Jersey Mike's Subs

Stopped in after lunch time around (1:15). 9 people working but actually only 3 were working,the rest standing around . Tables were filthy. You would think someone would have wiped the tables and chairs down. Each hoagies was made to order,but ohh my God. The same person took the order,got the bread, cut the bread, cut all the meat with a slicer by hand,wrapped each block of meat and put back in cooler 1 at a time and passed it to someone else who put it together. Took forever. So inefficient. Won't be back, Gerrity's is bigger better, cleaner and cheaper.

Atmosphere: 1

Food: 2

Service: 1

We arrived at 745 knowing the store closed at 9 but hoped we'd give them ample time to close up. When we walked in there was a girl working on an online order of about 4 hoagies so she called her coworker over to assist us. We could hear the girl complaining from the kitchen area about having to come assist. We ordered 2 hot sandwiches, however they were wrapped up and taken to the cashier before we even got a chance to say we wanted to add toppings to finalize our sandwiches. I asked if there was any toppings available, like mayo or anything and they directed me to the side near the sodas where there were packets of mayo and mustard. Still did not offer to add toppings.
There was a gentleman working, he did ask us if we wanted any of the teas before he put those away for the night.
I'm sure the food will be decent, however the service was not anything impressive. We were treated as an inconvenience. I do acknowledge the one girl was already busy making several other sandwiches so I do not hold her accountable for this interaction at all. But we left while they still had over an hour to close up, I didn't know that meant we couldn't be treated as paying customers to recieve the full benefit of making our sandwiches how we wanted.

Service: 1

My cheese with meat was wonderful…. I loved it… the two attendants were super polite…. And they had just washed the place… so everything was sparkling clean…. Very good, I’ll be back more often ??

Atmosphere: 5

Food: 5

Service: 5

Third time I came home light a sub
I know I should have checked
Service is bad right now
Go somewhere else until they work this stuff out

Service: 1

This Jersey Mike's just isn't that good. Sandwiches aren't made that well and twice, the drink machines were all disposing flat soda. The JM in Wilkes Barre is much better. I'd recommend that one instead of the JM in Dallas.

Atmosphere: 2

Food: 2

Service: 2

Even did the Mike's way for me by including the oil & vinegar in a separate container. So after I arrived home 3 hrs L8r it wasn't soggy.

Atmosphere: 4

Food: 5

Service: 5

Love these hoagies. Unfortunately they have screwed up the order every time we have gone. I hope they get better. Very disappointing

Atmosphere: 5

Food: 5

Service: 1

Over priced for the size of the sub (Italian) !!

Parking: Very poor for handicap !!

Atmosphere: 3

Food: 2

Service: 3

I arrived early for my pickup order and had to wait for it to be completed. Even though I arrived early for the expected pick up time, an employee approached me while I was waiting and apologized for the delay as well as offering to help my wait. Outstanding service! My order was then expedited and came out earlier than expected. Couldn’t ask for better customer service during what was only a 5 minute wait while I was 15 minutes earlier than my pickup time. Way to go for all employees at this location. Jersey Mikes corporate and district managers should be proud.

Atmosphere: 5

Food: 5

Service: 5

The food here is fantastic. Always spot on. That being said...the team on in the evenings are surly, and rude. I arrived at 8:27pm to eyerolling from a certain person behind the counter. Yes I know it's close to closing. But it was only 2 sandwiches. I apologized for being close to closing. No acknowledgement. I thanked profusely. No acknowledgement. I apologized again. Same result.If you go during the day...that team is happy to be there and make you a slamming sammich. With smiles and gratitude.I was disappointed last night for two reasons. That experience will ensure I do not visit after 3 pm. And as a night shift worker...that means I won't hardly have the chance to get there when I feel welcome.

Atmosphere: 5

Food: 5

Service: 1

Messed my order up twice now not going back a third time

Atmosphere: 3

Food: 2

Service: 1

Best sandwich place around. You won't leave hungry. Customize your sandwich to your liking. One word - YUM!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch

Ordered 3 Cheesesteaks $46 2 full 1 half the unsweetened ice tea $3 was almost clear in color tasted like dish water. Cheesesteak was hearty but $17 is way out of this areas economical range. It is new so it is very clean I saw at least six workers when two would of been sufficient

Parking: In strip mall or plaza

Atmosphere: 4

Food: 1

Service: 5

Thanks for my 20 dollar loaf of bread with literally zero meat and toppings. Hard Pass!!

Food: 1

My go-to is the #13, the original Italian. It's a must to get mayo and oil / vinegar. They go a little crazy with the oil and vinegar which makes it messy and delicious.

Atmosphere: 5

Food: 5

Service: 5