Keya Graves Events
10 N 9th St, Darby
(610) 348-2822
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Went to a 50th Birthday thos 0ast Saturday, one of the first guest there, immediately upon entering the room I noticed how hot the main ballroom is. It was 4 ppl in the room. The staff are very nice I asked them why is so hot in here and is the AC on, he replied yes. Needless to say with a room with over 75 ppl the temperature was really hot. They did have a industrial floor fan but that did nothing unless you were standing in front of it.
Wedding at Keya Graves – June 7, 2025
I really wish I didn’t have to write this, but people deserve to know the truth.
Keya Graves seems like a good deal — affordable, “all-inclusive,” promising to make your day easier. What I learned is that you really do get what you pay for — and in my case, even less.
From the start of the day, I was more stressed than celebratory. Cocktail hour started 45 minutes late, and several things I paid for were completely missing. I was told they were “short-staffed” — as if weddings aren’t planned months in advance. That excuse is weak and unprofessional.
Dinner was delayed, and I did not receive all the food I paid for. Period. I paid for the upgraded dinner option to treat my guests, which included spare ribs — a premium item. They were dried out, overcooked, and embarrassing. On top of that, entire menu items were missing, with no explanation and no apology. Guests left hungry. It felt careless, disorganized, and frankly, disrespectful.
And if you can believe it — they didn’t even have seats for the wedding party. I gave clear instructions ahead of time about how many people needed to be seated at the head table. When we arrived, there was a table — but no chairs. My mom had to argue with the staff, and I stood in heels for 10 minutes while they scrambled to find me a chair. That moment alone was humiliating.
I also brought in my own tablecloths — custom-ordered and not cheap. Only a few were used, and the rest were lost. Never returned. No follow-up. No apology. The dessert bar? A sad joke — stale, store-bought cakes that not even the kids would touch.
I also paid for a Photo Booth through the venue. It didn’t start until two hours after it was scheduled, because the person they hired didn’t know how to work it. We missed half our rental time.
The venue itself? The floors are warped and uneven — actually unsafe in heels — and the lighting is so dim that even professional photos came out too dark.
And after all that chaos — delays that were entirely their fault — they still locked the venue right on time while we were loading out, locking some of my belongings inside. I reached out to get them back. No response. Nothing.
What makes it worse is how money-hungry they are. They hound you for every dollar, expect you to follow their contract to the letter, and blow up your inbox when they want payment. But when they break the contract? Deliver far less than promised? Silence. They don’t care.
Weddings are once-in-a-lifetime events. You don’t get a redo. And what should have been the happiest day of my life was instead full of stress, scrambling, and disappointment. I’ll never get that back.
If you want a cheap space and don’t mind micromanaging every detail yourself, maybe this works. But if you want to feel taken care of on your wedding day — like you’re not fighting for basic things you paid for — stay far away from this venue.
They dropped the ball. They broke promises. And worst of all? They didn’t even care.
I wasn't impressed, they didn't even provide ice or any help with setup nothing, I guess if you pay for the space that's all you get.
Laura was great 10/10 service I’ll be back !
Calm, cozy spot
The event was really nice and the staff was great
I think they might be crazy I was inquiring about a graduation party for my daughter for 50-75 ppl… and they said they have to cater and it will cost 2,500 that makes no sense…this why ppl don’t like using black owned businesses…don’t not go here waste of time and ridiculously high…
I visited here many times with my family when I lived on the East Coast. Food is excellent staff very professional!
Wonderful place to throw a event
It’s a nice space a little dated.
Restaurantji Recommends
The space is good but communication is horrible. Very hard to get straight answers when asking questions, its always do you want to move forward or resend a link. Umm that didn't answer my question...Prices are reasonable if you are keeping it simple. Other than that they will nickel and dime you and charge for every little thing. Time for setup should not be based on whether it's being catered or not. Catering menu for should be able to be considered for adjustments cause it be thing that ppl don't eat and it would be a waste of money cause nobody going to eat it. Just be mindful when booking thst everything is in writing. Definitely about the money and not about the customer and what will make the event a success..
NICE PLACE. A LITTLE COLD. COULD TURN THE HEAT UP.
The menu was very nice.Large and spacious all you would need to do is to dress it up with table decorations balloons etc..2 rooms 1 holds about 100 ppl
The other about 200..very nice..good location..parking is limited
This was suppose to be the most joyous and spectacular event being that it was my first baby shower to celebrate finally being a mom. My 1st complaint was the bar situation. I told them that I didn't want a bar because none of my guest drinks alcohol. They charged me against my wishes and refused to refund the money. And we weren't allowed to put our own drinks or anything near to the bar. I guess it was only about money to them. The bar is still a cash bar even after you get charged against your wishes. Again, feeling taken advantage of on my special day!
2nd Complaint: Since the contract is supposed to be followed (but that could be me being naive) as detailed as possible, we did not receive the 6ft tables that was supposed to be for the food. When it was requested, the worker was unable to provide it, and my family was upset because the tablecloths were bought to fit 6ft and not the small square tables. Again, this is false advertising or information, and it was something within the contract but was not honored. But yet insisted on following the contract. Sounds a little contradicting!
3rd complaint is having guests from the other event attend my event! I had to explain to a couple that they were at the wrong party and asked them to leave after consuming my food and drinks. My guest did not do that to the other event. Why was there no sign or a staff member put in charge of ensuring guests were well informed about two events happening simultaneously so that everything would be clear? But again, it was left up to me to do everything on my special day, right? Noted!
This was the worst event I have ever attended, especially since it was my first baby shower. What I expected on their end did not happen or was not provided. It is sickening to know that no one cared, and I spent my hard-earned money just like anyone else to be left feeling taken advantage of and misled. Had I known this is how they ran their business, I would have gladly gone elsewhere.
They don't care about your needs, just want to take your money and make you feel as though you have been scammed!!
Very nice, spacious place
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