Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr.
Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior.
This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
Sam Kaefer22
I waited 20 minutes for a six piece when I’m the only customer inside. I understand wings take a min to cook and there are online orders but the wait time I experienced tofsy was unacceptable when there are five workers in the building.
Atmosphere: 4
Food: 4
Service: 1
Shelley Powers
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
Chris Aschenbrenner
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
J
Wings are trash just flavors and greasy. Fries are always burnt ends.
Atmosphere: 5
Food: 1
Service: 5
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Taylyn Sky
Food was delicious here. Their service was excellent.
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Cassandra Mock
Waited an extra 40 min for food. For my food not to be in the bag. The people working were rude and disrespectful. Called to tell them I was missing food after I arrived home and flat out called us a liar. Will be calling corporate. We got all our other food except 2 orders of tenders
Atmosphere: 1
Food: 1
Service: 1
Maryum Snowden
I love wing stop. It doesn’t matter what location, all wing stops are amazing. I stopped by this location for lunch on a Tuesday because of the 2 $2 tender deal and it was delicious. I’m happy you guys have this deal and I hope you always will!
Muñeca Ritter
Every time I order WELL DONE. The wings are always soggy so I have to put them in the air fryer. This has happened the last three times that I ordered from Wingstop. I will not be spending any more money here when I can go to a local bar and get wings made the way that I request.
Partnering with DoorDash for your deliveries sounds good, but we had an order sit on my front porch for over 20 minutes because the dasher did not ring the door bell or knock on the door. Called store we ordered from (862 E. Hillside Dr. Broken Arrow, OK 74012) and was promptly told that the order went to door dash and they have no control over the drivers behavior. This was pretty disappointing lunch to say the least. I don't need a refund, or a discount on a future purchase, you just need to get with door dash and let the know to ring the doorbell, knock on the door or both to let us know our food has arrived.
I waited 20 minutes for a six piece when I’m the only customer inside. I understand wings take a min to cook and there are online orders but the wait time I experienced tofsy was unacceptable when there are five workers in the building.
Atmosphere: 4
Food: 4
Service: 1
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
Wings are trash just flavors and greasy. Fries are always burnt ends.
Atmosphere: 5
Food: 1
Service: 5
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Food was delicious here. Their service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Chicken Sandwich
Amazing service. Good food and people are so nice. Love to be here again and again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Chicken Sandwich
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Restaurantji Recommends
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Waited an extra 40 min for food. For my food not to be in the bag. The people working were rude and disrespectful. Called to tell them I was missing food after I arrived home and flat out called us a liar. Will be calling corporate. We got all our other food except 2 orders of tenders
Atmosphere: 1
Food: 1
Service: 1
I love wing stop. It doesn’t matter what location, all wing stops are amazing. I stopped by this location for lunch on a Tuesday because of the 2 $2 tender deal and it was delicious. I’m happy you guys have this deal and I hope you always will!
Every time I order WELL DONE. The wings are always soggy so I have to put them in the air fryer. This has happened the last three times that I ordered from Wingstop. I will not be spending any more money here when I can go to a local bar and get wings made the way that I request.
Excellent Customer Service and Food was amazing
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