Stop using DoorDash. Waited 3 hours going back and forth between dashers just to never get my order.
Service: 1
Brian Ditty
It's definitely not homemade pizza anymore.. I can make a frozen pizza myself
Matthew Henninger
I need a member of corporate or a regional manager to reach out to me at their earliest convenience to tell them about the customer service I received from this Pizza Hut. Managers there don’t have the capability of allowing me to explain problems I had with food/another manager. Unwilling to take responsibility, in fact the General Manager REFUSED to even look at the bread they had sent me. They immediately were defensive and dismissive, and acted as though I was screaming at them through the phone about this issue.
Atmosphere: 1
Food: 1
Service: 1
Chris Malkoski
They charge over $5 delivery to go 1.7 miles, and expect a tip too... Really!
T.J. Magill
This used to be a good pizza hut. First mistake was moving, taking away the buffet. Now you're lucky if you get hit food or the right order. Dominos Mount Carmeis by far better than pizza hut now.
Jimmy Hendrickson
This used to be a good pizza hut. First mistake was moving, taking away the buffet. Now you're lucky if you get hit food or the right order. Dominos Mount Carmeis by far better than pizza hut now.
James Mcknight
Friendly and helpful staff
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Oven-Baked Chicken Alfredo Pasta
Amy Lynn
They are using door dash for their deliveries when they don't have drivers so you dont get you food when it's hot or you just don't get food at all. They refuse to refund money for items that were not even delivered, but instead give a store credit,totally unacceptable. Kyle wanted to have confrontation outside... What kind of employee wants to threaten to fight their customers for their poor food and service. Ashley the manager is horrible too. All around, avoid Pizza Hut at this location and don't do delivery. -10/10 do not recommend.
Christopher Jones
I am a frequent Pizza Hut visitor. And I’ve visited multiple pizza huts in my life. This particular one had great hot food and the wings (for the first time ever) were crunchy and didn’t taste like they were sitting out. I’d definitely recommend eating here.
Atmosphere: 5
Food: 5
Service: 5
Ryan Backert
Best pizza hut I’ve ever been to. Food was really hot when we arrived and the service was very good.
Would give zero stars ordered and 2 and a half hours later received my food cold and wasn't even made right. To make it worse the night shift manger could have let us know that they only had 1 driver and it would be a extended wait but they did not and instead of remaking the food and making sure it was right they sent a 2hr old order out I will not order from here again with this horrible service and management problem.
Atmosphere: 1
Food: 1
Service: 1
Jake Topper
Place is terrible been waiting for my food for over an hour
Jen Shuler
I went into pizza hut and ordered off their 2 or more for 7. I got 2 pizzas with pan crust and wings. The total was almost 29 dollars. When my order came up they tried to replace my pizzas with the little rectangle ones. I spoke with the manager and explained I worked for a pizza hut and they are not the same size and that for what I paid I could of gotten the big box which is 3 pizzas that size 8 wings and bread sticks and she argued with me stating no that's 30 dollars well whoopee I already paid 29 what's a dollar when I am getting a 3rd pizza and bread sticks on top of what I ordered!! I won't be returning ever. This pizza hut has 0 hospitality, 0 respect for their customers and 0 understanding of cost. Then I get the pizzas and wings home the wings are so hard I can't eat them and the one pizza is made wrong. Called the store and was hung up on!
Stop using DoorDash. Waited 3 hours going back and forth between dashers just to never get my order.
Service: 1
It's definitely not homemade pizza anymore.. I can make a frozen pizza myself
I need a member of corporate or a regional manager to reach out to me at their earliest convenience to tell them about the customer service I received from this Pizza Hut. Managers there don’t have the capability of allowing me to explain problems I had with food/another manager. Unwilling to take responsibility, in fact the General Manager REFUSED to even look at the bread they had sent me. They immediately were defensive and dismissive, and acted as though I was screaming at them through the phone about this issue.
Atmosphere: 1
Food: 1
Service: 1
They charge over $5 delivery to go 1.7 miles, and expect a tip too... Really!
This used to be a good pizza hut. First mistake was moving, taking away the buffet. Now you're lucky if you get hit food or the right order. Dominos Mount Carmeis by far better than pizza hut now.
This used to be a good pizza hut. First mistake was moving, taking away the buffet. Now you're lucky if you get hit food or the right order. Dominos Mount Carmeis by far better than pizza hut now.
Friendly and helpful staff
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Oven-Baked Chicken Alfredo Pasta
They are using door dash for their deliveries when they don't have drivers so you dont get you food when it's hot or you just don't get food at all. They refuse to refund money for items that were not even delivered, but instead give a store credit,totally unacceptable. Kyle wanted to have confrontation outside... What kind of employee wants to threaten to fight their customers for their poor food and service. Ashley the manager is horrible too. All around, avoid Pizza Hut at this location and don't do delivery. -10/10 do not recommend.
I am a frequent Pizza Hut visitor. And I’ve visited multiple pizza huts in my life. This particular one had great hot food and the wings (for the first time ever) were crunchy and didn’t taste like they were sitting out. I’d definitely recommend eating here.
Atmosphere: 5
Food: 5
Service: 5
Best pizza hut I’ve ever been to. Food was really hot when we arrived and the service was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Restaurantji Recommends
Very good. I eat here way too often..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lover's
Would give zero stars ordered and 2 and a half hours later received my food cold and wasn't even made right. To make it worse the night shift manger could have let us know that they only had 1 driver and it would be a extended wait but they did not and instead of remaking the food and making sure it was right they sent a 2hr old order out I will not order from here again with this horrible service and management problem.
Atmosphere: 1
Food: 1
Service: 1
Place is terrible been waiting for my food for over an hour
I went into pizza hut and ordered off their 2 or more for 7. I got 2 pizzas with pan crust and wings. The total was almost 29 dollars. When my order came up they tried to replace my pizzas with the little rectangle ones. I spoke with the manager and explained I worked for a pizza hut and they are not the same size and that for what I paid I could of gotten the big box which is 3 pizzas that size 8 wings and bread sticks and she argued with me stating no that's 30 dollars well whoopee I already paid 29 what's a dollar when I am getting a 3rd pizza and bread sticks on top of what I ordered!! I won't be returning ever. This pizza hut has 0 hospitality, 0 respect for their customers and 0 understanding of cost. Then I get the pizzas and wings home the wings are so hard I can't eat them and the one pizza is made wrong. Called the store and was hung up on!
Atmosphere: 1
Food: 3
Service: 1
Everything was delivered fresh and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Meat Pizza
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