unacceptable drink, this is what i was given (no i didn’t not drink any yet). foam on top is not cold foam and keeps going down more and more. As someone who used to work for dunkin, this is absurd. I ALWAYS have issues with this location, whether it be rude employees or my order is wrong, but this is my last straw and i will never go back to this dunkin. employees need retrained on how to make drinks and how to have acceptable customer service.
hayden paige
I just had got coffee on my break and it was honestly just gross . Felt like they rushed on mine . It had more ice than coffee .
Jason Mirabile
Awesome service
Kyle
My girlfriend really wanted dunkin later at night and every dunkin near us was closed so we went to this one and the service was amazing! We ordered a drink and they accidentally messed up the drink order but they gave us the mess up and the correct one, And both were amazing! so one for me and my girlfriend! Above and Beyond Service New favorite Dunkin!
Tiffany Yarnall
I’ve never seen so much help in one retail store with not one person actually willing to wait on you. I walked into the store instead of using the drive-thru, grabbed two drinks from the cooler and then proceeded to wait at the counter for literally 5 minutes with employees walking by, laughing and joking in front of me and not one person acknowledging that I was standing there. Not a “someone will be with you in a minute” not a hello, nothing! When I finally decided to ask the 3 employees standing in front of me if there was a problem and they looked at me like I was bothering them and then tried to decide between the 3 of them who would jump on the register…I left. And to the manager that was shouting in the back that you didn’t know your employee’s names, maybe in addition to learning their names you could also provide them with some basic customer service skills.
Michael Egolf
Will forever and always be my favorite Dunkin
J
Came here the other day to use the toilet and the dude wouldn’t even let me use it??? I mean tf I just had y’all coffee and I had to take a dump!! He told me to fight him (which I didn’t cause I ain’t causing drama over me using the toilet) and then he threw a drink in my face
Michelle Little
What is the point of using the app if I put an order in for coffee on my way to work, get here 11 mins after my order was placed and they asked who I was, then made my coffees. Thanks for nothing
Karen Swavely
Drive thru used mostly.
Brooke Henne
I got a dozen donuts here that all looked very fresh (I dropped them off at my mechanic's) and a breakfast sandwich which came out timely and tasted very good. I also saw that they had dog toys and so far my dog's entire morning has been made, she's enjoying the donut lol it's very good quality
This dunkin is literally(!!) the worst one in the area!! I go out of my way to avoid this specific dunkin. Every time I go here on the off chance that it’s my only option, they either don’t have something, or mess up the order. They’re all rude workers too!!
Atmosphere: 1
Food: 1
Service: 1
Kelly A.
My drinks are usually made quick and correct with mobile order. Employees are friendly.
Atmosphere: 3
Food: 3
Service: 4
Casey Ebright
Never going here again they never make your coffee correct so frustrating they have horrible attitude act like your inconveniencing them would call to complain but it would get me nowhere
Atmosphere: 1
Food: 1
Service: 1
Alexandra Dereveaschin
Awful and unprofessional! My daughter and I ordered a croissant to go through the mobile app with the pick-up option so that we wouldn't have to wait in line. Five minutes later, we entered the store, and a woman with her son came in behind us. They were going to order at the counter. We stood there for about 10 minutes, and no one approached us or the woman. Her son was even leaning on the countertop to make sure someone saw him, but there was no reaction at all! Eventually, they left. Another man came in and wanted to order, but again, no one was there to help him. I was about to ask someone about our order when the girl finally came and just pushed the bag toward us. I said good morning to her, but she didn't respond. She just turned around and walked away. This is not the first time I've experienced poor customer service at this location. Does this place even want to have any customers? I will never be back!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
Jimmy Dorsey
Bought 4 coffees and was charged $14, omg talk about king of price gouging. I will never be back. I bought a full meal at Arbies and it was only $11.01.
unacceptable drink, this is what i was given (no i didn’t not drink any yet). foam on top is not cold foam and keeps going down more and more. As someone who used to work for dunkin, this is absurd. I ALWAYS have issues with this location, whether it be rude employees or my order is wrong, but this is my last straw and i will never go back to this dunkin. employees need retrained on how to make drinks and how to have acceptable customer service.
I just had got coffee on my break and it was honestly just gross . Felt like they rushed on mine . It had more ice than coffee .
Awesome service
My girlfriend really wanted dunkin later at night and every dunkin near us was closed so we went to this one and the service was amazing! We ordered a drink and they accidentally messed up the drink order but they gave us the mess up and the correct one, And both were amazing! so one for me and my girlfriend! Above and Beyond Service New favorite Dunkin!
I’ve never seen so much help in one retail store with not one person actually willing to wait on you. I walked into the store instead of using the drive-thru, grabbed two drinks from the cooler and then proceeded to wait at the counter for literally 5 minutes with employees walking by, laughing and joking in front of me and not one person acknowledging that I was standing there. Not a “someone will be with you in a minute” not a hello, nothing! When I finally decided to ask the 3 employees standing in front of me if there was a problem and they looked at me like I was bothering them and then tried to decide between the 3 of them who would jump on the register…I left. And to the manager that was shouting in the back that you didn’t know your employee’s names, maybe in addition to learning their names you could also provide them with some basic customer service skills.
Will forever and always be my favorite Dunkin
Came here the other day to use the toilet and the dude wouldn’t even let me use it??? I mean tf I just had y’all coffee and I had to take a dump!! He told me to fight him (which I didn’t cause I ain’t causing drama over me using the toilet) and then he threw a drink in my face
What is the point of using the app if I put an order in for coffee on my way to work, get here 11 mins after my order was placed and they asked who I was, then made my coffees. Thanks for nothing
Drive thru used mostly.
I got a dozen donuts here that all looked very fresh (I dropped them off at my mechanic's) and a breakfast sandwich which came out timely and tasted very good. I also saw that they had dog toys and so far my dog's entire morning has been made, she's enjoying the donut lol it's very good quality
Restaurantji Recommends
This dunkin is literally(!!) the worst one in the area!! I go out of my way to avoid this specific dunkin. Every time I go here on the off chance that it’s my only option, they either don’t have something, or mess up the order.
They’re all rude workers too!!
Atmosphere: 1
Food: 1
Service: 1
My drinks are usually made quick and correct with mobile order. Employees are friendly.
Atmosphere: 3
Food: 3
Service: 4
Never going here again they never make your coffee correct so frustrating they have horrible attitude act like your inconveniencing them would call to complain but it would get me nowhere
Atmosphere: 1
Food: 1
Service: 1
Awful and unprofessional! My daughter and I ordered a croissant to go through the mobile app with the pick-up option so that we wouldn't have to wait in line. Five minutes later, we entered the store, and a woman with her son came in behind us. They were going to order at the counter. We stood there for about 10 minutes, and no one approached us or the woman. Her son was even leaning on the countertop to make sure someone saw him, but there was no reaction at all! Eventually, they left. Another man came in and wanted to order, but again, no one was there to help him. I was about to ask someone about our order when the girl finally came and just pushed the bag toward us. I said good morning to her, but she didn't respond. She just turned around and walked away. This is not the first time I've experienced poor customer service at this location. Does this place even want to have any customers? I will never be back!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
Bought 4 coffees and was charged $14, omg talk about king of price gouging. I will never be back. I bought a full meal at Arbies and it was only $11.01.
Atmosphere: 1
Food: 1
Service: 1
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