Even if you get a hold of someone, it's not the right store, and when they do finally transfer you, the people at this store are rude. They had to come out 3 times to fix the order and it was still wrong! They were supposed to refund my money, but they didn't, and I finally gave up after getting the runaround...
This has happened more than once.
Their call system is inefficient bordering on nonfunctional, and I've yet to talk to anyone that wasn't rude as hell
Stephanie Schmied
I have been ordering from this pizza hut since they reopened years ago. Originally started off really good. very nostalgic!! but over the years and more recently(a few days ago) the food has gone down hill. Ordered 2 pizzas. one being very undercooked and completely soggy...almost slimy like. yuck!! and if you know pizza hut pan pizza, the under crust isn't soggy. Reached out and let the restaurant know asking for a refund because 1. of how expensive 2 pizzas are and 2. because I was genuinely dissatisfied. first complaint ever. & again I buy from here a good bit. they just wanted to offer me a $20 credit for food Im not excited to eat/purchase again. So unfortunately I will not be ordering from this chain anymore. I hadn't noticed but my husband had said the past couple pizzas I had ordered just haven't been the same.
Mahdyeadeh Walker
The hand tossed pizza is great. My daughter loves it. A very warm atmosphere. I like this pizza place.
Jordan Axt
The staff here is unbelievably friendly. They seem to like working there and I like supporting their store because of it. Also excellent value here. Pizza is top notch.
Honey Bee
Friendly staff but really over $8 for a personal pan pizza. Shameful
Mary Gable
I heard of a big family pizza and it was not cooked thoroughly which is very disappointing.
Robin
Great customer service from Dailan. She is a great addition to the restaurant. Pizza was fresh, hot, and fast.
Billy Lewis
Third time I’ve received pizza not even cooked. Staff is unprofessional and the guy that came up after a few minutes was in a tank top under shirt ??♂️ save yourself and go to a mom and pop shop. I won’t be back it will be closed permanently before long I’m sure.
Atmosphere: 1
Food: 1
Service: 1
Tracy Hritz-Gardner
Ordered pizza and somehow the order got lost. The person on the phone was rude and hung up on me. They wouldn’t let me get a word in. Never going to order from here again!
Atmosphere: 1
Food: 1
Service: 1
el sosa
Do not order from Pizza Hut Overcharge for 3 toppings called customer service twice ,they hang up on me saying nothing they can do This do not have 3 Extra topings
Recommended dishes: Breadsticks, Pepperoni Pan Pizza and Breadsticks
Tina Saurman
I ordered a New York style pizza with mushrooms to go. Not one piece of pizza had more than 5 pieces of mushrooms. The pizza was barely warm and looked like cardboard because it was over cooked.
Atmosphere: 2
Food: 1
Service: 2
Michael Stevens
Good food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pan Pizza and Breadsticks
v
Hope anyone reading this never has the displeasure of dealing with this Pizza Hut location.
Cheylene Samuels
The staff needs training in customer service and how to be professional. During a heatwave my 75 year old father went to pick up an order made online with all the order information in hand just to be told that there wasn't anything there . I called the store and went down to get his order SURPRISE! I was handed everything that was ordered and told "My bad we made a mistake" yeah right. Retrain the staff brighten up the inside of the building update your online ording system.
Do not order from this place!
Even if you get a hold of someone, it's not the right store, and when they do finally transfer you, the people at this store are rude. They had to come out 3 times to fix the order and it was still wrong! They were supposed to refund my money, but they didn't, and I finally gave up after getting the runaround...
This has happened more than once.
Their call system is inefficient bordering on nonfunctional, and I've yet to talk to anyone that wasn't rude as hell
I have been ordering from this pizza hut since they reopened years ago. Originally started off really good. very nostalgic!! but over the years and more recently(a few days ago) the food has gone down hill.
Ordered 2 pizzas. one being very undercooked and completely soggy...almost slimy like. yuck!! and if you know pizza hut pan pizza, the under crust isn't soggy. Reached out and let the restaurant know asking for a refund because 1. of how expensive 2 pizzas are and 2. because I was genuinely dissatisfied. first complaint ever. & again I buy from here a good bit. they just wanted to offer me a $20 credit for food Im not excited to eat/purchase again. So unfortunately I will not be ordering from this chain anymore. I hadn't noticed but my husband had said the past couple pizzas I had ordered just haven't been the same.
The hand tossed pizza is great. My daughter loves it. A very warm atmosphere. I like this pizza place.
The staff here is unbelievably friendly. They seem to like working there and I like supporting their store because of it. Also excellent value here. Pizza is top notch.
Friendly staff but really over $8 for a personal pan pizza. Shameful
I heard of a big family pizza and it was not cooked thoroughly which is very disappointing.
Great customer service from Dailan. She is a great addition to the restaurant. Pizza was fresh, hot, and fast.
Third time I’ve received pizza not even cooked. Staff is unprofessional and the guy that came up after a few minutes was in a tank top under shirt ??♂️ save yourself and go to a mom and pop shop. I won’t be back it will be closed permanently before long I’m sure.
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza and somehow the order got lost. The person on the phone was rude and hung up on me. They wouldn’t let me get a word in. Never going to order from here again!
Atmosphere: 1
Food: 1
Service: 1
Do not order from Pizza Hut
Overcharge for 3 toppings called customer service twice ,they hang up on me saying nothing they can do
This do not have 3 Extra topings
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love their pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pan Pizza and Breadsticks
I ordered a New York style pizza with mushrooms to go. Not one piece of pizza had more than 5 pieces of mushrooms. The pizza was barely warm and looked like cardboard because it was over cooked.
Atmosphere: 2
Food: 1
Service: 2
Good food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pan Pizza and Breadsticks
Hope anyone reading this never has the displeasure of dealing with this Pizza Hut location.
The staff needs training in customer service and how to be professional. During a heatwave my 75 year old father went to pick up an order made online with all the order information in hand just to be told that there wasn't anything there . I called the store and went down to get his order SURPRISE! I was handed everything that was ordered and told "My bad we made a mistake" yeah right. Retrain the staff brighten up the inside of the building update your online ording system.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Breadsticks
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