Just did face lift remodeling of location. Just like brand new. Fascinating fact watching the traffic of cars coming thru drive thru and walk ins coming in for the selections. It's jammed pack with customers in the queue of cars from 6am till 12. Just a constant flow of business it has. Makes me think about buying in on a franchise location myself 🤔🤫🤑
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Croissant, Doughnut, Loaded Hash Browns, Hash Brown Brisket Scramble, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Lily
Evening staff was absolutely amazing, will definitely go again
Atmosphere: 5
Food: 5
Service: 5
Dorothy Arnold
Wow, what a huge disappointment. Not only were the donuts cold, but I only got 4 of the donuts that I actually ordered. To make things worse when I called the store to give them an opportunity to correct it, A man answered the phone told me too bad. It’s late at night. It’s not his problem to call DoorDash. I then asked to speak to the manager. He said there is no manager on duty, managers only work in the morning. If they did not have the items I wanted they should not have accepted the order and charge me for something I did not want. I’m dumbfounded by the man’s poor customer service skills, and basic respect.
Food: 1
Service: 1
Autumn Majka
Morning line wrapped around the building and I was stuck in the drive thru line for at least 15 minutes. Small parking lot you will get trapped. I’ve gotten worse from other locations but the food wasn’t great. I placed a mobile order ahead of time so I expected my sandwich to atleast be cooked. My English muffin definitely wasn’t toasted, cheese wasn’t melted and hash browns were undercooked.
Atmosphere: 3
Food: 2
Service: 3
TJ
Not only is the guy at the window (6am) a creep like touching your hand when you hand over a card. But the lady taking drive thru orders is so rude. ANYTHING ELSE ANYTHING ELSE, just shouting and only responding with ANYTHING ELSE. It’s literally every morning. The white manager lady gets caught making rude comments towards the Indian employees. I’ve been holding off making this review since I stopped ordering the food and just getting coffee. Between with the food being bland and hard & the customer service.. they gotta do better.
Atmosphere: 2
Food: 2
Service: 1
Freezy 420
Just a typical dunkin but Miranda is always helpful and friendly. She's the only reason I'll go to dunkin.
One of my favorites. Everything is all good during the day. Great service, nice smiles & my order is ALWAYS right. Don't go after 8p. The lady there, is so disrespectful. She NEVER has the headset on. Even if she does she's not taking any orders. Then if she does take your order she's rude!! I can't spend my money where I'm being treat like poorly. She isn't doing the business any good. DD should just close for the night at 8p. She's bad business.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Bagel
Lety Leivagihri8dhs8nhysta8k
Service was awfull! We waited for 6 minutes till she answered, when we went to go get our stuff we saw that we we're missing 2 items so we went back to order again, we waited until she answered and put her headset back on. (Definitly not coming back, do not recommend)
Atmosphere: 1
Food: 1
Service: 1
Synwon J Yoon
Recently, I went three different locations including this one. First of all, this shop made the best drink among three ones. I ordered the same and the most tasty that I enjoyed it very much. The beverage and a classic glaze donut were ready nicely when I got there even though I ordered them at their parking lot. However, there were no smily greeting nor friendly service as like other locations.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Donuts
Stephen Falvo Sucks
Whenever the kind African American man isn't there, my drinks are never made right. This man is a coffee house legend. He needs a promotion and a raise. He even remembered what I ordered. This review having 5 service stars is literally ONLY bc of this man. But his colleagues...they always use burnt old coffee in my drink instead of the espresso it's supposed to be made with. Every single time without fail, but only when this other gentleman isn't there. I never ask them to remake it bc how much more incompetent and lazy can you get? It's coffee, not biochemistry. Ice, milk, mocha, espresso, mix mix. Done. Lol.
Atmosphere: 3
Food: 3
Service: 5
It Max
The drive thru person here is absolutely awful. I come through late due to work hours, and I understand maybe not noticing at first, but sometimes I'll be waiting for like 15 minutes for her to come to the mic. Other times I just leave because I don't have the patience. Just now I drove by, waited in the drive through about 10 minutes, drove around and there is Noone in the store at all. When I do finally get my order taken, she's snappy, mean, and waves her hand dismissively for me to leave once I get my order. Like I've never had worse service. It's always the same woman, too. Need to fire her.
Donuts and coffee
Just did face lift remodeling of location. Just like brand new. Fascinating fact watching the traffic of cars coming thru drive thru and walk ins coming in for the selections. It's jammed pack with customers in the queue of cars from 6am till 12. Just a constant flow of business it has. Makes me think about buying in on a franchise location myself 🤔🤫🤑
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Croissant, Doughnut, Loaded Hash Browns, Hash Brown Brisket Scramble, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Evening staff was absolutely amazing, will definitely go again
Atmosphere: 5
Food: 5
Service: 5
Wow, what a huge disappointment. Not only were the donuts cold, but I only got 4 of the donuts that I actually ordered. To make things worse when I called the store to give them an opportunity to correct it, A man answered the phone told me too bad. It’s late at night. It’s not his problem to call DoorDash. I then asked to speak to the manager. He said there is no manager on duty, managers only work in the morning.
If they did not have the items I wanted they should not have accepted the order and charge me for something I did not want.
I’m dumbfounded by the man’s poor customer service skills, and basic respect.
Food: 1
Service: 1
Morning line wrapped around the building and I was stuck in the drive thru line for at least 15 minutes. Small parking lot you will get trapped. I’ve gotten worse from other locations but the food wasn’t great. I placed a mobile order ahead of time so I expected my sandwich to atleast be cooked. My English muffin definitely wasn’t toasted, cheese wasn’t melted and hash browns were undercooked.
Atmosphere: 3
Food: 2
Service: 3
Not only is the guy at the window (6am) a creep like touching your hand when you hand over a card. But the lady taking drive thru orders is so rude. ANYTHING ELSE ANYTHING ELSE, just shouting and only responding with ANYTHING ELSE. It’s literally every morning. The white manager lady gets caught making rude comments towards the Indian employees. I’ve been holding off making this review since I stopped ordering the food and just getting coffee. Between with the food being bland and hard & the customer service.. they gotta do better.
Atmosphere: 2
Food: 2
Service: 1
Just a typical dunkin but Miranda is always helpful and friendly. She's the only reason I'll go to dunkin.
Food was prepared quickly.
Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Disrespectful employee
Atmosphere: 1
Service: 1
Great breakfast wrap
Atmosphere: 5
Service: 5
Restaurantji Recommends
One of my favorites. Everything is all good during the day. Great service, nice smiles & my order is ALWAYS right. Don't go after 8p. The lady there, is so disrespectful. She NEVER has the headset on. Even if she does she's not taking any orders. Then if she does take your order she's rude!! I can't spend my money where I'm being treat like poorly. She isn't doing the business any good. DD should just close for the night at 8p. She's bad business.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Bagel
Service was awfull!
We waited for 6 minutes till she answered, when we went to go get our stuff we saw that we we're missing 2 items so we went back to order again, we waited until she answered and put her headset back on. (Definitly not coming back, do not recommend)
Atmosphere: 1
Food: 1
Service: 1
Recently, I went three different locations including this one.
First of all, this shop made the best drink among three ones. I ordered the same and the most tasty that I enjoyed it very much.
The beverage and a classic glaze donut were ready nicely when I got there even though I ordered them at their parking lot.
However, there were no smily greeting nor friendly service as like other locations.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Donuts
Whenever the kind African American man isn't there, my drinks are never made right. This man is a coffee house legend. He needs a promotion and a raise. He even remembered what I ordered. This review having 5 service stars is literally ONLY bc of this man. But his colleagues...they always use burnt old coffee in my drink instead of the espresso it's supposed to be made with. Every single time without fail, but only when this other gentleman isn't there. I never ask them to remake it bc how much more incompetent and lazy can you get? It's coffee, not biochemistry. Ice, milk, mocha, espresso, mix mix. Done. Lol.
Atmosphere: 3
Food: 3
Service: 5
The drive thru person here is absolutely awful. I come through late due to work hours, and I understand maybe not noticing at first, but sometimes I'll be waiting for like 15 minutes for her to come to the mic. Other times I just leave because I don't have the patience. Just now I drove by, waited in the drive through about 10 minutes, drove around and there is Noone in the store at all. When I do finally get my order taken, she's snappy, mean, and waves her hand dismissively for me to leave once I get my order. Like I've never had worse service. It's always the same woman, too. Need to fire her.
Service: 1
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