a nice shiny finish.
I can’t wait to explore more recipes!! I will add photos once finished.
*I sent customer service an email right before I began typing this review asking about shipping terms to Canada. As I was typing this review a call came in from customer service. Talk about prompt! I wish there were more stars to give.
My daughter has been ordering from S&C for a little over a year. She loves the colour mill line and the array of color choices. She finds that the ultra white merkins are the best choice for all of her chocolate creations. She melts them in the microwave in small increments of time so they don’t burn. They melt to a nice silky consistency.
My daughter lives in Tampa, Florida and I live in the Pittsburgh area. Normally she has the chocolate and whatever else needs. The cold packs do the trick and everything is in tact. Her last 2 orders (1 in September and 1 at the end of October) I placed the orders and I picked them up. The customer service was phenomenal. Thank you to all at S&C!!
Good place to download Fast and nice and professional staff first come first serve
I have ordered with S&C before and have always been highly impressed with the product. I haven’t had to utilize customer service until my most recent order. I placed an order in the evening and by the next morning it had shipped! When it arrived, in the middle of summer, there was no cold packaging despite the fact that I added it to my order (paid), so I emailed regarding the issue. Minutes later I received a call concerning the missing cold pack and received a resolution I was happy with. I have always loved ordering from S&C and will continue to do so! Great products and amazing customer service I’ve come to find out. Thank you S&C!!!!!
The have overnight parking and unload is about 1hr great people
Be warned that their regular packaging does nothing to protect against temperature in transit. They do offer the option to buy cold packs for an additional purchase so I will admit I did not purchase it for my order because all of my other orders have come in perfect condition. This time I got 3 solid blocks directly from the delivery guy. These did not sit out - it was handed to me from the truck. $250 of chocolate arrived just in solid blocks. I was not expecting a full refund but I did reached out to customer service to see if they could do anything at all and since I did not buy cold packs they told me that nothing can be done for me. It seemed they were not understanding of my situation at all. This is the lesson to me on cold packs but also that they do not value their customers at all or doing anything to maintain a relationship. This was my sole supplier of chocolate and I have spent a lot of money with them which does not seem to hold any merit either. So just be aware if you don't purchase their cold packs and pay the extra astronomical shipping on it all they will tell you that you are out of luck and won't work with you at all even when your $250 order arrives in blocks. Their regular packaging does not protect their items at all so lesson learned and don't make my same mistake or think your continued business with them means anything at all.
This is word for word the response I got:
" I do see that you did not select the cold pack option to protect your chocolate in transit. Since you did not select that option unfortunately there would be nothing that we would be able to do for this order
Thanks "
I wasn't expecting a novel but I do feel like I am not understood or valued.
Learn from my lesson. Buy the cold packs, pay dearly for it to maybe help protect your product, and never reach out to customer service expecting to be valued or that your one time situation is understood.
ALSO - my shipping portion of the total was $62. So none of that $62 goes to actually making sure your items are packaged safely - for that you have to pay extra.
Restaurantji Recommends
Stover & Co Inc. are real lifesavers. After having a shipping and delivery debacle with another company, I was at my wits end. I have a big weeding cake coming up and no Sweetex to do it with.The sweetest most helpful lady at Stover & Co. listened to my shortening plight and went above and beyond to help me. They have my business forever.
Awesome products, great prices, easy pickup......Thank You!!!?
Awesome products, great prices, easy pickup......Thank You!!!?
If all shippers were as good as this place is, it would be out of the world experience! In and out in 40 minutes. Thanks management.
Very great people, I got there earlier sleep for a couple hours and after unloaded they let me stay until I got my hours back.Space full to back in, first come first serve from 7 am till 2 pm but parking lot very muggy.
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