THIS PLACE USED TO ALWAYS BE GOOD, NOT ANYMORE!!! couldnt get my small order correct, had to drive 25 mins back to return my order and get my CORRECT garlic parm breadsticks, they tried squirting/ drizzling some sort of sauce across them and tried passing them off as garlic parm breadsticks!!! PAPA JOHNS BREADSTICKS ARE BAKED WITH THE GARLIC BUTTER PARM SEASONING-- which is what makes them so good-- i dont know what the hell they tried giving me but it looked and smelled absolutely disgusting!! i was so pissed and aggravated i asked for a refund-- THE MAN SAID NO ANS TRIED giving me some other nasty food!! i stormed out ans will NEVWR GI THERE AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Stanley Morrison Jr
Pizza was delivered an hour and 10 minutes after I ordered it. Food was cold. Had to reheat it to eat it. Tried to call to complain, was put on hold. Guess I’ll think twice before ordering from there again!
Food: 1
Service: 1
Tatiana H
Awful awful AWFUL pizza! I paid $30 for a pizza here and the pizza was AWFUL! No toppings barely and I paid extra for them and the pizza was limp and barely there. I spent over $50 for awful food. Avoid this location. They don’t care about the quality of food they are sending out. Pay the same price elsewhere and get top quality pizza but this is NOT it!
Atmosphere: 1
Food: 1
Service: 1
Jeff Moss
No phone human to answer the phone all automated . Ordered in person that was even more difficult. Waited entirely too long , got pizza and it taste nothing like papa John’s and very soggy / floppy .
Atmosphere: 3
Food: 1
Service: 1
Brian Newton
This place sucks. No one answers the phone. I stopped going here months ago but figured I would give them another chance. never again
Atmosphere: 1
Food: 2
Service: 1
Greg Lyons
Although Papa John’s Pizza is in my opinion, the absolute best it’s a shame because the customer service and app are absolutely horrible. The app charged my Apple account money for the pizza and never actually placed the order. So when you try to call you get some on the phone it’s someone from another country that can’t even pronunciate English properly and it makes it almost impossible to order. Although the pizza is phenomenal, the only choice you have is to actually drive to the store and order it and wait. Their app sucks. And their customer service sucks. Great pizza.
Atmosphere: 1
Food: 5
Service: 1
Tyler Edwards
Under new management, apparently. Picked up four pizzas last night, which altered my favorite budget pizza chain ... is now at the bottom of the list. Hardly even edible. Plain cheese pizzas; how can it go SO so wrong? Tried to call to let them know in lieu of a review, but after going to the call center somewhere overseas (I think), I ended up being on hold at the franchise, listening to a voice recording over and over - nobody picked up. From food to customer service: not good anymore.
Atmosphere: 2
Food: 1
Service: 3
Andrew Nave
Worst boneless wings I have ever had. Barely any barbecue sauce on them at all.
Food: 1
Service: 1
Trav Snyder
Seriously, the pepperoncini is the best part. Eeewew.... Do you have Starry Zero or not, because regular Starry is what always gets delivered?
Food: 4
Ezekiel Yoder
Don't quite understand why this location has such low ratings. Can't speak for delivery, but pick ups are always prompt and food is hot. The pizza man is always very friendly and seems to be making pizzas, answering phones and serving customers coming in. Lobby is clean and kitchen area that is visible also very tidy. Give them a break guys- it's a franchise pizza chain not a Michilan star restaurant! Great for what it is.
So tired of their delivery screw ups. 3 times we have ordered from them and they haven't delivered.
Service: 1
Mihir Patel
Worst papa john i have seen. Ordered pizza at 7 didn’t show up till 8.45. Tried to call the location and didn’t reach till 8.45 and once i did the guy saying the driver got pulled over and he is not sure what will happen. He asked do you want me to cancel the order. I would not order from this location ever. Worst customer service. Manager didn’t worry about anything. He just wanted to cancel the order. Now have kids crying hungry.
Atmosphere: 1
Food: 1
Service: 1
Pat Baisden
Horrible service from horrible people. Waited over an hour and a half for delivery (I live 5 minutes away). Delivery driver posted that our food was delivered 15 minutes before actually arriving. He then put the pizza on the ground, knocked and tried to run away before I got to the door. Called to complain and the manager disrespect my wife and was extremely rude
Atmosphere: 1
Food: 1
Service: 1
Tatiana Wilks
Ordered around 9 pm. 10pm rolls around and still no food. Called the store and was told the food was dropped off at the wrong house! I am extremely frustrated. The person on the phone was incredibly rude! We spent over $60 and had a horrible experience. Will be reporting this location to corporate and won’t be ordering from here again!
Service: 1
Li Wang
I ordered two pizzas from Papa John's at Doylestown PA. The dough is still raw! Won't go there anymore.
THIS PLACE USED TO ALWAYS BE GOOD, NOT ANYMORE!!! couldnt get my small order correct, had to drive 25 mins back to return my order and get my CORRECT garlic parm breadsticks, they tried squirting/ drizzling some sort of sauce across them and tried passing them off as garlic parm breadsticks!!! PAPA JOHNS BREADSTICKS ARE BAKED WITH THE GARLIC BUTTER PARM SEASONING-- which is what makes them so good-- i dont know what the hell they tried giving me but it looked and smelled absolutely disgusting!! i was so pissed and aggravated i asked for a refund-- THE MAN SAID NO ANS TRIED giving me some other nasty food!! i stormed out ans will NEVWR GI THERE AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Pizza was delivered an hour and 10 minutes after I ordered it. Food was cold. Had to reheat it to eat it. Tried to call to complain, was put on hold. Guess I’ll think twice before ordering from there again!
Food: 1
Service: 1
Awful awful AWFUL pizza! I paid $30 for a pizza here and the pizza was AWFUL! No toppings barely and I paid extra for them and the pizza was limp and barely there. I spent over $50 for awful food. Avoid this location. They don’t care about the quality of food they are sending out. Pay the same price elsewhere and get top quality pizza but this is NOT it!
Atmosphere: 1
Food: 1
Service: 1
No phone human to answer the phone all automated . Ordered in person that was even more difficult. Waited entirely too long , got pizza and it taste nothing like papa John’s and very soggy / floppy .
Atmosphere: 3
Food: 1
Service: 1
This place sucks. No one answers the phone. I stopped going here months ago but figured I would give them another chance. never again
Atmosphere: 1
Food: 2
Service: 1
Although Papa John’s Pizza is in my opinion, the absolute best it’s a shame because the customer service and app are absolutely horrible. The app charged my Apple account money for the pizza and never actually placed the order. So when you try to call you get some on the phone it’s someone from another country that can’t even pronunciate English properly and it makes it almost impossible to order. Although the pizza is phenomenal, the only choice you have is to actually drive to the store and order it and wait. Their app sucks. And their customer service sucks. Great pizza.
Atmosphere: 1
Food: 5
Service: 1
Under new management, apparently. Picked up four pizzas last night, which altered my favorite budget pizza chain ... is now at the bottom of the list. Hardly even edible. Plain cheese pizzas; how can it go SO so wrong? Tried to call to let them know in lieu of a review, but after going to the call center somewhere overseas (I think), I ended up being on hold at the franchise, listening to a voice recording over and over - nobody picked up.
From food to customer service: not good anymore.
Atmosphere: 2
Food: 1
Service: 3
Worst boneless wings I have ever had. Barely any barbecue sauce on them at all.
Food: 1
Service: 1
Seriously, the pepperoncini is the best part. Eeewew.... Do you have Starry Zero or not, because regular Starry is what always gets delivered?
Food: 4
Don't quite understand why this location has such low ratings. Can't speak for delivery, but pick ups are always prompt and food is hot. The pizza man is always very friendly and seems to be making pizzas, answering phones and serving customers coming in. Lobby is clean and kitchen area that is visible also very tidy. Give them a break guys- it's a franchise pizza chain not a Michilan star restaurant! Great for what it is.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So tired of their delivery screw ups. 3 times we have ordered from them and they haven't delivered.
Service: 1
Worst papa john i have seen. Ordered pizza at 7 didn’t show up till 8.45. Tried to call the location and didn’t reach till 8.45 and once i did the guy saying the driver got pulled over and he is not sure what will happen. He asked do you want me to cancel the order. I would not order from this location ever. Worst customer service. Manager didn’t worry about anything. He just wanted to cancel the order. Now have kids crying hungry.
Atmosphere: 1
Food: 1
Service: 1
Horrible service from horrible people. Waited over an hour and a half for delivery (I live 5 minutes away). Delivery driver posted that our food was delivered 15 minutes before actually arriving. He then put the pizza on the ground, knocked and tried to run away before I got to the door. Called to complain and the manager disrespect my wife and was extremely rude
Atmosphere: 1
Food: 1
Service: 1
Ordered around 9 pm. 10pm rolls around and still no food. Called the store and was told the food was dropped off at the wrong house! I am extremely frustrated. The person on the phone was incredibly rude! We spent over $60 and had a horrible experience. Will be reporting this location to corporate and won’t be ordering from here again!
Service: 1
I ordered two pizzas from Papa John's at Doylestown PA. The dough is still raw! Won't go there anymore.
Atmosphere: 2
Food: 1
Service: 1
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