This is the McDonald's in Johnstown it could do better
Atmosphere: 3
Food: 3
Service: 3
Kevin Vilella
Nuggets where not fresh at all when I visited but the fish sandwich was.
Atmosphere: 5
Food: 3
Service: 5
Jessica Carlin
Owner Replied to contact Customer Care. Complaint made with Customer Care.
McDonalds is a fast food chain. The amount of time it takes to get through the drive through is unrealistic. I was the 3rd car in line. I only ordered a breakfast wrap and a medium orange juice. Two girls stood in the pay window and took my payment. After waiting about 10 mins they opened the window and asked if I was cashed out to which I replied and said yes, you both already took my payment and they just stood there and staired. When I was finally able to pull forward and get to the food window, the male employee behind that window poured the orange juice, set it down, looked down in the bag and walked away. About 5 mins later, he returned looked down in the bag a second time and slowly walked to the window unsure if it was the correct order and handed it out. There is no excuse for the amount of down time that is happening behind the counter and in the workplace. I would recommend training the staff on customer service and assisting the customers in a timely manner.
This is an ongoing pattern at this particular McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Vicki Russell
Went through 2 days ago .got the chicken sandwich meal. ..The chicken was horrible , chewy tasted like rubber...had to throw it out....I NEVER tasted chicken like that..Horrible
Jeremy Porter
Place is so dirty had to clean my own table. Not because they were to busy because they were not only one onlyher person sitting down eating. All the hand sanitizers were empty they must just be for looks. Rude employee's honest wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
Derek Ickes
Never get an order right literally the worst McDonald's there is.
Service: 1
Sabrina June
Just ordered a medium sugar free coffee. Very simple. I wasn’t handed a small. I asked politely if I had ordered the wrong thing. With full confidence she said “that’s a medium” and that was that. Which whatever fine, but when I drank it, I almost spit it out by how sweet it was. It wasn’t sugar free, and it tasted like it had 1,000 pumps of syrup. I love this McDonald’s, but that’s crazy. (The cup literally has an S for small)
Atmosphere: 1
Food: 1
Service: 1
Angelina Smith
We go to mcdonald’s all the time and NEVER had a problem until tonight! My fiancé found whatever this is in his burger. We got his burger with just BACON AND CHEESE, that’s it, but they put everything on it. I got a $5 meal and of course they forgot the sandwich, we won’t be going back after this
Food: 1
Joe Castania
Yummy in my tummy
Atmosphere: 5
Food: 5
Service: 5
Gopala raju
I went for dine in had to wait for 15 mins they did not took my order. So I had to go to drive thru. I ordered fish o fillet. Asked for just fish fillet. The price is same for both the items the MC donalds I had in new York has different price.
This is the McDonald's in Johnstown it could do better
Atmosphere: 3
Food: 3
Service: 3
Nuggets where not fresh at all when I visited but the fish sandwich was.
Atmosphere: 5
Food: 3
Service: 5
Owner Replied to contact Customer Care. Complaint made with Customer Care.
McDonalds is a fast food chain. The amount of time it takes to get through the drive through is unrealistic. I was the 3rd car in line. I only ordered a breakfast wrap and a medium orange juice. Two girls stood in the pay window and took my payment. After waiting about 10 mins they opened the window and asked if I was cashed out to which I replied and said yes, you both already took my payment and they just stood there and staired. When I was finally able to pull forward and get to the food window, the male employee behind that window poured the orange juice, set it down, looked down in the bag and walked away. About 5 mins later, he returned looked down in the bag a second time and slowly walked to the window unsure if it was the correct order and handed it out. There is no excuse for the amount of down time that is happening behind the counter and in the workplace. I would recommend training the staff on customer service and assisting the customers in a timely manner.
This is an ongoing pattern at this particular McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Went through 2 days ago .got the chicken sandwich meal. ..The chicken was horrible , chewy tasted like rubber...had to throw it out....I NEVER tasted chicken like that..Horrible
Place is so dirty had to clean my own table. Not because they were to busy because they were not only one onlyher person sitting down eating. All the hand sanitizers were empty they must just be for looks. Rude employee's honest wouldn't recommend
Atmosphere: 1
Food: 1
Service: 1
Never get an order right literally the worst McDonald's there is.
Service: 1
Just ordered a medium sugar free coffee. Very simple. I wasn’t handed a small. I asked politely if I had ordered the wrong thing. With full confidence she said “that’s a medium” and that was that. Which whatever fine, but when I drank it, I almost spit it out by how sweet it was. It wasn’t sugar free, and it tasted like it had 1,000 pumps of syrup. I love this McDonald’s, but that’s crazy. (The cup literally has an S for small)
Atmosphere: 1
Food: 1
Service: 1
We go to mcdonald’s all the time and NEVER had a problem until tonight! My fiancé found whatever this is in his burger. We got his burger with just BACON AND CHEESE, that’s it, but they put everything on it. I got a $5 meal and of course they forgot the sandwich, we won’t be going back after this
Food: 1
Yummy in my tummy
Atmosphere: 5
Food: 5
Service: 5
I went for dine in had to wait for 15 mins they did not took my order. So I had to go to drive thru. I ordered fish o fillet. Asked for just fish fillet. The price is same for both the items the MC donalds I had in new York has different price.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very well maintained place.
Atmosphere: 5
Food: 5
Service: 5
Always wait more than 40 plus mins for food in drive through even when Noone is in store. Always mess things up
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru twice to still not have the correct order.
Food: 1
Service: 1
Perhaps the worst McD’s there is….
Atmosphere: 1
Food: 1
Service: 1
Asked for a special iced coffee, but didn't get what I ordered ...only found out 2 miles down the road..won't be coming back anytime soon.
Atmosphere: 3
Food: 3
Service: 3
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