You would think a coffee place would know how to make coffee.
Atmosphere: 3
Food: 2
Service: 3
Felicia Snyder
I ordered a refresher, sandwich, and hashbrowns on the app 10 min before I even arrived. I went through the drive through and was told it wasn't ready and to park in one of the spots out front. Waited almost another 10 minutes before my order was brought out. The order wasn't even correct, so I had to go back inside to have them fix it. This Dunkin used to be my go to, but it obviously has gone down hill. Would not recommend wasting your time.
Service: 1
Slime Girls
Went here, spilled coffee on myself and then called them for help. They then proceeded to tell me that “I don’t know what to tell you, call 911 or something” are you for real? Horrible.
Atmosphere: 1
Food: 1
Service: 1
Rain E
Ive only picked up mobile orders here, but the staff are usually friendly, food and coffee always ready on time and made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Cyndi S
While the staff is all very pleasant I thinks it’s absurd that you now make them stand out in the drive thru to take orders, especially in the heat!! This is a very great location with a ton of business which in turn means a longer wait time, takes even longer for the poor staff to put your order in outside on their tablets! Not one of them complained about it but I think it’s absurd.
Atmosphere: 3
Food: 3
Service: 1
penny oriol
worst freaking coffee place to exist in the history of coffee places . how you gonna be dunkin donuts but out of fluffing donuts boi ? ALWAYS get an order wrong and i get grey hairs by the time they actually get my incorrect order out 😟
Atmosphere: 1
Food: 1
Service: 1
Stephen
Make sure you check your order before you leave because they forget half the order most of the time, and it's a 50/50 on the drinks being made correctly. Most of the staff here seem like they don't know what to do. I highly DO NOT recommend this place. You're better off traveling to Dickson City.
Ann Marie Holly
Ordered the $6 meal through the drive-thru. The hash browns were burnt and cold and the croissant was burnt on the side. A meal is not worth $6 if it's not edible!!
aj giordano
Consistent. Expect longer waiting tines during peak hours.
Daniel Summa
Both me and my fiance had bad GI effects after drinking our coffee
Every time I come here my coffee is wrong or they give me burnt coffee
Leo mascia
Food so terrible that I drive all the way to Scranton in order to get my order right
Sean Kozdeba
I put in a mobile order for 2 iced dunkalattes and an iced macchiato about an hour ago. When I got to the drive thru speaker they told me that they didn’t have coffee milk, but offered me a substitution, which I accepted. Once I got to the window I asked to be refunded and recharged for the products I was actually being given. (2 large iced dunkalattes is $1.17 more than 2 large iced lattes). Madi, the shift lead , then walked away and sent a different girl to the window , who didn’t have a nametag on. This girl then proceeded to tell me “so the value difference really only is cents so it’s not a huge deal but if you really need it refunded and recharged i guess we can do that”. Completely unprofessional and lacking any principle. It could’ve been 10 cents it’s not about the money it’s about paying for the product im actually receiving. The fact that the refunded was questioned in a way to make it sounds like a hassle or my fault is unacceptable.the fact that the shift lead sent someone else to essentially try to talk me out of the refund is also unacceptable. This isn’t the first time I’ve had issues with the afternoon staff at this location, and this was the final straw and I will not be coming back to this location. Would rate this 0 stars if I could.
Samson
They didn’t have donuts, it’s in the name, never coming back.
sam meheltz
staff is always nice but ive gotten two spoiled almond milk refreshers, idk why, but they’ve been so sour and gross.
You would think a coffee place would know how to make coffee.
Atmosphere: 3
Food: 2
Service: 3
I ordered a refresher, sandwich, and hashbrowns on the app 10 min before I even arrived. I went through the drive through and was told it wasn't ready and to park in one of the spots out front. Waited almost another 10 minutes before my order was brought out. The order wasn't even correct, so I had to go back inside to have them fix it. This Dunkin used to be my go to, but it obviously has gone down hill. Would not recommend wasting your time.
Service: 1
Went here, spilled coffee on myself and then called them for help. They then proceeded to tell me that “I don’t know what to tell you, call 911 or something” are you for real? Horrible.
Atmosphere: 1
Food: 1
Service: 1
Ive only picked up mobile orders here, but the staff are usually friendly, food and coffee always ready on time and made perfectly.
Atmosphere: 5
Food: 5
Service: 5
While the staff is all very pleasant I thinks it’s absurd that you now make them stand out in the drive thru to take orders, especially in the heat!! This is a very great location with a ton of business which in turn means a longer wait time, takes even longer for the poor staff to put your order in outside on their tablets! Not one of them complained about it but I think it’s absurd.
Atmosphere: 3
Food: 3
Service: 1
worst freaking coffee place to exist in the history of coffee places . how you gonna be dunkin donuts but out of fluffing donuts boi ? ALWAYS get an order wrong and i get grey hairs by the time they actually get my incorrect order out 😟
Atmosphere: 1
Food: 1
Service: 1
Make sure you check your order before you leave because they forget half the order most of the time, and it's a 50/50 on the drinks being made correctly. Most of the staff here seem like they don't know what to do. I highly DO NOT recommend this place. You're better off traveling to Dickson City.
Ordered the $6 meal through the drive-thru. The hash browns were burnt and cold and the croissant was burnt on the side. A meal is not worth $6 if it's not edible!!
Consistent. Expect longer waiting tines during peak hours.
Both me and my fiance had bad GI effects after drinking our coffee
Restaurantji Recommends
Every time I come here my coffee is wrong or they give me burnt coffee
Food so terrible that I drive all the way to Scranton in order to get my order right
I put in a mobile order for 2 iced dunkalattes and an iced macchiato about an hour ago. When I got to the drive thru speaker they told me that they didn’t have coffee milk, but offered me a substitution, which I accepted. Once I got to the window I asked to be refunded and recharged for the products I was actually being given. (2 large iced dunkalattes is $1.17 more than 2 large iced lattes). Madi, the shift lead , then walked away and sent a different girl to the window , who didn’t have a nametag on. This girl then proceeded to tell me “so the value difference really only is cents so it’s not a huge deal but if you really need it refunded and recharged i guess we can do that”. Completely unprofessional and lacking any principle. It could’ve been 10 cents it’s not about the money it’s about paying for the product im actually receiving. The fact that the refunded was questioned in a way to make it sounds like a hassle or my fault is unacceptable.the fact that the shift lead sent someone else to essentially try to talk me out of the refund is also unacceptable. This isn’t the first time I’ve had issues with the afternoon staff at this location, and this was the final straw and I will not be coming back to this location. Would rate this 0 stars if I could.
They didn’t have donuts, it’s in the name, never coming back.
staff is always nice but ive gotten two spoiled almond milk refreshers, idk why, but they’ve been so sour and gross.
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