Rita's Italian Ice & Frozen Custard

Came here with my family. Very friendly staff & super quick service. Definitely will be returning. The General Manager Alec, was a delight to speak too.

Call me crazy, but I’ve never had to read this Italian ice until about a month ago. I have now had no less than 10 of these wonderful delicious treats! And I am going to be a lifelong customer. I can assure you the Moon Township Ritas on moon Clinton Road is fantastic. Great customer service awesome employees.

Best staff and the mangers and owners are great!

I liked it better when the Gelati was layers of Italian Ice and custard. It was a tasty combination.
Now they just fill the cup with Italian ice with a blob of custard on top.
It's just not the same.

Quick and delicious. Bring back Banana everyday!

Never Ready Door Dash Orders
Last night
5 min trip
Then 5 min wait.

I had a great experience tonight at this Rita's location. The staff and new owner were great to my family and I. This was our first time at a Rita's, so we took a little while to make our decision. The girl who took our order was very patient with us and answered all of the questions we had. Once we paid, the owner popped out of the window to confirm our order and even offered to add hot fudge to one of our items for free. After we had our custard and were sat down, we saw the owner come out and offer a complementary pup-cup to a cute dog. Overall, we felt very comfortable here and will definitely be back. I can only imagine the stress that comes with taking over a business, but the new owner is taking it in stride and with a smile.

I was so excited when this Rita’s originally opened. The employees were so kind and the product was great. I have been so eagerly waiting for this location to reopen and it finally did! My fiancé and I rushed out as soon as we could when we saw the open sign.
It wasn’t too busy when we were there and we took some time to look over the menu since there are a lot of options. However, while we were looking, this older guy that seemed to be running things started calling out to the line, telling everyone to come up when we are ready and they offer samples. We weren’t ready so I offered for the people behind us to go, but they weren’t ready either.
Then, the guy calls out again with a bit of an attitude and started pushing us to make a decision. He said something about make a decision because they are trying to clear everyone out. Which was odd because they were still open for another couple hours and it still wasn’t that busy.
Then he physically comes out of the store and pushes everyone in line to make their decision again. At that point, we just ordered something to get out of there. We ate behind the store and then headed out. As we were leaving, we saw the same guy outside again pushing the next people to make a decision.
I love how close this place is to my house, but I felt so uncomfortable and rushed that I may just suck it up and drive to a further location next time.
The kids working the store weren’t very friendly either. They seemed disinterested in being there and weren’t very welcoming. They also seemed uncomfortable. Honestly, I’m really disappointed. I’m hoping that guy calms it down a bit if I try this location again.

Be nice if I didn’t waste the trip I even called prior but the phone was Busy Signal every time I called to confirm they were open but going off there Facebook they seemed to be open.Guess not. 👍 no hours of operation listed doesn’t help the consumer

Not sure why they built it its never open really sad tbh

Can't wait until they reopen !!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard Twist w Waffle Cone

Ice cream is good and they make whatever special requests I want thank you !

I went with my daughter on her birthday. We had a great experience. There were two people working and they were so sweet to my daughter.

Atmosphere: 5

Food: 5

Service: 5

Love this place and the Swedish fish gelotti!!

Atmosphere: 5

Food: 5

Service: 5

We ordered 3 of the 2 1/2 gallons of italian ice for our family reunion and it was a hit. The order was ready when we needed it and the staff was amazing! Thank you!! ❤️

Atmosphere: 5

Food: 5

Service: 5