as others have said, this location uses DoorDash for its deliveries. Watched my delivery time jump from 30 minutes to over an hour. Sorry but hour old delivery pizza just isn’t worth
Atmosphere: 1
Food: 1
Service: 1
Jeff Stewart
I was picking up my pizza and I told them my name by the person at the desk apparently could not understand me. I told the person 3 times and she did not give me the pizza. Someone else came out and it turns out the pizza was sitting bThere for more than 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: lg Cheese Pizza
Nik Kr
Average service good about 70% of the time.
Service: 3
Michaela Gardner
It was quick and delicious! Definitely hit the spot!
Do not order from here ….order dominoes instead, this papa Johns will send your food delivery with some door dash clown that will probably never show YOU HAVE BEEN
Atmosphere: 1
Food: 1
Service: 1
Ken Rogers
Awful service with rude employees. This location needs to be closed as there are always issues. Pizza was an hour late for everyone waiting. No apologies by the staff.
Atmosphere: 1
Food: 1
Service: 2
Benjamin Wolf
All I can say is papa John’s was once a place for consistent pizza for the kids. I thought I give it a second chance at this location in Exton PA. The pizza once again was under cooked. This is the last time and I would highly advise going to another location if you really want papa John’s.
Food: 1
AhmedJess Roshdy
Very nasty restaurant. Walked in and saw trash and bags on the floor, someone sitting on the floor, and no gloves. Honestly with the way the restaurant looked, I wouldn't want to know how the fridge looks. Came home and couldn't bring myself to eat something made from there and threw it out. I would not recommend this location.
Atmosphere: 1
Food: 1
Lesley Miller
Ordered dinner tonight online at 6pm for delivery. Never showed up, called they said they had a glitch in their system and never received it. Took my order again, and GM said we would have it in 35 mins, and gave 30% discount. An hour later, I called AGAIN, and they claim they never received it. By this time its now 8:15, cancelled the order and insisted on a refund. This place, I am assuming, is under new management, and its awful! Used to be friendly and reliable. We will never be ordering from them again!
Atmosphere: 1
Food: 1
Service: 1
John Dettinger
I liked their Doritos Cool ranch Papadia and Oreo bites a lot, not to mention that everything was waiting hot and fresh by the time I arrived to get these on carryout. They do work with Doordash and other mobile food order companies as well, which really helps if you're on the go a lot.
I'm a pretty reasonable with reviews but this Papa John's is ridiculous. First I placed an order that was simply never delivered and I wasn't contacted. Then when I went back I waited an hour to pickup a medium pizza...and there was no apology or customer consideration. They have 30% off but only begrudgingly after request...
Steven V
Food was late, sauces were wrong, but it was hot and tasty.
Zander S.
Customer service nice an very prompt could add a little more bacon very clean inside definitely will go back usually only go to mom and pop pizza places this is an exception
Pyros
I would highly discourage ordering. We ordered a Cool Ranch Papadia and received a regular Papadia. When we called about the incorrect order they refused to give a refund and claimed they made the Cool Ranch Papadia. IF I COULD RATE THIS A 0 STAR I WOULD. STEER CLEAR OF THIS GREEDY PEOPLE AND THEIR LACK FOR CUSTOMER CARE.
Casey
Show up to receive my carryout order and a free item from a promo was not included. I checked my final order and the tag on the pizza, and can confirm the mix-up occurred on the website and not in the store.The reason this still gets 1 star from me is because the employee kept trying to rush me out of the store and saying "Can't you just take this?" He wouldn't even let me order the item and wait for them to make it. This was the middle of the day and no one else was in the store, so why were they in such a hurry to get me out?
as others have said, this location uses DoorDash for its deliveries. Watched my delivery time jump from 30 minutes to over an hour. Sorry but hour old delivery pizza just isn’t worth
Atmosphere: 1
Food: 1
Service: 1
I was picking up my pizza and I told them my name by the person at the desk apparently could not understand me. I told the person 3 times and she did not give me the pizza. Someone else came out and it turns out the pizza was sitting bThere for more than 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: lg Cheese Pizza
Average service good about 70% of the time.
Service: 3
It was quick and delicious! Definitely hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks 10 Sticks
Do not order from here ….order dominoes instead, this papa Johns will send your food delivery with some door dash clown that will probably never show YOU HAVE BEEN
Atmosphere: 1
Food: 1
Service: 1
Awful service with rude employees. This location needs to be closed as there are always issues. Pizza was an hour late for everyone waiting. No apologies by the staff.
Atmosphere: 1
Food: 1
Service: 2
All I can say is papa John’s was once a place for consistent pizza for the kids. I thought I give it a second chance at this location in Exton PA. The pizza once again was under cooked. This is the last time and I would highly advise going to another location if you really want papa John’s.
Food: 1
Very nasty restaurant. Walked in and saw trash and bags on the floor, someone sitting on the floor, and no gloves. Honestly with the way the restaurant looked, I wouldn't want to know how the fridge looks. Came home and couldn't bring myself to eat something made from there and threw it out. I would not recommend this location.
Atmosphere: 1
Food: 1
Ordered dinner tonight online at 6pm for delivery. Never showed up, called they said they had a glitch in their system and never received it. Took my order again, and GM said we would have it in 35 mins, and gave 30% discount. An hour later, I called AGAIN, and they claim they never received it. By this time its now 8:15, cancelled the order and insisted on a refund. This place, I am assuming, is under new management, and its awful! Used to be friendly and reliable. We will never be ordering from them again!
Atmosphere: 1
Food: 1
Service: 1
I liked their Doritos Cool ranch Papadia and Oreo bites a lot, not to mention that everything was waiting hot and fresh by the time I arrived to get these on carryout. They do work with Doordash and other mobile food order companies as well, which really helps if you're on the go a lot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm a pretty reasonable with reviews but this Papa John's is ridiculous. First I placed an order that was simply never delivered and I wasn't contacted. Then when I went back I waited an hour to pickup a medium pizza...and there was no apology or customer consideration. They have 30% off but only begrudgingly after request...
Food was late, sauces were wrong, but it was hot and tasty.
Customer service nice an very prompt could add a little more bacon very clean inside definitely will go back usually only go to mom and pop pizza places this is an exception
I would highly discourage ordering. We ordered a Cool Ranch Papadia and received a regular Papadia. When we called about the incorrect order they refused to give a refund and claimed they made the Cool Ranch Papadia. IF I COULD RATE THIS A 0 STAR I WOULD. STEER CLEAR OF THIS GREEDY PEOPLE AND THEIR LACK FOR CUSTOMER CARE.
Show up to receive my carryout order and a free item from a promo was not included. I checked my final order and the tag on the pizza, and can confirm the mix-up occurred on the website and not in the store.The reason this still gets 1 star from me is because the employee kept trying to rush me out of the store and saying "Can't you just take this?" He wouldn't even let me order the item and wait for them to make it. This was the middle of the day and no one else was in the store, so why were they in such a hurry to get me out?