I got food poisoning.I called the company never called me back.Thank you never again
Atmosphere: 1
Food: 1
Service: 1
Julia Wray
Okay so I never leave reviews and this may even be my first one, but the worst Chipotle literally ever. Found a bug in my food tonight and when I went back to inform the manager I was told that “problems like this happen with fresh produce”. Absolutely unacceptable. Their lettuce was obviously not washed well enough or even at all. And rather than having good customer service after the bug incident, I get told that problems like this can happen. Problems like bugs??? Bye. Had to call 1-800-Chipotle and was only offered a free entree…had to fight for a total refund instead because who would want to eat a bug filled Chipotle bowl ever again? Not me. Good luck when it comes to ordering from this Chipotle. Enjoy your bugs
Food: 1
Service: 1
Tilhas Tizi
Worst chipotle in the area. Horrible in every category possible. You have been warned.
Atmosphere: 1
Food: 1
Service: 1
Dukes Tango
Great ingredients, taste and quality service
Atmosphere: 5
Food: 5
Service: 5
Pavan
Just picked up a takeout. I was shocked to see the portion in it. For a moment I thought someone ate half of my bowl. Unfortunately no better Chipotle close by so have to start looking for other options
Atmosphere: 1
Food: 1
Emre Durmus
The steak was too hard and not cooked well
Food: 2
Service: 3
Matthew Nafe
Service has improved over the last two years
Atmosphere: 3
Food: 4
Service: 3
Tom Bowling
Consistently have gotten pretty awful bowls from this location. This is absolutely unacceptable for a bowl with full sized portions.
Food: 1
Service: 1
Christine Legree
Terrible! Don’t take accountability don’t wash hands! Outside smoking then goes right back to work heard the girl say eww wash your hands and he said why I wear gloves! I kindly got out of line and left! Nasty
Caryn Mann
Love Mexican food. The burrito b I wl was the best. Fresh food and a side of guacamole. Delicious!
The worst experience at chipotle. Very very less quantity and the service was poor. Staff rush to complete the order without properly putting the food into the bowl. I believe they have to realize that we are not here for free food rather we are paying for the food we order. Happened multiple times like this.
Food: 3
Service: 1
Rebecca Mae
The last I ordered a burrito bowl, it was barely half full. It's pathetic and really not worth the $ anymore which is sad.
Sam P
I was really disappointed with my recent visit to this Chipotle. I ordered a bowl and received barely half the usual portion — it looked like a side order instead of a full meal. What made it worse was that the staff member preparing my food was clearly rushing through the order, even though the restaurant wasn’t busy at all. It felt like he just wanted to get it over with instead of making sure I got what I paid for. For the price, I expect better quality and consistency. Definitely not the experience I’m used to from Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Ryan Bowen
Chipotle has really gone down hill. The food is still very good but everything else about this place makes me cringe. The staff is absolutely miserable and would rather argue with you about your order than give you what you want. I ordered 2 kids build your own tacos. Upon realizing that they did not give us meat with them, I showed the cashier and he said “you didn’t ask for meat.” I’m sorry. Do many people come in and ask for lettuce, cheese and rice tacos for their kids? Maybe if they weren’t rushing you through the line, I would’ve noticed that they didn’t add meat to the kids meals. Every single table was dirty with food on it and the dining in general was filthy with overflowing trashcans. If the food wasn’t so good, I would’ve never come back. Try harder, Chipotle. The customer experience should be paramount. At some point, it won’t be worth it to visit your restaurant anymore.
Atmosphere: 1
Food: 4
Service: 1
Kel Loughin
Too long didn’t read: bad with allergies, always out of ingredients hours before closing and never restocks, specific employee consistently rude to customers, if you doordash your order is always incorrect and/or missing ingredients.
Allergens: last month we asked if the carne asada was gluten free. Employee responded by dropping serving spoon and staring at me blankly. I asked again in case they couldn’t understand me and they began to look very annoyed with direct eye contact. I ended up googling it, while the employee stared at me silently. I’d assume if I asked them to change gloves, I’d either be ignored or clearly judged. Ingredients/Doordash: whether you go in person or doordash after 7pm, they will be out of fajita veggies and/or lettuce and/or more. Have gone/ordered multiple times at or long after 7pm and they are always out, and they say they are out for the night. Every time, no restock, no matter the item. Specific employee: same one as described with allergen section. Also, today we asked if they had any fajita veggies being made. She silently picked up the empty container, tilted it toward us, then said “what else.” Then along the line we asked if there was more lettuce being put out. She motioned to the empty container and said “none” while looking and sounding aggravated. After making my bowl and my boyfriend’s, she struggled to put the lid on, started laughing and said “oh my god are you kidding me!” and then audibly sighed while getting another lid. We didn’t see her nametag but has black hair, multiple earrings, pale, girl in 20s, around 5 feet.
I have NEVER made a negative google review before, and usually would just go to the much better chipotle in Turner Square without leaving this bad review, but I felt I should post incase other people with allergies, or people with social anxiety, are thinking of going here. Definitely don’t.
I got food poisoning.I called the company never called me back.Thank you never again
Atmosphere: 1
Food: 1
Service: 1
Okay so I never leave reviews and this may even be my first one, but the worst Chipotle literally ever. Found a bug in my food tonight and when I went back to inform the manager I was told that “problems like this happen with fresh produce”. Absolutely unacceptable. Their lettuce was obviously not washed well enough or even at all. And rather than having good customer service after the bug incident, I get told that problems like this can happen. Problems like bugs??? Bye. Had to call 1-800-Chipotle and was only offered a free entree…had to fight for a total refund instead because who would want to eat a bug filled Chipotle bowl ever again? Not me. Good luck when it comes to ordering from this Chipotle. Enjoy your bugs
Food: 1
Service: 1
Worst chipotle in the area. Horrible in every category possible. You have been warned.
Atmosphere: 1
Food: 1
Service: 1
Great ingredients, taste and quality service
Atmosphere: 5
Food: 5
Service: 5
Just picked up a takeout. I was shocked to see the portion in it. For a moment I thought someone ate half of my bowl. Unfortunately no better Chipotle close by so have to start looking for other options
Atmosphere: 1
Food: 1
The steak was too hard and not cooked well
Food: 2
Service: 3
Service has improved over the last two years
Atmosphere: 3
Food: 4
Service: 3
Consistently have gotten pretty awful bowls from this location. This is absolutely unacceptable for a bowl with full sized portions.
Food: 1
Service: 1
Terrible! Don’t take accountability don’t wash hands! Outside smoking then goes right back to work heard the girl say eww wash your hands and he said why I wear gloves! I kindly got out of line and left! Nasty
Love Mexican food. The burrito b I wl was the best. Fresh food and a side of guacamole. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The worst experience at chipotle. Very very less quantity and the service was poor. Staff rush to complete the order without properly putting the food into the bowl. I believe they have to realize that we are not here for free food rather we are paying for the food we order. Happened multiple times like this.
Food: 3
Service: 1
The last I ordered a burrito bowl, it was barely half full. It's pathetic and really not worth the $ anymore which is sad.
I was really disappointed with my recent visit to this Chipotle. I ordered a bowl and received barely half the usual portion — it looked like a side order instead of a full meal. What made it worse was that the staff member preparing my food was clearly rushing through the order, even though the restaurant wasn’t busy at all. It felt like he just wanted to get it over with instead of making sure I got what I paid for. For the price, I expect better quality and consistency. Definitely not the experience I’m used to from Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Chipotle has really gone down hill. The food is still very good but everything else about this place makes me cringe. The staff is absolutely miserable and would rather argue with you about your order than give you what you want. I ordered 2 kids build your own tacos. Upon realizing that they did not give us meat with them, I showed the cashier and he said “you didn’t ask for meat.” I’m sorry. Do many people come in and ask for lettuce, cheese and rice tacos for their kids? Maybe if they weren’t rushing you through the line, I would’ve noticed that they didn’t add meat to the kids meals. Every single table was dirty with food on it and the dining in general was filthy with overflowing trashcans. If the food wasn’t so good, I would’ve never come back. Try harder, Chipotle. The customer experience should be paramount. At some point, it won’t be worth it to visit your restaurant anymore.
Atmosphere: 1
Food: 4
Service: 1
Too long didn’t read: bad with allergies, always out of ingredients hours before closing and never restocks, specific employee consistently rude to customers, if you doordash your order is always incorrect and/or missing ingredients.
Allergens: last month we asked if the carne asada was gluten free. Employee responded by dropping serving spoon and staring at me blankly. I asked again in case they couldn’t understand me and they began to look very annoyed with direct eye contact. I ended up googling it, while the employee stared at me silently. I’d assume if I asked them to change gloves, I’d either be ignored or clearly judged.
Ingredients/Doordash: whether you go in person or doordash after 7pm, they will be out of fajita veggies and/or lettuce and/or more. Have gone/ordered multiple times at or long after 7pm and they are always out, and they say they are out for the night. Every time, no restock, no matter the item.
Specific employee: same one as described with allergen section. Also, today we asked if they had any fajita veggies being made. She silently picked up the empty container, tilted it toward us, then said “what else.” Then along the line we asked if there was more lettuce being put out. She motioned to the empty container and said “none” while looking and sounding aggravated. After making my bowl and my boyfriend’s, she struggled to put the lid on, started laughing and said “oh my god are you kidding me!” and then audibly sighed while getting another lid. We didn’t see her nametag but has black hair, multiple earrings, pale, girl in 20s, around 5 feet.
I have NEVER made a negative google review before, and usually would just go to the much better chipotle in Turner Square without leaving this bad review, but I felt I should post incase other people with allergies, or people with social anxiety, are thinking of going here. Definitely don’t.
Atmosphere: 1
Food: 2
Service: 1
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