All of the staff there is amazing. The store is always clean. I love the Manager Ronnie she was so pleasant and kind. I will always come here because staff and the food is great.
Atmosphere: 5
Food: 5
Service: 5
Sean Brown
My girlfriend and I were passing through and we stopped here for a quick lunch. They were the nicest people you could ever ask for. The lady even gave us coupons for our meal which ended up cutting the cost of our meal in half.
Atmosphere: 5
Food: 5
Service: 5
CJ O'Murph
This is a great Arbys! Clean, good service, best Arbys food! Go for it!
Atmosphere: 4
Food: 4
Service: 5
Bob Provencher
The food is good and the food service is OK but every time we go to this place, the bathroom door is locked. What exactly is the point of that? Seems like places that do this are trying to discourage people from using the facilities so they don’t have to clean them.
Atmosphere: 3
Food: 5
Service: 3
M
Charges 5 dollars and 30 cents for a TINY bowl of Mac and cheese and they still don’t fill it, even when I brought it to their attention! 😡 only the East Stroudsburg Arby’s does this, every other Arby’s fill the bowls! They claim to put 8oz but they are probably weighing the container too - it’s such a rip off! So I switched and I go to Wawa for my Mac and cheese, because they are not petty, they fill your bowl!!! And it’s not like I didn’t bring it to their attention so I guess Arby’s just didn’t want the money!
UPDATE: when you leave a negative review an Arby’s owner comes on and gives you a website to go onto so they can resolve your issue, but that is a TOTAL LIE, NO ONE CONTACTS YOU!!! They just try to make themselves look good online by posting that for all to see after they receive negative reviews! Big waste of time!! But that’s okay because Wawa is right up the street and that’s where I have been taking my business and I am also a local business owner so I just continue to spread the word! 👍
Atmosphere: 1
Food: 1
Service: 1
Dan Alex
The steak nuggets are excellent, however the beef and cheddar was kind of tasteless not bad but not good like they used to be
Atmosphere: 5
Food: 5
Service: 5
Hasani Worme
I wouldn’t look in their direction if the food was free. Customer service is a little on the slow side
Guy Brink
Quick service,happy people and good food!
Atmosphere: 3
Food: 5
Service: 5
Jaden Jeswald
I stopped by quick on my way through the area and went inside. I appreciate how quick and nice the staff was, particularly Matthew! He was a nice older gentleman and he was handling the front (and I also think the drive through). He was also very attentive and quick to handle unlocking the bathroom for patrons (myself included) while juggling everything else. If I’m back in the area I’ll stop again :)
Atmosphere: 5
Food: 5
Service: 5
Yvette Acosta
My husband ordered $60 worth of food. After placing his order in drive-through. He still had to pull over and wait for the order . Food was warm , burger was not cooked still was pink in side . Also the burger was so sloppy and Soggy with all the condiments added. The steak bites were overcooked and the fries tasted as if Oily and hard. Not en Enjoyable meal and when I called back and spoke to whoever picked up the phone, they asked at what time was the order place which was 10 minutes prior to me calling and receiving my food once my husband got home. And the representative had an attitude saying it depends the time that that was a rush crowd around that time. She did not offer a refund Nor that I want one, I advised the young lady that I wasn’t looking for a refund. I was making sure someone doesn’t get sick with the undercooked burgers and letting her know the quality of the service and food. Horrible service would never return back.
Horrible drive thru service first car to pull up to an empty Arby's was advised to park and they would bring it out. Waited for 4 vehicles to get their order prior to beING served. Once received food was received it was already cold. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
John Rinaldi
Taking the time to commend the store manager RONNIE. She was amazingly friendly to my small children and also myself and my wife. She made us feel welcome, where a quick bite to eat turned into a great time leading to actually post this review. Had a conversation with her and brought a smile to my girls faces. All managers should be as friendly as her.
Atmosphere: 5
Food: 5
Service: 5
Lev Roitman
Food is always good and fresh. Staff is always courteous and accommodating. Location is clean and neat.
Atmosphere: 5
Food: 5
Service: 5
jimbob beluche
Nice place, great staff.. messed up my order though. Got what I feel like was an equally good Sandwich? Or better? Just didn't order it. Ordered beer and I swear I got brisket.
Atmosphere: 5
Food: 4
Service: 5
Anne Smithers
Not an every day thing but so happy we still have one when the craving hits!!
All of the staff there is amazing. The store is always clean. I love the Manager Ronnie she was so pleasant and kind. I will always come here because staff and the food is great.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I were passing through and we stopped here for a quick lunch. They were the nicest people you could ever ask for. The lady even gave us coupons for our meal which ended up cutting the cost of our meal in half.
Atmosphere: 5
Food: 5
Service: 5
This is a great Arbys! Clean, good service, best Arbys food! Go for it!
Atmosphere: 4
Food: 4
Service: 5
The food is good and the food service is OK but every time we go to this place, the bathroom door is locked. What exactly is the point of that? Seems like places that do this are trying to discourage people from using the facilities so they don’t have to clean them.
Atmosphere: 3
Food: 5
Service: 3
Charges 5 dollars and 30 cents for a TINY bowl of Mac and cheese and they still don’t fill it, even when I brought it to their attention! 😡 only the East Stroudsburg Arby’s does this, every other Arby’s fill the bowls! They claim to put 8oz but they are probably weighing the container too - it’s such a rip off! So I switched and I go to Wawa for my Mac and cheese, because they are not petty, they fill your bowl!!! And it’s not like I didn’t bring it to their attention so I guess Arby’s just didn’t want the money!
UPDATE: when you leave a negative review an Arby’s owner comes on and gives you a website to go onto so they can resolve your issue, but that is a TOTAL LIE, NO ONE CONTACTS YOU!!! They just try to make themselves look good online by posting that for all to see after they receive negative reviews! Big waste of time!! But that’s okay because Wawa is right up the street and that’s where I have been taking my business and I am also a local business owner so I just continue to spread the word! 👍
Atmosphere: 1
Food: 1
Service: 1
The steak nuggets are excellent, however the beef and cheddar was kind of tasteless not bad but not good like they used to be
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t look in their direction if the food was free. Customer service is a little on the slow side
Quick service,happy people and good food!
Atmosphere: 3
Food: 5
Service: 5
I stopped by quick on my way through the area and went inside. I appreciate how quick and nice the staff was, particularly Matthew! He was a nice older gentleman and he was handling the front (and I also think the drive through). He was also very attentive and quick to handle unlocking the bathroom for patrons (myself included) while juggling everything else. If I’m back in the area I’ll stop again :)
Atmosphere: 5
Food: 5
Service: 5
My husband ordered $60 worth of food. After placing his order in drive-through. He still had to pull over and wait for the order . Food was warm , burger was not cooked still was pink in side . Also the burger was so sloppy and Soggy with all the condiments added. The steak bites were overcooked and the fries tasted as if Oily and hard. Not en Enjoyable meal and when I called back and spoke to whoever picked up the phone, they asked at what time was the order place which was 10 minutes prior to me calling and receiving my food once my husband got home. And the representative had an attitude saying it depends the time that that was a rush crowd around that time. She did not offer a refund Nor that I want one, I advised the young lady that I wasn’t looking for a refund. I was making sure someone doesn’t get sick with the undercooked burgers and letting her know the quality of the service and food. Horrible service would never return back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible drive thru service first car to pull up to an empty Arby's was advised to park and they would bring it out. Waited for 4 vehicles to get their order prior to beING served. Once received food was received it was already cold. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Taking the time to commend the store manager RONNIE. She was amazingly friendly to my small children and also myself and my wife. She made us feel welcome, where a quick bite to eat turned into a great time leading to actually post this review. Had a conversation with her and brought a smile to my girls faces. All managers should be as friendly as her.
Atmosphere: 5
Food: 5
Service: 5
Food is always good and fresh. Staff is always courteous and accommodating. Location is clean and neat.
Atmosphere: 5
Food: 5
Service: 5
Nice place, great staff.. messed up my order though. Got what I feel like was an equally good Sandwich? Or better? Just didn't order it. Ordered beer and I swear I got brisket.
Atmosphere: 5
Food: 4
Service: 5
Not an every day thing but so happy we still have one when the craving hits!!
Atmosphere: 5
Food: 5
Service: 5
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