Waste of time and money!! I've given this location a chance several times and each time I am disappointed. Stale donuts, drinks never made correctly, food is scarce with product, and the worst part is the attitude from staff (Good luck using your free reward they will try to tell you espresso is extra). The older lady in the drive through is awful, rude and when I asked for a light ice drink, i was handed a drink filled full with ice, I kindly informed her I asked for light ice. She proceeded to turn around pick ice out of the drink and handed it back to me, half full. This is not the first encounter with her and she runs customers away and you can see her staff are not happy with her. I will never return to this locatiom and will continue to go out of my way to drive 6 more miles to the Bensalem Dunkin where i receive much better service and products!
Atmosphere: 1
Food: 1
Service: 1
Cristine Floyd
The drinks are really tasty!
Atmosphere: 4
Food: 4
Service: 4
Karen Goudy
The older lady at the drive thru winddow is very rude.
Atmosphere: 3
Food: 4
Service: 2
Jaspreet kaur 541
My experience was really good. One sardar guy helped me so much as i am new in this area so he suggested me most famous drink that i loved it so much.
Linda Chen
My friends and I came this past Monday and had a very rude experience as we were placing our orders. We asked the cashier that was assisting us if we were allowed to use more than one reward for the transaction and she said yes. However, a older lady behind the counter approached the cashier and out of no where just raised her voice at my friend even shocking the cashier. The situation was my friend had redeemed her rewards on her app to use in person for her order. She had 3 rewards the cashier allowed her to use. However, the older lady (which we found out was the wife of the owner of this location) once she saw this, had her voice raised and said no no no, you cannot do that. You cannot use 3 coupons. The cashier & my friend specified no, these are rewards she earned, not coupons. The lady persisted to speak in a raised voice while there were other patrons in the store waiting and seated.
As this was my first time at this location, I was shocked as my friends visiting out of town had such a rude experience first thing in the morning. This will be my last time visiting this location and only reason I gave this a 2 stars was the other staffs were nice throughout the experience. I cannot believe this older lady thought it was okay to do that in any situation regardless of it being a business scenario. Be a kind human being nonetheless, there was a better way to approach this.
Atmosphere: 1
Food: 5
Service: 1
Miguel Arlette
The manger of this store decided that instead of giving me the drink I ordered through the app he decided to give me what he wanted. I was paying an extra 50 cents for my coffee milk which the app gives you as an option he instead decided to give me oat milk never again will I be ordering from this Dunkin store again. I see why people pay their money and go to Starbucks and I have never had an issue especially if I wasn’t satisfied with my drink. All I asked was to give me what I ordered and he decided to give me what he wanted . I’ll spend my money elsewhere. Besides Dunkin is getting as expensive as Starbucks anyway. Goodbye
Atmosphere: 1
Food: 1
Service: 1
Gene Welborne
Here, my orders are made right every time!
Francine Yeager
Never had a problem until today a woman a head of me card was declined the workers were so busy laughing at her and talking about her they got my order wrong they are so rude
Matt Sando
Missing the bacon, I don’t know how that happens…
jakey paul
Out of donuts by noon is crazy…. coffee was okay though.
The owner is mean. He is very degrading and he yelled at me when he was wrong. When he found out he was wrong, he didn't even apologize. He told my husband to shut up. Is that professional? We will never go there again!
Parking: 801 Bristol Pike. Croydon, PA
Atmosphere: 2
Food: 4
Service: 1
Kevin Anthony
And they still have no clue how to make anything with espresso. If you get an espresso drink they let the ice completely melt so you end up with a $6 watered down coffee that’s weaker then their drip.
The worst Dunkin’. I was so excited for a Dunkin’ to open in croydon with a drive through. They’ve messed my order up each and ever time over ordered here. They’re constantly out of things. Please get it together. This place should be like every other Dunkin and it’s just awful
Victoria Young
Honestly, I wish I had something nice to say about this location but I can’t bring myself to lie. This location is a TRAIN WRECK. I try to give them shots to see if they’ve gotten better but that has yet to happen. I know I should stop going but I try to give them a fighting chance. I’ve only had my order right exactly 1 time. Every other time they give my the absolute wrong orders. I strongly recommend going to a different location and not to waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Jackie Armstrong
This place needs to get it together! The staff is nice, but extremely slow, and it always seems chaotic. There is always a line in the drive-thru because there is always a problem or a delay. It's a shame because it's right around the corner from home, but I avoid it because it's actually inconvenient to stop there.
Waste of time and money!! I've given this location a chance several times and each time I am disappointed. Stale donuts, drinks never made correctly, food is scarce with product, and the worst part is the attitude from staff (Good luck using your free reward they will try to tell you espresso is extra). The older lady in the drive through is awful, rude and when I asked for a light ice drink, i was handed a drink filled full with ice, I kindly informed her I asked for light ice. She proceeded to turn around pick ice out of the drink and handed it back to me, half full. This is not the first encounter with her and she runs customers away and you can see her staff are not happy with her. I will never return to this locatiom and will continue to go out of my way to drive 6 more miles to the Bensalem Dunkin where i receive much better service and products!
Atmosphere: 1
Food: 1
Service: 1
The drinks are really tasty!
Atmosphere: 4
Food: 4
Service: 4
The older lady at the drive thru winddow is very rude.
Atmosphere: 3
Food: 4
Service: 2
My experience was really good. One sardar guy helped me so much as i am new in this area so he suggested me most famous drink that i loved it so much.
My friends and I came this past Monday and had a very rude experience as we were placing our orders. We asked the cashier that was assisting us if we were allowed to use more than one reward for the transaction and she said yes. However, a older lady behind the counter approached the cashier and out of no where just raised her voice at my friend even shocking the cashier. The situation was my friend had redeemed her rewards on her app to use in person for her order. She had 3 rewards the cashier allowed her to use. However, the older lady (which we found out was the wife of the owner of this location) once she saw this, had her voice raised and said no no no, you cannot do that. You cannot use 3 coupons. The cashier & my friend specified no, these are rewards she earned, not coupons. The lady persisted to speak in a raised voice while there were other patrons in the store waiting and seated.
As this was my first time at this location, I was shocked as my friends visiting out of town had such a rude experience first thing in the morning. This will be my last time visiting this location and only reason I gave this a 2 stars was the other staffs were nice throughout the experience. I cannot believe this older lady thought it was okay to do that in any situation regardless of it being a business scenario. Be a kind human being nonetheless, there was a better way to approach this.
Atmosphere: 1
Food: 5
Service: 1
The manger of this store decided that instead of giving me the drink I ordered through the app he decided to give me what he wanted. I was paying an extra 50 cents for my coffee milk which the app gives you as an option he instead decided to give me oat milk never again will I be ordering from this Dunkin store again. I see why people pay their money and go to Starbucks and I have never had an issue especially if I wasn’t satisfied with my drink. All I asked was to give me what I ordered and he decided to give me what he wanted . I’ll spend my money elsewhere. Besides Dunkin is getting as expensive as Starbucks anyway. Goodbye
Atmosphere: 1
Food: 1
Service: 1
Here, my orders are made right every time!
Never had a problem until today a woman a head of me card was declined the workers were so busy laughing at her and talking about her they got my order wrong they are so rude
Missing the bacon, I don’t know how that happens…
Out of donuts by noon is crazy…. coffee was okay though.
Restaurantji Recommends
No donuts when I went at 745 am
Atmosphere: 3
Food: 1
Service: 1
The owner is mean. He is very degrading and he yelled at me when he was wrong. When he found out he was wrong, he didn't even apologize. He told my husband to shut up. Is that professional? We will never go there again!
Parking: 801 Bristol Pike. Croydon, PA
Atmosphere: 2
Food: 4
Service: 1
And they still have no clue how to make anything with espresso. If you get an espresso drink they let the ice completely melt so you end up with a $6 watered down coffee that’s weaker then their drip.
The worst Dunkin’. I was so excited for a Dunkin’ to open in croydon with a drive through. They’ve messed my order up each and ever time over ordered here. They’re constantly out of things. Please get it together. This place should be like every other Dunkin and it’s just awful
Honestly, I wish I had something nice to say about this location but I can’t bring myself to lie. This location is a TRAIN WRECK. I try to give them shots to see if they’ve gotten better but that has yet to happen. I know I should stop going but I try to give them a fighting chance. I’ve only had my order right exactly 1 time. Every other time they give my the absolute wrong orders. I strongly recommend going to a different location and not to waste your money here.
Atmosphere: 1
Food: 1
Service: 1
This place needs to get it together! The staff is nice, but extremely slow, and it always seems chaotic. There is always a line in the drive-thru because there is always a problem or a delay. It's a shame because it's right around the corner from home, but I avoid it because it's actually inconvenient to stop there.
Atmosphere: 1
Food: 2
Service: 1
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