Philly Pretzel Factory

Showed up early for a pre0order I did online and the staff was great today. Will return to this store, highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Great spot and I enjoy coming here to get a drink and a snack. Owner is super friendly and is the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rivet Shaker

We accidentally ordered or tray a week before our party. Once the mistake was figured out they were very accommodating and made us our tray on the spot. Great customer

Atmosphere: 5

Food: 5

Service: 5

Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel

Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel

Always very friendly

Great pretzels with GREAT customer service!

Pretzels great as usual. Thank you for being friendly, organized and efficient on a busy day.

Awesome pretzels I get trays for every family party we have and thats at least one a month!

Best experience I've ever had as a customer! I've gone here rather frequently since I work in the shopping center. Today was the most amazing day. I'm at work and started to get hungry but I only brought one card today and the account only had a few dollars in it because it's not my main checking account so I figured I'd get a pretzel dog and a cheese cup and call it a day. The account was a few cents short of the total and they gave it to me anyways for the price of the pretzel dog. To the young gentleman that helped me out today. Thank you so much for your kindness. I've been so stressed out with Christmas and am working a 12 hour shift with no food for lunch and you guys just saved my day. It meant the world to me thanks you guys! ?. This is my absolute favorite place to get pretzels if you're looking for a good place to fill your hankering for pretzels this place is a 100/10! I recommend this place whole heartedly.

Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel

Pretzels are always over cooked. They taste more like a hard pretzel than a soft pretzel

Best experience I've ever had as a customer! I've gone here rather frequently since I work in the shopping center. Today was the most amazing day. I'm at work and started to get hungry but I only brought one card today and the account only had a few dollars in it because it's not my main checking account so I figured I'd get a pretzel dog and a cheese cup and call it a day. The account was a few cents short of the total and they gave it to me anyways for the price of the pretzel dog. To the young gentleman that helped me out today. Thank you so much for your kindness. I've been so stressed out with Christmas and am working a 12 hour shift with no food for lunch and you guys just saved my day. It meant the world to me thanks you guys! ?. This is my absolute favorite place to get pretzels if you're looking for a good place to fill your hankering for pretzels this place is a 100/10! I recommend this place whole heartedly.

Stopped in to get some pretzels for the kids.

I would rather drive out of my way to come here for hot freshhhhhh pretzels! All the staff is super kind and friendly. Other locations? Terrible food and people lol YOU GUYS ROCK!