Rita's Italian Ice & Frozen Custard

I went with my daughter on her birthday. We had a great experience. There were two people working and they were so sweet to my daughter.

Atmosphere: 5

Food: 5

Service: 5

Love this place and the Swedish fish gelotti!!

Atmosphere: 5

Food: 5

Service: 5

We ordered 3 of the 2 1/2 gallons of italian ice for our family reunion and it was a hit. The order was ready when we needed it and the staff was amazing! Thank you!! ❤️

Atmosphere: 5

Food: 5

Service: 5

Only beef is they gave me a small when I was charged for a large cone

Atmosphere: 5

Food: 5

Service: 3

employees were amazing

Atmosphere: 5

Food: 5

Service: 5

I went there today the cone was very small and I ordered a large there was no ice cream in the cone I was very disappointed I paid almost $6 and left a tip and got nothing for my money. If things don't change I'll never be back

Food: 1

Went to the newly opened Rita’s in moon tonight. Probably won’t go back again as the portions are the same here at the Rita’s as they are for the Moon Chipotle. I’m not sure why moon restaurants short change you on portions compared to their Robinson or the North Hills counterparts. Got a few gelatis (one large normal gelati, and one “large” 5 layer gelati). When I received the 5 layer gelati, it was much smaller than the large normal gelati. I asked if this was a large, and the cashier told me there was only one size to the 5 layer version. On top of that, they couldn’t even give the full topping of custard. Also, being charged $0.85 for sprinkles which they forgot at first is a little absurd. We had to ask again for them and the cashier seemed annoyed. Guess we will continue to go to the one behind Settler’s Ridge since they don’t skimp you on portions there.

Atmosphere: 3

Food: 3

Service: 3

Good location, first time visiting a Rita's

Atmosphere: 5

Food: 5

Service: 5

The staff here are amazing! For opening week I noticed a lot of managers helping out and serving all the sweet treats to the huge crowd that was waiting. Quick service and super involved management. Thank you!

fantastic workers daughter included

Great big thank you for supporting emergency services with water ice while there was a fire across the street. All the while, the servers were friendly and super helpful.