I would like to take the moment to thank the staff for doing a wonderful job with my son’s birthday cake this past Sunday I spoke to a wonderful young lady on the phone. Everything that I asked for they did and everybody loved it. We drove from New Jersey there it was over an hour to get there and it was well worth it. Thank you so much, my family thinks this is the best place and always has been wish you were a little closer to South Jersey like you used to be but thank you for this location
Atmosphere: 5
Food: 5
Service: 5
Glennis Harrington
an amazing cookie cake for my roommate’s 23rd birthday!
Atmosphere: 5
Food: 5
Service: 5
Mike Fenn
Best sugar cookies on the planet.
Atmosphere: 5
Food: 5
Service: 5
Robert Valenti
This place doesn’t care at all my wife ordered a cookie cake for my son’s birthday over a week ago and when we showed up we were told they never made it no apologies and now my son doesn’t have the dinosaur cake he’s wanted for the last five months! Avoid this place like the plaque they don’t care about ruining your kids life events!
Atmosphere: 1
Service: 1
Sean Patrick
Cookies are really not that good at all and I would honestly prefer cheap cookies from the grocery store over these. Plenty of better places for dessert.Nice staff for what it's worth.
Atmosphere: 4
Food: 2
Service: 4
Seena Amin-Sanayei
Some of the best dessert in the area — highly recommend!
Atmosphere: 5
Food: 5
Service: 5
H GG
I’m not the type of person that always complain or write bad reviews but I had the worst experience at your store today. My daughter ordered a 21st Anniversary cake for me and my husband. She is away for college so I went to the store to pick it up. I sent my daughter a picture of the cookie cake and it was not the way she ordered it. Wrong color for the border but ok that’s fine but the writing was smeared. I went back to the store and told the guy the situation and the only response I got was “ The one that did your cake is new.. the other person already left” “ You can return the cookie cake and I will give you your money back. We will just throw it away and that’s all I could do”no apologies whatsoever.. no form of service recovery. I was not asking for a full refund with a free cookie. I just hope that it was handled a little better. Even if the guy just apologize and give me a free brownie, a scoop of ice cream, $2 off coupon or whatever.. it’s not about the value but just something small to show that you CARE about your customers. Any form of service recovery to make it up to your unhappy customer. That’s all. ?
Dan Park
Worst customer service! I'll just go to crumble cookies down the street next time. Hate it when I come to a store and the employee makes me feel uncomfortable....maybe they shouldn't work there?
Heather Lipson
Yesterday I treated my husband and myself to a pb cup brownie. I lucked out that they were being made on Thursday. They were super rich and yummy.
Klarissa Meyers
It is very sad how bad the customer service is at this establishment, the young workers were very rude about what we wanted on our cookie cake, and how they spoke to us with lots of disrespect.
I would like to take the moment to thank the staff for doing a wonderful job with my son’s birthday cake this past Sunday I spoke to a wonderful young lady on the phone. Everything that I asked for they did and everybody loved it. We drove from New Jersey there it was over an hour to get there and it was well worth it. Thank you so much, my family thinks this is the best place and always has been wish you were a little closer to South Jersey like you used to be but thank you for this location
Atmosphere: 5
Food: 5
Service: 5
an amazing cookie cake for my roommate’s 23rd birthday!
Atmosphere: 5
Food: 5
Service: 5
Best sugar cookies on the planet.
Atmosphere: 5
Food: 5
Service: 5
This place doesn’t care at all my wife ordered a cookie cake for my son’s birthday over a week ago and when we showed up we were told they never made it no apologies and now my son doesn’t have the dinosaur cake he’s wanted for the last five months! Avoid this place like the plaque they don’t care about ruining your kids life events!
Atmosphere: 1
Service: 1
Cookies are really not that good at all and I would honestly prefer cheap cookies from the grocery store over these. Plenty of better places for dessert.Nice staff for what it's worth.
Atmosphere: 4
Food: 2
Service: 4
Some of the best dessert in the area — highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I’m not the type of person that always complain or write bad reviews but I had the worst experience at your store today. My daughter ordered a 21st Anniversary cake for me and my husband. She is away for college so I went to the store to pick it up. I sent my daughter a picture of the cookie cake and it was not the way she ordered it. Wrong color for the border but ok that’s fine but the writing was smeared. I went back to the store and told the guy the situation and the only response I got was “ The one that did your cake is new.. the other person already left” “ You can return the cookie cake and I will give you your money back. We will just throw it away and that’s all I could do”no apologies whatsoever.. no form of service recovery. I was not asking for a full refund with a free cookie. I just hope that it was handled a little better. Even if the guy just apologize and give me a free brownie, a scoop of ice cream, $2 off coupon or whatever.. it’s not about the value but just something small to show that you CARE about your customers. Any form of service recovery to make it up to your unhappy customer. That’s all. ?
Worst customer service! I'll just go to crumble cookies down the street next time. Hate it when I come to a store and the employee makes me feel uncomfortable....maybe they shouldn't work there?
Yesterday I treated my husband and myself to a pb cup brownie. I lucked out that they were being made on Thursday. They were super rich and yummy.
It is very sad how bad the customer service is at this establishment, the young workers were very rude about what we wanted on our cookie cake, and how they spoke to us with lots of disrespect.
Restaurantji Recommends
Best cookies I’ve ever had
Really good!
Loading...