World's Okayest Pizza! This pizza is truly magical in it's level of befuddlement. It's simultaneously neither good nor bad. It offers you the opportunity to eat pizza that looks good but tastes like nothing - kind of like diet pizza? But with all the calories? Or like if an alien species studied Earth's food and created pizza only knowing what it looks like but having never tried it.
I've ordered several times despite my opinion because it's so nondescript I forget how I feel about it until I'm eating it. Location is convenient for when I'm at the park with my kids and they start whining about being hungry and I realize I don't want to put any effort into feeding them.
Jorge David Romero Alvarado
Very good pizzas and their parmesan chicken with cheese is spectacular.
Loreal Randall
Hello! I had an unpleasant encounter with your staff at the Crafton location. I placed an online order and paid by card. I get a call about my order about 10 minutes after placing it. To my surprise it was the order taker/cashier person calling to ask me if I was going to tip the driver. The driver insisted on the young lady calling me and asking that I gave him a tip before he delivered my food, because “this was his last stop of the night.” Mind you this is all taking place in between 7-8pm. I found this incredibly disrespectful and unprofessional. Highly rude and insensitive to have the audacity to call anyone’s phone asking about a tip on a service that has not been, to my knowledge completed at the restaurant. To me that means so many things. What if I didn’t give the amount they expected and they tampered with my food? Completely out of line to call a customer and ask for a tip before you give a service. I have never in my life had this experience. I have plenty professional years of customer service as well many years of experience in the food and beverage industry. Specifically being a hostess and server/waitress. I know what customer service looks like and how it is handled. Thank you for the good times, but I suggest you fix your staff. Very bad business practices. Please have my refund in my account. I know that the calls are recorded so we can pull the tapes just so you can hear how foul your employees truly are.. I’m sure I’m not the only one they called. Oh and one last thing. I was waiting to get my receipt which I also never received to sign and tip once I had my food. I also had cash on hand to give. Stay humble.
Axel Westerback
Great pizza and service
jasmine adams
Placed a order waited over two hours to feed my children dinner only to call the store and they lied by telling me the driver came but never did and they also put the wrong phone number in the system so they never called me and canceled my order. Then proceeded to tell me they can redo my order but they did not have a driver at the time smh worst experience ever will not shop here again!
Austin
Pizza made love in my mouth, life changing.
Andy Sopata
Great pizza, didn’t take long at all, service was very kind and easy going! Love this place !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
W. Taylor Frankovitch
We ordered a pizza from the Crafton store and they said it would take about an hour. After over an hour I called to check on the status. They put me on hold to check on it and never came back. I continued to call back several times and they would not pick up the phone. I finally called Shadyside and the manager there said the would call the Crafton store and get to the bottom of it. After 2.5 hours the Crafton store finally called me back and offered to remake the pizza at which point I cancelled the order If you want pizza in a reasonable time frame, avoid this place.
Service: 1
Tyair Willis
I dont leave to many reviews but this particular Pizza Palermo is the ish! Amazing staff and great service everytime. I really enjoy their stake rolls specially! Never disappoints. 10/10
Atmosphere: 5
Food: 5
Service: 5
Rekal Darjee
I recently dined at Pizza Palermo (Crafton), and it was an outstanding experience! The moment I walked in, the inviting atmosphere set the stage for a great meal. The staff was friendly and attentive, making sure we had everything we needed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Huge Breadsticks, Gelato, Pepperoni Pizza, Steak, Buffalo Chicken, French Fries, Gyro, Spinach & Feta Pizza with Pepperoni, Grilled Chicken Salad, Italian, Gyro Salad, Greek Pizza, Italian Hoagie, Steak Hoagie, Buffalo Chicken Pizza, My Pizza, Meat Lover's Pizza, Steak Salad 18 for Steak Um Meat, Breadsticks
We visited Pizza Palermo in Crafton yesterday with my kids, and the experience was amazing! The pizza was absolutely delicious—the best we’ve ever had. I also want to thank the manager for doing such a great job. The place was clean, nice, and the food was well-prepared. I truly appreciate the attention to detail and the great service. We’ll definitely be back!”
Atmosphere: 5
Food: 5
Service: 5
Ravenos
Great pizza, great employees!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Zack Lantz
Servers were very friendly and pizza was to die for
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Brayden Albertini
First time trying out their pizza tonight. Great pizza at a great price. The shop smells amazing inside. The $10.99 deal is unbeatable! Probably my new go-to place in Pittsburgh.
World's Okayest Pizza!
This pizza is truly magical in it's level of befuddlement. It's simultaneously neither good nor bad. It offers you the opportunity to eat pizza that looks good but tastes like nothing - kind of like diet pizza? But with all the calories? Or like if an alien species studied Earth's food and created pizza only knowing what it looks like but having never tried it.
I've ordered several times despite my opinion because it's so nondescript I forget how I feel about it until I'm eating it. Location is convenient for when I'm at the park with my kids and they start whining about being hungry and I realize I don't want to put any effort into feeding them.
Very good pizzas and their parmesan chicken with cheese is spectacular.
Hello! I had an unpleasant encounter with your staff at the Crafton location. I placed an online order and paid by card. I get a call about my order about 10 minutes after placing it. To my surprise it was the order taker/cashier person calling to ask me if I was going to tip the driver. The driver insisted on the young lady calling me and asking that I gave him a tip before he delivered my food, because “this was his last stop of the night.” Mind you this is all taking place in between 7-8pm. I found this incredibly disrespectful and unprofessional. Highly rude and insensitive to have the audacity to call anyone’s phone asking about a tip on a service that has not been, to my knowledge completed at the restaurant. To me that means so many things. What if I didn’t give the amount they expected and they tampered with my food? Completely out of line to call a customer and ask for a tip before you give a service. I have never in my life had this experience. I have plenty professional years of customer service as well many years of experience in the food and beverage industry. Specifically being a hostess and server/waitress. I know what customer service looks like and how it is handled. Thank you for the good times, but I suggest you fix your staff. Very bad business practices. Please have my refund in my account. I know that the calls are recorded so we can pull the tapes just so you can hear how foul your employees truly are.. I’m sure I’m not the only one they called. Oh and one last thing. I was waiting to get my receipt which I also never received to sign and tip once I had my food. I also had cash on hand to give. Stay humble.
Great pizza and service
Placed a order waited over two hours to feed my children dinner only to call the store and they lied by telling me the driver came but never did and they also put the wrong phone number in the system so they never called me and canceled my order. Then proceeded to tell me they can redo my order but they did not have a driver at the time smh worst experience ever will not shop here again!
Pizza made love in my mouth, life changing.
Great pizza, didn’t take long at all, service was very kind and easy going! Love this place !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
We ordered a pizza from the Crafton store and they said it would take about an hour. After over an hour I called to check on the status. They put me on hold to check on it and never came back. I continued to call back several times and they would not pick up the phone. I finally called Shadyside and the manager there said the would call the Crafton store and get to the bottom of it. After 2.5 hours the Crafton store finally called me back and offered to remake the pizza at which point I cancelled the order
If you want pizza in a reasonable time frame, avoid this place.
Service: 1
I dont leave to many reviews but this particular Pizza Palermo is the ish! Amazing staff and great service everytime. I really enjoy their stake rolls specially! Never disappoints. 10/10
Atmosphere: 5
Food: 5
Service: 5
I recently dined at Pizza Palermo (Crafton), and it was an outstanding experience! The moment I walked in, the inviting atmosphere set the stage for a great meal. The staff was friendly and attentive, making sure we had everything we needed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Huge Breadsticks, Gelato, Pepperoni Pizza, Steak, Buffalo Chicken, French Fries, Gyro, Spinach & Feta Pizza with Pepperoni, Grilled Chicken Salad, Italian, Gyro Salad, Greek Pizza, Italian Hoagie, Steak Hoagie, Buffalo Chicken Pizza, My Pizza, Meat Lover's Pizza, Steak Salad 18 for Steak Um Meat, Breadsticks
Restaurantji Recommends
Customer Service nice pizza was very delicious!
We visited Pizza Palermo in Crafton yesterday with my kids, and the experience was amazing! The pizza was absolutely delicious—the best we’ve ever had. I also want to thank the manager for doing such a great job. The place was clean, nice, and the food was well-prepared. I truly appreciate the attention to detail and the great service. We’ll definitely be back!”
Atmosphere: 5
Food: 5
Service: 5
Great pizza, great employees!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Servers were very friendly and pizza was to die for
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
First time trying out their pizza tonight. Great pizza at a great price. The shop smells amazing inside. The $10.99 deal is unbeatable! Probably my new go-to place in Pittsburgh.
Atmosphere: 5
Food: 5
Service: 5
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