The worker who worked so diligently and alone on Christmas Eve this evening should get a huge promotion! He had to prepare so many big orders and people were impatient, but he maintained his friendliness all the way and delivered delicious fresh baked cookies beyond the store closing time.
Food: 5
Service: 5
Raja Kumar Narasimhadevara
The cookies taste really good but are too expensive for the quantity.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Chip, White Chocolate, Cookie, Double Chocolate Chunk
Piyush Dogra
Mikaela gave us the very good service. She is very kind and sweet.
Atmosphere: 5
Food: 5
Service: 5
Johana Reynoso
Fred and Mikaela are such an awesome duo! Super friendly and thoughtful and look like they truly enjoy what they do! Went in on my way home from my birthday trip and Fred was kind enough to gift me my deluxe cookie for my birthday. Really an awesome environment!
Atmosphere: 5
Food: 5
Service: 5
victoria dragoni
The guy that was working there at 11:50, nov 4. Made my whole night so much better. I was having a horrible day & his smile & happiness made me happy. He gave me a fee extra choc chip cookies and it made my week. Plz give that man a raise🤍🫶🏼
Service: 5
Renee Hashinger
Absolutely delicious and warm
Vegetarian options: They have vegan cookies
Dietary restrictions: Gluten and vegan free
Parking: In the back of the building. Within steps of your car
Atmosphere: 5
Food: 5
Service: 5
frank s
Thr only thing stopping a 5 star review is pricing. They need to do better. 26 bucks for a dozen cookies is really high. REALLY high.
Atmosphere: 5
Food: 5
Service: 5
Leah Hollis
I usually go to the other cookie place in exton- BUT think I am switching. The service is great here- The gentleman who waited on me explained the different cookies and also the different notifications in the store. I was rushing, but glad I stop. Thanks for a great cookie day!
Atmosphere: 5
Food: 5
Service: 5
Kendra Nguyen
I got the chocolate chip cookie and 2 scoops of ice cream. I would recommend skipping the ice cream since it was okay. It was a good okay though so up to you. I may have just gotten too much sugar but the cookie was so yummy. The inside was soft and I loved the big chunks of chocolate. It also stayed well then next day so I recommend coming here for late night dessert stuff.
Had heard a lot about this brand so stopped in to try. It was ok. Nothing special. The service was slow. Not sure that I would recommend
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookie
Mary C
Insomnia Cookies in Exton delivers consistently delicious treats that never fail to satisfy a sweet tooth. The cookies, always served warm, are a delightful indulgence, boasting flavors that hit the spot every time. However, the price per cookie might raise an eyebrow, especially when considering the size, which can sometimes be smaller than expected.While the taste of Insomnia's cookies outshines those of bigger chains like Crumbl, there's room for improvement in the marketing department. Crumbl's weekly flavor rotations keep things exciting and draw in customers, a strategy that Insomnia could consider adopting to keep up the buzz. Alternatively, a slight reduction in price could help balance out any perceived discrepancies in value.Overall, Insomnia Cookies remains a top choice for satisfying cookie cravings, offering a warm and comforting experience with each bite. With a few tweaks, such as more dynamic marketing or adjusted pricing, it could easily solidify its position as the go-to destination for cookie lovers in Exton.
Need better training. They don’t know how to link your account so you can earn reward points. They will also substitute your cookies without letting you know. It just would have been nice to have a choice on what I’m paying for.
The worker who worked so diligently and alone on Christmas Eve this evening should get a huge promotion! He had to prepare so many big orders and people were impatient, but he maintained his friendliness all the way and delivered delicious fresh baked cookies beyond the store closing time.
Food: 5
Service: 5
The cookies taste really good but are too expensive for the quantity.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Chip, White Chocolate, Cookie, Double Chocolate Chunk
Mikaela gave us the very good service. She is very kind and sweet.
Atmosphere: 5
Food: 5
Service: 5
Fred and Mikaela are such an awesome duo! Super friendly and thoughtful and look like they truly enjoy what they do! Went in on my way home from my birthday trip and Fred was kind enough to gift me my deluxe cookie for my birthday. Really an awesome environment!
Atmosphere: 5
Food: 5
Service: 5
The guy that was working there at 11:50, nov 4. Made my whole night so much better. I was having a horrible day & his smile & happiness made me happy. He gave me a fee extra choc chip cookies and it made my week. Plz give that man a raise🤍🫶🏼
Service: 5
Absolutely delicious and warm
Vegetarian options: They have vegan cookies
Dietary restrictions: Gluten and vegan free
Parking: In the back of the building. Within steps of your car
Atmosphere: 5
Food: 5
Service: 5
Thr only thing stopping a 5 star review is pricing. They need to do better. 26 bucks for a dozen cookies is really high. REALLY high.
Atmosphere: 5
Food: 5
Service: 5
I usually go to the other cookie place in exton- BUT think I am switching. The service is great here- The gentleman who waited on me explained the different cookies and also the different notifications in the store. I was rushing, but glad I stop. Thanks for a great cookie day!
Atmosphere: 5
Food: 5
Service: 5
I got the chocolate chip cookie and 2 scoops of ice cream. I would recommend skipping the ice cream since it was okay. It was a good okay though so up to you. I may have just gotten too much sugar but the cookie was so yummy. The inside was soft and I loved the big chunks of chocolate. It also stayed well then next day so I recommend coming here for late night dessert stuff.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cookie
Always good
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
C is for cookie ????
Atmosphere: 4
Food: 4
Service: 4
Had heard a lot about this brand so stopped in to try. It was ok. Nothing special. The service was slow. Not sure that I would recommend
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookie
Insomnia Cookies in Exton delivers consistently delicious treats that never fail to satisfy a sweet tooth. The cookies, always served warm, are a delightful indulgence, boasting flavors that hit the spot every time. However, the price per cookie might raise an eyebrow, especially when considering the size, which can sometimes be smaller than expected.While the taste of Insomnia's cookies outshines those of bigger chains like Crumbl, there's room for improvement in the marketing department. Crumbl's weekly flavor rotations keep things exciting and draw in customers, a strategy that Insomnia could consider adopting to keep up the buzz. Alternatively, a slight reduction in price could help balance out any perceived discrepancies in value.Overall, Insomnia Cookies remains a top choice for satisfying cookie cravings, offering a warm and comforting experience with each bite. With a few tweaks, such as more dynamic marketing or adjusted pricing, it could easily solidify its position as the go-to destination for cookie lovers in Exton.
Atmosphere: 3
Food: 4
Service: 3
These cookies are so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Confetti Deluxe, Snickerdoodle, Cookie
Need better training. They don’t know how to link your account so you can earn reward points. They will also substitute your cookies without letting you know. It just would have been nice to have a choice on what I’m paying for.
Atmosphere: 4
Food: 4
Service: 2
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